IIBA CCBA Practice Test - Questions Answers, Page 29

Holly will likely need formal communication because her organization is using a plan-driven approach to business analysis.

Answer A is incorrect. Face-to-face communication can be completed with either formal or informal, so this choice is not the best selection.

Answer B is incorrect. Ad hoc communication is more informal, fast communication. While Holly may still use this approach, the preferred method in a plan-driven business analysis approach is formal communication.

Answer C is incorrect. This is not a communication approach, but describes an escalation approach for issues.

Data dictionaries or glossaries are used to formally identify and define all terminology used by the organization or organizational unit.

Answer C is incorrect. There is not a document or piece called the terminology register. Answer A is incorrect. WBS is a decomposition of the project scope.

Answer B is incorrect. The business analysis register isn't a valid business analysis term.

This is an example of a weighted scoring model; as some categories are more valued than others, they carry more weight in the decision.

Answer D is incorrect. A screening system is a method to "screen out" a vendor from selection.

Answer A is incorrect. A scoring model is almost correct, but this usually has a uniform score for each category, rather than weighted values for each category.

Answer B is incorrect. This isn't a valid term for this Question so this choice is not correct.

Policies and rules serve as boundaries and constraint the organization and the operation of the organization. They provide a framework for the organization's employees to operate within.

Answer A is incorrect. Influence is not the best choice for this Question.

Answer C is incorrect. Direct is not the best choice for this Question. Leaders direct, align, and motivate people, not rules.

Answer D is incorrect. Leadership is provided by people, not policies and business rules.

Benchmarking is the process of comparing two or more materials, systems, or components to determine which material, in this instance, is best for the project solution.

The inputs to requirements management and communication are as follows:

Business Analysis (BA) communication plan Requirement Management Plan Solution Scope Requirements Structure Organizational Process Assets Stakeholder, List, Roles, and Responsibilities Requirements Answer A, C, and D are incorrect. The outputs of requirements management and communication knowledge area are as follows:

Approved Requirements Communicated Requirements Maintained & Reusable Requirements Traced Requirements Requirement Package

Coverage matrix is a spreadsheet that's ideal to use when there's a relatively low amount of requirements that need to be traced. This tool is typically used to trace high-level requirements.

Answer D is incorrect. RACI Chart is a responsibility assignment matrix for resources and activities. It is not a tracing tool for requirements.

Answer A is incorrect. The roles and responsibilities chart is ideal for tracking who does what in regard to assignments, but not for tracing requirements.

Answer B is incorrect. Quantitative matrix is used to quantify the probability and impact of risks, not to trace requirements.

Stakeholder Analysis involves identification of the stakeholders and classifying them based on their interest, influence, and involvement in the project. This enables the project manager to focus on the relationships necessary to ensure the success of the project by planning the communications properly.

Answer B is incorrect. Affinity Diagram is a method of group creativity technique to collect requirements which allows large numbers of ideas to be sorted into groups for review and analysis.

This is generally used in Scope Management and is not applicable to this Question.

Answer A and D are incorrect. RAM and Text-Oriented charts are the various formats of documenting the team member roles and responsibilities and are useful as tools in developing the Human Resource Plan. These are not applicable to this Question.