A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.
What should the project manager do to solve this situation?

Question

A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.

What should the project manager do to solve this situation?

Karol Ligeza · Accepted Answer

Adjust the communications management plan to gain stakeholder trust.

Karol Ligeza · Answer

Determine the level of influence of the stakeholders who are complaining.

Karol Ligeza · Answer

Change the communication mode from emails to meetings to reduce stakeholders complaints.

Karol Ligeza · Answer

Explain to the sponsor that the communication model being used is from company headquarters.

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