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A customer's phone no longer charges fully The phone only charges to 67% and then stops_ Which of the following should be replaced to resolve this issue?

A.
The phone
A.
The phone
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B.
The charger
B.
The charger
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C.
The battery
C.
The battery
Answers
D.
The SD card
D.
The SD card
Answers
Suggested answer: C

Explanation:

The correct answer is C. The battery.

The battery is the component that stores and provides electrical power to the phone. The battery can degrade over time and lose its capacity to hold a full charge. This can cause the phone to stop charging at a certain percentage and run out of power faster. To resolve this issue, the battery should be replaced with a new one that is compatible with the phone model and manufacturer.

To replace the battery, the customer may need to follow different steps depending on the type of phone and battery. Some phones have removable batteries that can be easily accessed by opening the back cover of the phone and sliding out the old battery. Other phones have non-removable batteries that are sealed inside the phone and require special tools and skills to open the phone and disconnect the old battery. In this case, the customer may need to contact the phone manufacturer or a professional service center for assistance.

Reference: Troubleshooting Mobile Devices – CompTIA A+ 220-1101 – 5.5

A customer wants to archive a large number of photos and does not plan to retrieve them often. The customer wants a storage option that is the least expensive per gigabyte. Which of the following should the technician suggest?

A.
NVMe SSD
A.
NVMe SSD
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B.
SCSI RAID
B.
SCSI RAID
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C.
15,000rpm SAS
C.
15,000rpm SAS
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D.
5,400rpm HOD
D.
5,400rpm HOD
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Suggested answer: D

Explanation:

The correct answer is D. 5,400rpm HDD.

A 5,400rpm HDD (Hard Disk Drive) is a type of storage device that uses spinning magnetic disks to store data. A 5,400rpm HDD is the least expensive per gigabyte among the options given, as it has a lower rotational speed and erformance than other types of HDDs or SSDs (Solid State Drives). A 5,400rpm

HDD is suitable for archiving a large number of photos that are not accessed frequently, as it can offer high capacity and reliability at a low cost.

the average cost per gigabyte of a 5,400rpm HDD is around $0.02 to $0.0312, while the average cost per gigabyte of the other options are:

NVMe SSD: $0.10 to $0.1534

SCSI RAID: $0.20 to $0.305

15,000rpm SAS: $0.30 to $0.40

Therefore, a 5,400rpm HDD is the cheapest option among the four.

Reference: CompTIA A+ Core 1: RAM & Storage Solutions Flashcards

A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?

A.
Update all of the firmware.
A.
Update all of the firmware.
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B.
Roll back all of the recent updates.
B.
Roll back all of the recent updates.
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C.
Review the system event log.
C.
Review the system event log.
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D.
Search for the error on the internet.
D.
Search for the error on the internet.
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Suggested answer: C

Explanation:

The best way to start troubleshooting a non-specific error after a scheduled computer restart is to review the system event log. The system event log is a record of significant events that occur on the computer, such as errors, warnings, or information messages. The system event log can help identify the cause of the error and provide possible solutions. The answer is C.

To learn more about troubleshooting methods and tools, you can refer to the CompTIA A+ Certification Exam Core 1 Objectives1 or the CompTIA A+ Core 1 (220-1101) Certification Study Guide2. These resources cover the topics that are tested on the CompTIA A+ Core 1 exam, which is one of the two exams required to earn the CompTIA A+ certification. The CompTIA A+ certification validates your skills and knowledge as an entry-level IT professional.

A user needs to connect a laptop to the internet while traveling on a train. Which of the following features should be enabled on the user's phone?

A.
Bluetooth
A.
Bluetooth
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B.
Near-field communication
B.
Near-field communication
Answers
C.
Hotspot
C.
Hotspot
Answers
D.
Roaming
D.
Roaming
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Suggested answer: C

Explanation:

A hotspot is a feature that allows a phone to share its cellular data connection with other devices via Wi-Fi, Bluetooth, or USB. This can be useful when traveling on a train, where Wi-Fi networks may not be available or reliable. A hotspot can provide internet access to a laptop or other devices that need to connect to the web.

