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Question 802 - PMP discussion

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A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.

What should the project manager do?

A.
Discuss and agree with the customer to implement the missing requirement
Answers
A.
Discuss and agree with the customer to implement the missing requirement
B.
Refer to the requirements traceability matrix and analyze the requirement
Answers
B.
Refer to the requirements traceability matrix and analyze the requirement
C.
Consult the scope management plan with the customer to understand the gap
Answers
C.
Consult the scope management plan with the customer to understand the gap
D.
Analyze the benefits management plan and implement the needed change
Answers
D.
Analyze the benefits management plan and implement the needed change
Suggested answer: B
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asked 23/09/2024
frederic Morteau
31 questions
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