A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?

Run a startup script that removes files by name.

Provide a sample to the antivirus vendor.

Monitor outbound network traffic.

During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:

set AirDrop so that transfers are only accepted from known contacts

completely disable all wireless systems during the flight

discontinue using iMessage and only use secure communication applications

only allow messages and calls from saved contacts

A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented.Which of the following is the NEXT step the technician should take?

Investigate what the interface is and what triggered it to pop up

Shut down the infected computer and swap it with another computer

Investigate what the interface is and what triggered it to pop up

Proceed with initiating a full scan and removal of the viruses using the presented interface

Call the phone number displayed in the interface of the antivirus removal tool

The command cac cor.pti a. txt was issued on a Linux terminal. Which of the following results should be expected?

The contents of the text comptia. txt would be displayed.

The contents of the text comptia.txt will be replaced with a new blank document

The contents of the text comptia. txt would be displayed.

The contents of the text comptia.txt would be categorized in alphabetical order.

The contents of the text comptia. txt would be copied to another comptia. txt file

A technician is unable to join a Windows 10 laptop to a domain Which of the following is the MOST likely reason?

The laptop has Windows 10 Home installed

The domain's processor compatibility is not met

The laptop has Windows 10 Home installed

The laptop does not have an onboard Ethernet adapter

The Laptop does not have all current Windows updates installed

A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?

Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.

Right-click the Windows button, then select Run entering shell startup and clicking OK, and then move items one by one to the Recycle Bin

Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run

Manually disable all startup tasks currently listed as enabled and reboot checking for issue resolution at startup

Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.

A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware.Which of the following should the technician do FIRST?

Schedule automated malware scans

A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint for the user?

Navigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

Navigate to the Control Panel utility, select the Security and Maintenance submenu, select Change Security and Maintenance settings, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete

Navigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

Navigate to the Windows 10 Settings menu, select the Update & Security submenu select Windows Security, select Windows Hello Fingerprint and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete

Navigate to the Control Panel utility, select the Administrative Tools submenu, select the user account in the list, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to gettroubleshooting tools. Which of the following is the MOST likely cause of the issue?

Dual in-line memory module failure

A technician is setting up a desktop computer in a small office. The user will need to access files on a drive shared from another desktop on the network. Which of the following configurations should the technician employ to achieve this goal?

Configure the network as private

Grant the network administrator role to the user

Create a shortcut to public documents

An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?

Contact the cyber insurance company

After clicking on a link in an email a Chief Financial Officer (CFO) received the following error: The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?

File a trouble ticket with the bank.

Contact the ISP to report the CFCs concern

Instruct the CFO to exit the browser

A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?

Inform the CEO the repair will take a couple of weeks

As part of a CYOD policy a systems administrator needs to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity. Which of the following paths will lead the administrator to the correct settings?

Use Settings to access Screensaver settings

Use Settings to access Screen Timeout settings

Use Settings to access Display.

An executive has contacted you through the help-desk chat support about an issue with a mobile device.Assist the executive to help resolve the issue. Which of the following should be done NEXT?

Educate the user on the solution that was performed.

Tell the user to take time to fix it themselves next time.

Send an email to Telecom to inform them of the Issue and prevent reoccurrence.

CompTIA 220-1102 Practice Test 2 - Free Online Exam Prep & Questions

Question 1 / 40

A department has the following technical requirements for a new application:

CompTIA 220-1102 image Question 41 93319 10022024175017000000

The company plans to upgrade from a 32-bit Windows OS to a 64-bit OS. Which of the following will the company be able to fully take advantage of after the upgrade?

CPU

Hard drive

RAM

Touch screen

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