An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update A technician determines there are no error messages on the device Which of the following should the technician do NEXT?

Check if the battery is sufficiently charged

Verify all third-party applications are disabled

Determine if the device has adequate storage available.

Check if the battery is sufficiently charged

Confirm a strong internet connection is available using Wi-Fi or cellular data

A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?

Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.

Open Settings select Devices, select Display, and change the display resolution to a lower resolution option

Open Settings, select System, select Display, and change the display resolution to a lower resolution option.

Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.

Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage

A technician is installing new network equipment in a SOHO and wants to ensure the equipment is secured against external threats on the Internet. Which of the following actions should the technician do FIRST?

Change the default administrative password.

Ensure all devices are from the same manufacturer.

Change the default administrative password.

Install the latest operating system and patches

A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?

Run chkdsk on the drive as the administrator.

Run sfc / scannow on the drive as the administrator.

Run clearnmgr on the drive as the administrator

Run chkdsk on the drive as the administrator.

Run dfrgui on the drive as the administrator.

A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?

Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper

Open Settings, select Accounts, select, Your info, click Browse, and then locate and open the image the user wants to use as the wallpaper

Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper

Open Settings, select System, select Display, click Browse, and then locate and open the image the user wants to use as the wallpaper

Open Settings, select Apps, select Apps & features, click Browse, and then locate and open the image the user wants to use as the wallpaper.

A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?

BitLocker is not included on Windows 10 Home.

The hardware does not meet BitLocker's minimum system requirements.

BitLocker was renamed for Windows 10.

BitLocker is not included on Windows 10 Home.

BitLocker was disabled in the registry of the laptop

An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?

Uninstall and reinstall the application

Reset the phone to factory settings

Install an alternative application with similar functionality

A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections. Which of the following should the technician do NEXT?

Instruct the user to disconnect the Ethernet connection to the corporate network.

Advise the user to run a complete system scan using the OS anti-malware application

Guide the user to reboot the machine into safe mode and verify whether the anomalous activities are still present

Have the user check for recently installed applications and outline those installed since the link in the email was clicked

Instruct the user to disconnect the Ethernet connection to the corporate network.

A network administrator is deploying a client certificate lo be used for Wi-Fi access for all devices m an organization The certificate will be used in conjunction with the user's existing username and password Which of the following BEST describes the security benefits realized after this deployment?

Multifactor authentication will be forced for Wi-Fi

All Wi-Fi traffic will be encrypted in transit

Eavesdropping attempts will be prevented

Rogue access points will not connect

A technician is working to resolve a Wi-Fi network issue at a doctor's office that is located next to an apartment complex. The technician discovers that employees and patients are not the only people on the network. Which of the following should the technician do to BEST minimize this issue?

Add a password to the guest network

A technician just completed a Windows 10 installation on a PC that has a total of 16GB of RAM. The technician notices the Windows OS has only 4GB of RAM available for use. Which of the following explains why the OS can only access 46B of RAM?

The UEFI settings need to be changed.

The RAM has compatibility issues with Windows 10.

Which of the following is an example of MFA?

Fingerprint scan and retina scan

A police officer often leaves a workstation for several minutes at a time. Which of the following is the BEST way the officer can secure the workstation quickly when walking away?

Use a key combination to lock the computer when leaving.

Ensure no unauthorized personnel are in the area.

Configure a screensaver to lock the computer automatically after approximately 30 minutes of inactivity.

Turn off the monitor to prevent unauthorized visibility of information.

A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

Lock the workstations after five minutes of inactivity.

Encrypt the workstation hard drives.

Lock the workstations after five minutes of inactivity.

Log off the users when their workstations are not in use.

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

Remove the static IP configuration from the desktop.

Bridge the LAN connection between the laptop and the desktop.

Set the laptop configuration to DHCP to prevent conflicts.

Remove the static IP configuration from the desktop.

Replace the network card in the laptop, as it may be defective.

While browsing a website, a staff member received a message that the website could not be trusted.Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues.Which of the following is MOST likely the cause of this issue?

The time or date was not in sync with the website.

A bad antivirus signature update was installed.

A router was misconfigured and was blocking traffic.

An upstream internet service provider was flapping.

The time or date was not in sync with the website.

CompTIA 220-1102 Practice Test 3 - Free Online Exam Prep & Questions

A user reports a computer is running slow. Which of the following tools will help a technician identity the issued

Disk Cleanup

Group Policy Editor

Disk Management

Resource Monitor

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CompTIA 220-1102 Practice Test 3

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