Bluetooth is a wireless technology that allows devices to communicate over short distances, usually within 10 meters. It can be used to pair devices such as headphones, speakers, keyboards, mice, etc.

However, it cannot be used to share internet access from a phone to a laptop.

Near-field communication (NFC) is a wireless technology that allows devices to exchange data by touching or bringing them close together, usually within 4 cm. It can be used for applications such as contactless payments, smart cards, digital tickets, etc. However, it cannot be used to share internet access from a phone to a laptop.

Roaming is a feature that allows a phone to use another carrier’s network when the home network is not available. This can be useful when traveling abroad, where the home network may not have coverage or agreements with local operators. However, roaming can incur additional charges and may not provide the same speed or quality of service as the home network. Roaming does not affect the ability of the phone to share internet access with other devices via hotspot.

A user with an older laptop is unable to connect to the office network after new access points were installed. The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?

A.
Connect a new USB adapter.
A.
Connect a new USB adapter.
Answers
B.
Install a new SSD
B.
Install a new SSD
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C.
Connect a new biometric device.
C.
Connect a new biometric device.
Answers
D.
Install a new Bluetooth card.
D.
Install a new Bluetooth card.
Answers
Suggested answer: A

Explanation:

A USB adapter is a device that can plug into a USB port on a laptop and provide wireless connectivity to a network. A USB adapter can support different wireless standards, such as 802.11a, 802.11b, 802.11g, 802.11n, or 802.11ac. A USB adapter can also support different wireless frequencies, such as 2.4 GHz or 5 GHz.

In this case, the user with an older laptop may not be able to connect to the office network after new access points were installed because the laptop’s built-in wireless card does not support the same wireless standard or frequency as the new access points. For example, if the new access points use 802.11ac and 5 GHz, and the laptop’s wireless card only supports 802.11g and 2.4 GHz, the laptop will not be able to communicate with the access points.

To quickly resolve this issue, the user should connect a new USB adapter that supports the same wireless standard and frequency as the new access points. This way, the user can bypass the laptop’s wireless card and use the USB adapter to connect to the office network wirelessly.

Reference: CompTIA A+ Core 1: Cable Types & Connectors

A technician needs to upgrade the power supply of a workstation that contains a high-end graphics card, 16 hyperthreaded cores, and multiple hard drives. Which of the following should the technician use to determine the appropriate power supply for the workstation?

A.
The manufacturer's specifications for the components
A.
The manufacturer's specifications for the components
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B.
The wattage of the current power supply
B.
The wattage of the current power supply
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C.
The wattage of the motherboard
C.
The wattage of the motherboard
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D.
The capacity of the hard drives
D.
The capacity of the hard drives
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E.
The number of hyperthreaded cores
E.
The number of hyperthreaded cores
Answers
Suggested answer: A

Explanation:

The manufacturer’s specifications for the components are the best source of information to determine the appropriate power supply for the workstation. The manufacturer’s specifications will list the power requirements and recommendations for each component, such as the graphics card, the CPU, the hard drives, and the motherboard. By adding up the power consumption of each component, the technician can estimate the total wattage needed for the workstation. The technician should also consider some extra headroom for future upgrades or peak loads. The technician can then choose a power supply that meets or exceeds the total wattage and has the right

connectors and form factor for the workstation.

A technician is configuring the settings on a multifunction printer so the device can be shared across the LAN_ Which of the following should the technician do to enable the printer to be shared across the network?

