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ServiceNow CSA Practice Test - Questions Answers, Page 38

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Which data consistency settings can be achieved using UI Policy?

Choose 3 answers

A.
Setting fields to accept the data with 'n' number of characters
A.
Setting fields to accept the data with 'n' number of characters
Answers
B.
Setting fields hidden
B.
Setting fields hidden
Answers
C.
Setting fields to accept the data in an expected format
C.
Setting fields to accept the data in an expected format
Answers
D.
Settings fields read-only
D.
Settings fields read-only
Answers
E.
Setting fields mandatory
E.
Setting fields mandatory
Answers
Suggested answer: B, D, E

If users would like to locate and assign a task to themselves in the Platform, ', fiat action could they perform from the list view to make the assignment?

Choose 2 answers

A.
Select the record using the check box, then select the Person icon
A.
Select the record using the check box, then select the Person icon
Answers
B.
Double click on the Assigned to value, type the name of the user, and select the green check
B.
Double click on the Assigned to value, type the name of the user, and select the green check
Answers
C.
Select the record using the check box then select the Assign To Me UI action on the List Header
C.
Select the record using the check box then select the Assign To Me UI action on the List Header
Answers
D.
Right click on the Task number and select the Assign to me option in the menu
D.
Right click on the Task number and select the Assign to me option in the menu
Answers
E.
Select the Task number, and select the Assign to me UI action on the form
E.
Select the Task number, and select the Assign to me UI action on the form
Answers
Suggested answer: D, E

What actions are taken to filter a long list of records to show only those with the Category of Hardware?

A.
On Breadcrumb, click the > icon, type Hardware and click enter
A.
On Breadcrumb, click the > icon, type Hardware and click enter
Answers
B.
On the Category column header, right-click and select Show > Hardware
B.
On the Category column header, right-click and select Show > Hardware
Answers
C.
On the list, locate and right-click on the value Hardware, select Show Matching
C.
On the list, locate and right-click on the value Hardware, select Show Matching
Answers
D.
Right-click on magnifier type Hardware and click enter
D.
Right-click on magnifier type Hardware and click enter
Answers
E.
Click Funnel icon, type Hardware and click enter
E.
Click Funnel icon, type Hardware and click enter
Answers
Suggested answer: C

What section on a task record is used to see the most recent updates made to a record?

A.
Related List
A.
Related List
Answers
B.
Activity Stream
B.
Activity Stream
Answers
C.
Audit Log
C.
Audit Log
Answers
D.
Timeline
D.
Timeline
Answers
Suggested answer: B

After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

A.
Use System Administration > Normal Security module
A.
Use System Administration > Normal Security module
Answers
B.
Select Normal role
B.
Select Normal role
Answers
C.
Log out and back in
C.
Log out and back in
Answers
D.
Select Global Update Set
D.
Select Global Update Set
Answers
E.
End impersonation
E.
End impersonation
Answers
Suggested answer: A

An administrator creates 'customer_table_admin' and 'customer_table_user' roles for the newly created 'Customer Table'. Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?

A.
customer.all
A.
customer.all
Answers
B.
customer .*
B.
customer .*
Answers
C.
customer.field
C.
customer.field
Answers
D.
customer.none
D.
customer.none
Answers
Suggested answer: B

Explanation:

The customer .* ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles because it uses a wildcard (*) to match any operation on the customer table. The other options are either too restrictive or too broad.

Reference 1: Access control list rules - Product Documentation: Utah - ServiceNow 4: Access Controls --- ServiceNow Elite

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

A.
Update sets
A.
Update sets
Answers
B.
Transform maps
B.
Transform maps
Answers
C.
System dictionaries
C.
System dictionaries
Answers
D.
Import sets
D.
Import sets
Answers
Suggested answer: A

Explanation:

Update sets are the configuration changes made in an instance, such as changes in a form, that can be exported from one instance and imported into another. This helps to implement the changes from the Dev environment to another environment, such as Test or Prod. Update sets capture the changes made to system properties, UI actions, business rules, workflows, and other customizations.

Reference 1: Get started with update sets - ServiceNow - Now Support 2: Product Documentation | ServiceNow 3: Update Set in ServiceNow, Captured, Non-Captured, Commit, Import ... 4: In depth Concepts Update Set in ServiceNow - Basico ServiceNow Learning 5: Retrieving and committing update sets between different ... - ServiceNow

Which set of steps is used to import spreadsheet data into a ServiceNow table?

A.
Load Data, Create Transform Map, Run Transform
A.
Load Data, Create Transform Map, Run Transform
Answers
B.
Select Import Set, Select Transform Map, Run Transform
B.
Select Import Set, Select Transform Map, Run Transform
Answers
C.
Select Data Source, Schedule Transform
C.
Select Data Source, Schedule Transform
Answers
D.
Define Data Source, Select Transform Map, Run Transform
D.
Define Data Source, Select Transform Map, Run Transform
Answers
Suggested answer: A

Explanation:

These are the steps to import spreadsheet data into a ServiceNow table, as explained in the official documentation1and the video tutorial2. The other options are either incomplete or incorrect.

Reference 1: Import a spreadsheet - Product Documentation: Utah - Now Support Portal 2: How To Import Data Into ServiceNow - YouTube



What does ServiceNow recommend as a best practice regarding data imports?

A.
Adjust your Transform maps, after the data is loaded into the target table.
A.
Adjust your Transform maps, after the data is loaded into the target table.
Answers
B.
Use extremely large Import Sets, instead of multiple large Import Sets.
B.
Use extremely large Import Sets, instead of multiple large Import Sets.
Answers
C.
Create a new Import set table for each new data load.
C.
Create a new Import set table for each new data load.
Answers
D.
Plan time before your import to remove obsolete or inaccurate data.
D.
Plan time before your import to remove obsolete or inaccurate data.
Answers
E.
Monitor data quality and clean imported data, using the Data Scrub Workspace.
E.
Monitor data quality and clean imported data, using the Data Scrub Workspace.
Answers
Suggested answer: D

Explanation:

This is a best practice because it reduces the amount of data that needs to be imported, transformed, and stored in ServiceNow, and improves the data quality and performance of the system1.

Reference Import and export resources page

When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?

A.
Network
A.
Network
Answers
B.
Server
B.
Server
Answers
C.
Client
C.
Client
Answers
D.
Browser
D.
Browser
Answers
Suggested answer: B

Explanation:

A policy that is applied to all data entered into the Platform is called a Data Policy.Data policies run on the server side and enforce data consistency by setting mandatory and read-only states for fields1.

Reference Data policies

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