ExamGecko
Home Home / ServiceNow / CSA

ServiceNow CSA Practice Test - Questions Answers, Page 37

Question list
Search
Search

List of questions

Search

A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?

Choose 3 answers

A.
Add User Account to itll group
A.
Add User Account to itll group
Answers
B.
Add User Account to ACL
B.
Add User Account to ACL
Answers
C.
Add User Account to network group
C.
Add User Account to network group
Answers
D.
Add User Account to IT Knowledgebase
D.
Add User Account to IT Knowledgebase
Answers
E.
Create User Account
E.
Create User Account
Answers
F.
Add User Account to Hardware group
F.
Add User Account to Hardware group
Answers
Suggested answer: B, C, F

Which allows the creation of a task-based record from Service Catalog?

A.
Record Producers
A.
Record Producers
Answers
B.
UI Builder
B.
UI Builder
Answers
C.
Assignment Rule
C.
Assignment Rule
Answers
D.
Flow Designer
D.
Flow Designer
Answers
E.
UI Actions=
E.
UI Actions=
Answers
Suggested answer: A

An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?

Choose 2 answers

A.
His user account failed LDAP authentication
A.
His user account failed LDAP authentication
Answers
B.
His user account does not Belong to any groups, which contain the ITIL role
B.
His user account does not Belong to any groups, which contain the ITIL role
Answers
C.
His user account was not approved by his manager
C.
His user account was not approved by his manager
Answers
D.
His user account does not have ITIL role
D.
His user account does not have ITIL role
Answers
E.
His user account Is not logged in properly
E.
His user account Is not logged in properly
Answers
Suggested answer: B, E

Which path would you take to access the table configuration page from a form?

A.
The Form Context menu > View > Table
A.
The Form Context menu > View > Table
Answers
B.
The Form Context menu > Configure > Table
B.
The Form Context menu > Configure > Table
Answers
C.
The Form Context menu > Configure > Dictionary
C.
The Form Context menu > Configure > Dictionary
Answers
D.
The Form Context menu > View > Show Table
D.
The Form Context menu > View > Show Table
Answers
Suggested answer: B

A customer wants to use a client script to validate things on a form m order to make sure the submission makes sense. What type of client script would you recommend to meet this requirement?

A.
onSubmission()
A.
onSubmission()
Answers
B.
onSubmit()
B.
onSubmit()
Answers
C.
onLoad
C.
onLoad
Answers
D.
onUpdate()
D.
onUpdate()
Answers
Suggested answer: B

What action will allow you to personalize layouts of columns in a list?

A.
Click Gear icon > Personalize window options > Select the appropriate columns
A.
Click Gear icon > Personalize window options > Select the appropriate columns
Answers
B.
Select the column to be personalized > Click Edit icon (Penal) > Choose me options to personage
B.
Select the column to be personalized > Click Edit icon (Penal) > Choose me options to personage
Answers
C.
Context Menu > View > Personalize
C.
Context Menu > View > Personalize
Answers
D.
Select the column to be personalized and right at the header > Choose the options to personalize
D.
Select the column to be personalized and right at the header > Choose the options to personalize
Answers
Suggested answer: A

An order from the Service Catalog has been placed. Two records in the Platform are created as a result. Which two records are associated with tins newly ordered item?

Choose 2 answers

A.
A record of sc_task
A.
A record of sc_task
Answers
B.
A record of sc_req_llem table
B.
A record of sc_req_llem table
Answers
C.
A change record
C.
A change record
Answers
D.
An Incident record
D.
An Incident record
Answers
E.
A problem record
E.
A problem record
Answers
Suggested answer: A, B

The customer has asked that your change the default layout of the task list.

* Number

* Task Type

* Parent

* Short Description

* Assignment Group

* Assignment

* Updated

After navigation to the list, where would you click, to meet this requirement?

A.
Right click on any column header, Context menu > Configure > List Layout
A.
Right click on any column header, Context menu > Configure > List Layout
Answers
B.
Right click List Gear icon > Configure > Columns
B.
Right click List Gear icon > Configure > Columns
Answers
C.
Click List Context Menu >Personalize List
C.
Click List Context Menu >Personalize List
Answers
D.
Click List Context Menu > Configure Columns
D.
Click List Context Menu > Configure Columns
Answers
Suggested answer: A

Here is an example of the criteria set for a knowledge base:

* Companies: ACME North America

* Department: HR/CSA.html

* Groups: ACME Manager

* Match All: Yes

In this example, what users would have access to this knowledge base?

A.
Members of the ACME manager group, who are also members of HR Department and part of the ACME North America
A.
Members of the ACME manager group, who are also members of HR Department and part of the ACME North America
Answers
B.
Employees of ACME North America, who are members of HR Department or the ACME Manager group
B.
Employees of ACME North America, who are members of HR Department or the ACME Manager group
Answers
C.
Users which are members of either ACME North America, or HR Department, or ACME Manager Group
C.
Users which are members of either ACME North America, or HR Department, or ACME Manager Group
Answers
D.
Member of the ACME Manager group, and HR department, regardless of geography
D.
Member of the ACME Manager group, and HR department, regardless of geography
Answers
Suggested answer: A

What actions art taken to filter a long list of records to show only those which have ''email'' Short Description?

A.
Click List Magnifier to expand column search. on Short Description type %email. click enter
A.
Click List Magnifier to expand column search. on Short Description type %email. click enter
Answers
B.
Click List Magnifier to expand column search, on Short Description, type email, click enter
B.
Click List Magnifier to expand column search, on Short Description, type email, click enter
Answers
C.
On Search box. select text, type email, click enter
C.
On Search box. select text, type email, click enter
Answers
D.
Click List Magnifier to expand column search, on Short Description type 'email, dick enter
D.
Click List Magnifier to expand column search, on Short Description type 'email, dick enter
Answers
Suggested answer: D
Total 412 questions
Go to page: of 42