A.
Install the correct print driver
A.
Install the correct print driver
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B.
Configure the IP settings.
B.
Configure the IP settings.
Answers
C.
Enable the web services.
C.
Enable the web services.
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D.
Enable the network scanning feature.
D.
Enable the network scanning feature.
Answers
Suggested answer: B

Explanation:

To enable the printer to be shared across the network, the technician should configure the IP settings of the printer. The IP settings include the IP address, subnet mask, default gateway, and DNS server of the printer. The IP settings allow the printer to communicate with other devices on the network and access network resources such as print servers or cloud services.

The technician can configure the IP settings of the printer in different ways, such as:

Using the printer’s control panel or web interface to manually enter the IP settings or obtain them automatically from a DHCP server.

Using the printer’s software or driver to assign a static or dynamic IP address to the printer.

Using a network discovery tool to find and configure the printer on the network.

The technician should also make sure that the IP settings of the printer are compatible with the network configuration and do not cause any conflicts or errors.

An administrator notices that on an intermittent basis the virtual machines are running slowly. The virtual machines are correctly sized, and the hardware has enough free resources to cope with demand Which of the following is most likely the cause?

A.
The physical servers are not able to draw enough power
A.
The physical servers are not able to draw enough power
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B.
The physical servers do not have enough network bandwidth.
B.
The physical servers do not have enough network bandwidth.
Answers
C.
The physical servers are throttling due to overheating
C.
The physical servers are throttling due to overheating
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D.
The physical servers are contending for resources
D.
The physical servers are contending for resources
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Suggested answer: C

Explanation:

The physical servers are throttling due to overheating. This means that the servers are reducing their performance to prevent damage from excessive heat. This can cause the virtual machines to run slowly, as they depend on the physical servers' resources. To avoid this, the servers need adequate cooling and ventilation, as well as monitoring of their temperature and fan speed. According to the CompTIA Core1 objectives, one of the environmental factors that can affect system performance is overheating. A research paper on thermal management of servers also states that overheating can lead to performance degradation, reliability issues, and energy inefficiency.

Which of the following explains how using a cloud infrastructure can provide rapid elasticity?

A.
Shared resources can reduce overhead.
A.
Shared resources can reduce overhead.
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B.
Customers can limit the use of a resource
B.
Customers can limit the use of a resource
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C.
High availability of services can be provided
C.
High availability of services can be provided
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D.
Systems can be provisioned according to demand.
D.
Systems can be provisioned according to demand.
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Suggested answer: D

Explanation:

Systems can be provisioned according to demand. This is the essence of rapid elasticity, which is one of the essential characteristics of cloud computing. Rapid elasticity means that cloud services can be scaled up or down quickly and automatically, depending on the changing needs of the customers. This provides flexibility, efficiency, and cost-effectiveness for both the customers and the providers. According to the CompTIA Core1 objectives, one of the benefits of cloud computing is rapid elasticity. A research paper on cloud elasticity also defines it as the ability to dynamically adjust the amount of resources allocated to a service in response to its workload variation.

A technician is creating a new RAID array for a customer After interviewing the customer, the technician decides to implement a RAID array of striping without parity. Which of the following reasons would lead the technician to choose striping without parity instead of striping with parity?

A.
Uptime is the customer's biggest concern
A.
Uptime is the customer's biggest concern
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B.
Speed is the most important consideration.
B.
Speed is the most important consideration.
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C.
Redundancy and speed are equally important
C.
Redundancy and speed are equally important
Answers
D.
Available storage space needs to be maximized
D.
Available storage space needs to be maximized
Answers
Suggested answer: B

Explanation:

Speed is the most important consideration. Striping without parity, also known as RAID 0, is a RAID configuration that splits data across multiple disks without any redundancy. This improves the performance of read and write operations, as multiple disks can work in parallel. However, this also increases the risk of data loss, as any disk failure will result in losing all data on the array. Therefore, striping without parity is suitable for situations where speed is prioritized over reliability. According to the CompTIA Core1 objectives, one of the advantages of RAID 0 is increased speed. A research paper on RAID performance also confirms that RAID 0 has the highest throughput among all RAID levels.

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