ExamGecko
Search Search Login
Home Home / PMI / PMP
Question list
Search
Search

List of questions

Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the project?
A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time. What should the project manager do first?
Due to a change in market conditions, the business value for the original project requirements has changed. What should the project manager consider for execution?
A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week. How should the project manager address this situation?
A newly assigned project manager is reviewing the project management plan and realizes that the project is running behind schedule. What should the new project manager do to address this situation?
A new agile project is starting. The project manager is asked to confirm the scope to address the concerns of one of the stakeholders. What should the project manager use to explain the project scope?
A project manager is assigned to a critical project to build a complex application for a client whose goal is to achieve an ideal state for their business model, but is unsure about how to achieve the solution. What collaboration model should the project manager recommend in this situation?
A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path. What should the project manager do?
In a project, one core team member tends to do all the work and ensures all tasks are completed. This core team member is soon leaving the project, which may make the project vulnerable. What should the project manager do?
A project manager for a construction site realizes the importance of stakeholder relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future. What should the project manager do to customize the stakeholder engagement plan?

Question 945 - PMP discussion

Report
Export

A customer calls the project manager to express concern about a project team member who has been making changes within the live environment without approval. The team member mentioned that the customer called and asked them to make the changes.

What should the project manager do next?

A.
Organize a meeting to mediate the relationship between the customer and the team member to ensure no feelings are hurt.
Answers
A.
Organize a meeting to mediate the relationship between the customer and the team member to ensure no feelings are hurt.
B.
Explain to the customer that the team member was just trying to help and the changes can be reverted if necessary.
Answers
B.
Explain to the customer that the team member was just trying to help and the changes can be reverted if necessary.
C.
Ask the customer to email all requests directly to you and you will ensure they are actioned by the correct team member.
Answers
C.
Ask the customer to email all requests directly to you and you will ensure they are actioned by the correct team member.
D.
Reinforce the value of documenting and approving all change requests and ask the customer to issue these through the agreed channels.
Answers
D.
Reinforce the value of documenting and approving all change requests and ask the customer to issue these through the agreed channels.
Suggested answer: D
Show Answer
asked 23/09/2024
Piotr Jakubowski
32 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms