A technician needs to add an individual as a local administrator on a Windows home PC. Which of the following utilities would the technician MOST likely use?

Settings > Accounts > Family and Other Users

Control Panel > Credential Manager

Settings > Accounts > Family and Other Users

Control Panel > Network and Sharing Center

An implementation specialist is replacing a legacy system at a vendor site that has only one wireless network available. When the specialist connects to Wi-Fi. the specialist realizes the insecure network has open authentication. The technician needs to secure the vendor's sensitive dat a. Which of the following should the specialist do FIRST to protect the company's data?

Connect to the vendor's network using a VPN.

Manually configure an IP address, a subnet mask, and a default gateway.

Connect to the vendor's network using a VPN.

Change the network location to private.

A manager called the help desk to ask for assistance with creating a more secure environment for the finance department- which resides in a non-domain environment. Which of the following would be the BEST method to protect against unauthorized use?

Implementing password expiration

Which of the following options should MOST likely be considered when preserving data from a hard drive for forensic analysis? (Select TWO).

Incident management documentation

A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service. Which of the following is the BEST course of action for the support center representative to take?

Apologize to the customer and escalate the issue to a manager.

Inform the customer that the issue is not within the scope of this department.

Apologize to the customer and escalate the issue to a manager.

Ask the customer to explain the issue and then try to fix it independently.

Respond that the issue is something the customer should be able to fix.

All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?

Rolling back video card drivers

Restoring the PC to factory settings

A technician is installing a program from an ISO file. Which of the following steps should the technician take?

Mount the ISO and run the installation file.

Copy the ISO and execute on the server.

Copy the ISO file to a backup location and run the ISO file.

Unzip the ISO and execute the setup.exe file.

The audio on a user's mobile device is inconsistent when the user uses wireless headphones and moves around. Which of the following should a technician perform to troubleshoot the issue?

Bring the device within Bluetooth range.

Verify the Wi-Fi connection status.

Enable the NFC setting on the device.

Bring the device within Bluetooth range.

A computer on a corporate network has a malware infection. Which of the following would be the BEST method for returning the computer to service?

Flashing the BIOS, reformatting the drive, and then reinstalling the OS

Scanning the system with a Linux live disc, flashing the BIOS, and then returning the computer to service

Flashing the BIOS, reformatting the drive, and then reinstalling the OS

Degaussing the hard drive, flashing the BIOS, and then reinstalling the OS

Reinstalling the OS. flashing the BIOS, and then scanning with on-premises antivirus

A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?

The Windows 10 desktop has Windows 10 Home installed.

The Windows 10 desktop does not have DHCP configured.

The Windows 10 desktop is connected via Wi-Fi.

The Windows 10 desktop is hibernating.

CompTIA 220-1102 Practice Test 7 - Free Online Exam Questions 241-280

A Windows workstation that was recently updated with approved system patches shut down instead of restarting. Upon reboot, the technician notices an alert stating the workstation has malware in the root OS folder. The technician promptly performs a System Restore and reboots the workstation, but the malware is still detected. Which of the following BEST describes why the system still has malware?

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CompTIA 220-1102 Practice Test 7

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CompTIA 220-1102 Practice Tests

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