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A business analyst (BA) is verifying requirements for a software solution. The BA needs to confirm that items determined to be important are included in the final requirements deliverable. Which of the following will help the BA complete this task?

A.
Checklists
A.
Checklists
Answers
B.
Requirements matrix
B.
Requirements matrix
Answers
C.
Evaluation criteria
C.
Evaluation criteria
Answers
D.
Prioritization
D.
Prioritization
Answers
Suggested answer: A

Explanation:

Checklists are used for quality control when verifying requirements and designs. Checklists may include a standard set of quality elements that business analysts use to verify the requirements, or they may be specifically developed to capture issues of concern. The purpose of a checklist is to ensure that items determined to be important are included in the final requirements deliverables, or that steps required for the verification process are followed.

An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience. Which one of the following tools will assist the BA in this discussion?

A.
Context Diagram
A.
Context Diagram
Answers
B.
Data Dictionary
B.
Data Dictionary
Answers
C.
Visual Prototype
C.
Visual Prototype
Answers
D.
Business Rules
D.
Business Rules
Answers
Suggested answer: A

Explanation:

A context diagram is a data flow diagram that shows an entire system and how it exchanges information with external entities. It is like the big-picture view and is often used to describe the high-level context of net input flow and output flows of a system.

A business analyst (BA) creates several use case scenarios to specify the requirements for a system.

When the beta version of the system is released, there are problems because several important pieces of information are missing. What should the BA have done to avoid this situation?

A.
Performed decision analysis
A.
Performed decision analysis
Answers
B.
Identified assumptions
B.
Identified assumptions
Answers
C.
Prepared activity diagrams
C.
Prepared activity diagrams
Answers
D.
Analyzed completeness
D.
Analyzed completeness
Answers
Suggested answer: C

The business analyst (BA) assigned to support a legacy system has developed a customer survey to assess its usability. Before distributing the survey, what should the BA do?

A.
Validate the survey with the project sponsor
A.
Validate the survey with the project sponsor
Answers
B.
Observe customer interaction with the system
B.
Observe customer interaction with the system
Answers
C.
Review the risk register with the project sponsor
C.
Review the risk register with the project sponsor
Answers
D.
Update the project plan to include the survey
D.
Update the project plan to include the survey
Answers
Suggested answer: A

A new regulation is introduced that the project must comply with to remain competitive and industry compliant. Management wants to understand the effect of this new requirement on the project.

What will the business analyst (BA) use to evaluate the change?

A.
Process Modelling
A.
Process Modelling
Answers
B.
Domain Knowledge
B.
Domain Knowledge
Answers
C.
Traceability
C.
Traceability
Answers
D.
Impact Analysis
D.
Impact Analysis
Answers
Suggested answer: D

Explanation:

Impact analysis: An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.

There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. What approach has the BA defined?

A.
Prioritization approach
A.
Prioritization approach
Answers
B.
Communication approach
B.
Communication approach
Answers
C.
Collaboration approach
C.
Collaboration approach
Answers
D.
Traceability approach
D.
Traceability approach
Answers
Suggested answer: D

A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project.

Using the stakeholder matrix as a guide, how should the BA engage the suppliers?

A.
Meet with the suppliers to discuss their needs
A.
Meet with the suppliers to discuss their needs
Answers
B.
Ensure the suppliers are kept informed by showing interest in their needs
B.
Ensure the suppliers are kept informed by showing interest in their needs
Answers
C.
Communicate changes to the suppliers by general communication
C.
Communicate changes to the suppliers by general communication
Answers
D.
Focus efforts to engage with the suppliers regularly
D.
Focus efforts to engage with the suppliers regularly
Answers
Suggested answer: A

Explanation:

Reference:

BABOK v.3.0 – IIBA – A Guide to the Business Analysis Body of Knowledge – International Institute of Business Analysis (2015) (Page 355)

A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?

A.
Ignore the manual's information when creating the BPM since it is about a different situation
A.
Ignore the manual's information when creating the BPM since it is about a different situation
Answers
B.
Identify the discrepancies in process between the manual and the workshop results and resolve these with stakeholders
B.
Identify the discrepancies in process between the manual and the workshop results and resolve these with stakeholders
Answers
C.
Create a new version of the manual based on the original
C.
Create a new version of the manual based on the original
Answers
D.
Rely on the manual to create the BPM and ignore the interview results because no single stakeholder has the whole picture of the process
D.
Rely on the manual to create the BPM and ignore the interview results because no single stakeholder has the whole picture of the process
Answers
Suggested answer: B

The business analyst (BA) is assigned a small project, requiring minor enhancements to an existing system. The BA will meet with the business sponsor and developer next week to gather information about the change. What should the BA review before the meeting?

A.
Minutes from the last steering committee meeting
A.
Minutes from the last steering committee meeting
Answers
B.
Organizational structure of the impacted department
B.
Organizational structure of the impacted department
Answers
C.
Functional design specification of the existing system
C.
Functional design specification of the existing system
Answers
D.
Current list of funded initiatives for the current year
D.
Current list of funded initiatives for the current year
Answers
Suggested answer: A

During planning, elicitation, and sign off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?

A.
Collaboration
A.
Collaboration
Answers
B.
Trustworthiness
B.
Trustworthiness
Answers
C.
Information
C.
Information
Answers
D.
Communication
D.
Communication
Answers
Suggested answer: D
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