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Question 432 - CCBA discussion
A business. analyst (BA) is working on a project to implement a commercial off-the-shelf application for tracking customers. In an observation session with a Domain subject matter expert (SMF). the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
A.
Reduction of duplicate tasks performed by staff
B.
Potential to provide future value supported by the system
C.
Ability to provide greater amount of information to staff
D.
Automation to increase consistency of behavior
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