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A lead business analyst (BA) analyzed the performance of all BA's within the organization. How should the BA approach communicating the results to stakeholders?

A.
Compare a solution used at another company
A.
Compare a solution used at another company
Answers
B.
Identify the performance objectives
B.
Identify the performance objectives
Answers
C.
Select performance measures
C.
Select performance measures
Answers
D.
Determine the reporting requirements
D.
Determine the reporting requirements
Answers
Suggested answer: C

A company wants to increase transaction service offerings using its on-line channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities but the company management is unsure of the complexity of the project. What exercise must be carried out to determine the changes needed in the new application?

A.
Perform gap analysis of current and future states
A.
Perform gap analysis of current and future states
Answers
B.
Identify internal solution component dependencies
B.
Identify internal solution component dependencies
Answers
C.
Evaluate competitor applications
C.
Evaluate competitor applications
Answers
D.
Assess organizational culture
D.
Assess organizational culture
Answers
Suggested answer: A

Explanation:

Gap analysis: A comparison of the current state and desired future state of an enterprise in order to identify differences that need to be addressed.

Stakeholders need a financial report that can be published and distributed to multiple end users.

They would also like the report to be developed within a specific time frame and within cost. What must the business analyst (BA) do to achieve this goal?

A.
Review the project budget
A.
Review the project budget
Answers
B.
Revise business requirements
B.
Revise business requirements
Answers
C.
Define solution approaches
C.
Define solution approaches
Answers
D.
Update the project schedule
D.
Update the project schedule
Answers
Suggested answer: A

A global organization is implementing a new Knowledge Management System and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?

A.
Repository
A.
Repository
Answers
B.
Document management
B.
Document management
Answers
C.
Email
C.
Email
Answers
D.
Individual collaboration
D.
Individual collaboration
Answers
Suggested answer: A

The business analyst (BA) has traced the requirements for the interaction between a customer and the new online ordering system. Besides enabling the BA to ensure quality of the requirements to stakeholders, tracing the requirements will also enable the BA to:

A.
show all of the decision points in the business process.
A.
show all of the decision points in the business process.
Answers
B.
illustrate the relationships between relevant requirements.
B.
illustrate the relationships between relevant requirements.
Answers
C.
capture all users that will be impacted by the project.
C.
capture all users that will be impacted by the project.
Answers
D.
detail the inner workings of the system being changed.
D.
detail the inner workings of the system being changed.
Answers
Suggested answer: B

A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?

A.
Cost
A.
Cost
Answers
B.
Schedule
B.
Schedule
Answers
C.
Impact
C.
Impact
Answers
D.
Urgency
D.
Urgency
Answers
Suggested answer: D

Explanation:

The urgency of the repair is generally based on the level of disruption caused. In some cases the scope of the repair effort is very large, so the repair is managed as a project.

An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?

A.
Brainstorming
A.
Brainstorming
Answers
B.
Business cases
B.
Business cases
Answers
C.
Surveys
C.
Surveys
Answers
D.
Root cause analysis
D.
Root cause analysis
Answers
Suggested answer: C

Explanation:

Survey or experts (SMEs), whose responses are then collected and analyzed in order to formulate knowledge about the subject matter of interest. The Questions can be submitted in written form or can be administered in person, over the telephone, or using technology that can record responses.

An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?

A.
Brainstorming
A.
Brainstorming
Answers
B.
Business cases
B.
Business cases
Answers
C.
Surveys
C.
Surveys
Answers
D.
Root cause analysis
D.
Root cause analysis
Answers
Suggested answer: C

Explanation:

Survey or experts (SMEs), whose responses are then collected and analyzed in order to formulate knowledge about the subject matter of interest. The Questions can be submitted in written form or can be administered in person, over the telephone, or using technology that can record responses.

A project's business requirements require that the new solution reduce the labor costs currently attributed to performing end of month accounting procedures. Currently the company routinely must pay overtime to meet the deadline. The business analyst (BA) has been documenting the process and wants to ensure that the approach to the process design is feasible for the staff who perform the end of month procedures. Which of the following stakeholders will provide this verification?

A.
Implementation subject matter expert
A.
Implementation subject matter expert
Answers
B.
Domain subject matter expert
B.
Domain subject matter expert
Answers
C.
Operational support
C.
Operational support
Answers
D.
Project sponsor
D.
Project sponsor
Answers
Suggested answer: C

A business analyst (BA) is working on a set of tasks to establish a governance process for the project.

The BA intends to identify who has authority and responsibility to propose changes, who should be involved in the change discussions, and how changes will be documented and communicated. Which of the following are the inputs that would help the BA complete the task?

A.
Business analysis approach and stakeholder engagement approach
A.
Business analysis approach and stakeholder engagement approach
Answers
B.
Governance approach and stakeholder engagement approach
B.
Governance approach and stakeholder engagement approach
Answers
C.
Governance approach and business analysis approach
C.
Governance approach and business analysis approach
Answers
D.
Stakeholder engagement approach and information management approach
D.
Stakeholder engagement approach and information management approach
Answers
Suggested answer: A

Explanation:

Reference:

BABOK v.3.0 – IIBA – A Guide to the Business Analysis Body of Knowledge – International Institute of Business Analysis (2015) (Page 47)

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