An employee has repeatedly contacted a technician about malware infecting a work computer. The technician has removed the malware several times, but the user's PC keeps getting infected. Which of the following should the technician do to reduce the risk of future infections?

Restore the system from backups.

A company installed WAPs and deployed new laptops and docking stations to all employees. The docking stations are connected via LAN cables. Users are now reporting degraded network service. The IT department has determined that the WAP mesh network is experiencing a higher than anticipated amount of traffic. Which of the following would be the most efficient way to ensure the wireless network can support the expected number of wireless users?

Upgrading the current mesh network to support the 802.11 n specification

Replacing non-mobile users' laptops with wired desktop systems

Increasing the wireless network adapter metric

Adding wireless repeaters throughout the building

Upgrading the current mesh network to support the 802.11 n specification

A technician wants to improve password security after several users admitted to using very simple passwords. Which of the following is the best way to resolve this issue?

Decreasing the password expiration times

Enabling an automatic lock timer

Adding two characters to the minimum password length

Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.INSTRUCTIONSQuarantine and configure the appropriate device(s) so that the users' audio issues are resolved using best practice procedures.Multiple devices may be selected for quarantine.Click on a host or server to configure services.

See the Explanation for the solution

A technician receives a high-priority ticket about sensitive information collected from an end user's workstation. Which of the following steps should a technician take to preserve the chain of custody for a forensic investigation?

Recover and secure the workstation.

Inform the user of the investigation.

Recover and secure the workstation.

A user's workstation was infected with a newly discovered virus that the AV system detected. After a full virus scan and a workstation reboot, the virus is still present in the OS. Which of the following actions should the user take to remove the virus?

Use bootable antivirus media to scan the system.

Download software designed to specifically target the virus.

Run the operating system update process.

A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?

Checking the Performance Monitor

A user accidentally installed the incorrect word processing application on an iMac. Which of the following would allow the user to uninstall the incorrect application?

Identify the application in Finder and drag it to the trash can.

Move the application to the desktop and press delete

Identify the application in Finder and drag it to the trash can.

Use Spotlight to search for the application, and then run the application.

Use Time Machine to go back to the date before the installation.

Which of the following best describes a rollback plan?

A technician reverts the system to a previous state following a failed upgrade.

A developer configures a process to return to the starting state upon completion.

A user asks to remove an unneeded fileshare.

An administrator applies new settings to a computer after the previous settings failed.

A technician reverts the system to a previous state following a failed upgrade.

While browsing the internet, a customer sees a window stating antivirus protection is no longer functioning Which of the following steps should a technician take next? (Select two).

Isolate the computer from the network

Update the endpoint protection software

Use System Restore to undo changes.

A technician downloaded an OS installation file but is unable to run it. When the technician tries to open the file, a message indicates no software is installed to run this file. Which of the following should the technician do next to attempt to access the OS file?

Install a third-party software.

Download an appropriate 32-bit/64-bit OS file.

CompTIA 220-1102 Practice Test 15 - Free Online Exam Prep & Questions

A technician needs to upgrade a legacy system running on a 32-bit OS with new applications that can work both on a 32-bit and a 64-bit system. The legacy system is critically important to the organization. The IT manager cautions that the new applications must not have a detrimental effect on company finances. Which of the following impacts is the IT manager most concerned with?

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CompTIA 220-1102 Practice Test 15

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CompTIA 220-1102 Practice Tests

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