A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician's colleagues discloses to the group that their employer recently suffered a major security breach and shared details about the breach to the group Which of the following should the technician do first7

Contact the supervisor and report the colleague with screen shots of the messages

Ignore the messages as all of the group members work for the same employer.

Remove the colleague from the group and ask members to delete the messages.

Message the colleague privately and ask the colleague to delete the messages immediately.

Contact the supervisor and report the colleague with screen shots of the messages

SIMULATIONYou have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.INSTRUCTIONSSelect the most appropriate statement for each response. Click the send button after each response to continue the chat. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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A user with a disability needs to be able to press the Ctrl+Alt+Del keyboard sequence one key at a time. Which of the following turns on this Ease of Access feature?

Press the Shift key five times in a row.

Press Ctrl+Alt+Esc simultaneously.

Press Ctrl+Alt+Tab simultaneously.

A user identified that a program installed in a workstation does not have optional features enabled. Which of the following must the technician do to install the optional features?

Go to Programs and Features, select the program, and click on Change.

Go to Programs and Features, uninstall the program, and reinstall it.

Go to Administrative Tools and edit System Configuration.

Go to Administrative Tools and run Disk Cleanup.

Go to Programs and Features, select the program, and click on Change.

A user reports the following issues:* Their computer is constantly running slowly.* The default home page of the web browser has changed to a suspicious search engine.* They have been receiving pop-up ads on the screen.Which of the following should a technician do first to address these issues?

Update the antivirus program and run a full system scan.

Uninstall the suspicious search engine and reset the home page.

Install the latest updates for the operating system.

Block the pop-up ads using the web browser settings.

A technician is implementing the latest application security updates for endpoints on an enterprise network. Which of the following solutions should the technician use to ensure device security on the network while adhering to industry best practices?

Monitor the firewall configuration.

Implement access control lists.

A home office user wants to ensure a PC is backed up and protected against local natural disasters and hardware failures. Which of the following would meet the user's requirements?

Using an agent-based cloud backup solution

Implementing a grandfather-father-son backup rotation

Automating backups to a local network share

Saving files manually to an external drive

A user's work PC has been the target of multiple phishing attacks. Which of the following is a way for the user to prevent further attacks?

Activating the email spam filter

Running vulnerability scans on a schedule

A company's help desk receives numerous calls from employees reporting issues related to a current security breach. Which of the following steps should the help desk team take to document the breach?

Record the details in the ticketing system.

Take screenshots and attach them to the root cause analysis.

Discuss the incident with the company's legal team.

List the details in the company's knowledge base.

The company uses shared drives as part of a workforce collaboration process. To ensure the correct access permissions, inheritance at the top-level folder is assigned to each department. A manager's team is working on confidential material and wants to ensure only the immediate team can view a specific folder and its subsequent files and subfolders. Which of the following actions should the technician most likely take?

Turn off inheritance on the requested folder only, set the requested permissions, and then turn on inheritance under the child folders.

Turn off inheritance on the requested folder only and set the requested permissions to each file manually.

Turn off inheritance at the top-level folder and remove all inherited permissions.

Turn off Inheritance at the top-level folder and set permissions to each file and subfolder manually.

Turn off inheritance on the requested folder only, set the requested permissions, and then turn on inheritance under the child folders.

A user is unable to access the company's internal network on a separate subnet. A help desk technician verifies the user's credentials, and the user has the appropriate permissions to access the network. The technician checks the network and finds the connection is stable. No other users are having this issue. Which of the following should the technician do next?

Consult with the firewall team to see If the user's IP address Is blocked.

Delete the user's credentials and create new ones.

Run a virus scan on the user's workstation.

Update the network drivers on the user's workstation.

CompTIA 220-1102 Practice Test 17 - Free Online Exam Prep & Questions

Users report that they can log in to the web application during business hours, but none of the application's functions are working properly. Company policy does not allow for the server to be rebooted during business hours. Which of the following should a technician do to fix the web application and follow company policy?

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CompTIA 220-1102 Practice Test 17

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CompTIA 220-1102 Practice Tests

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