ServiceNow CSA Practice Test - Questions Answers, Page 5
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What is a Dictionary Override?
A.
A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
B.
A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
C.
A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
D.
A Dictionary Override sets field properties in extended tables
Which group of permissions is used to control Application and Module access?
A.
Access Control Rules
B.
UI Policies
C.
Roles
D.
Assignment Rules
What is a Record Producer?
A.
A Record Producer is a type of Catalog Item that is used for Requests, not Services
B.
A Record Producer creates user records
C.
A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
D.
A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
A.
They direct the user to a record producer
B.
They direct the user to a catalog property
C.
They direct the user to a catalog UI policy
D.
They direct the user to a catalog client script
What is the Import Set Table?
A.
A table where data will be placed, post-transformation
B.
A table that determines relationships
C.
A staging area for imported records
D.
A repository for Update Set information
What is a characteristic of importing data into ServiceNow?
A.
An existing Transform Map can be used one time on the same import set
B.
Coalesce fields are used only after running Transform
C.
Any user can manage and set up import sets
D.
An existing Transform Map can be used multiple times on the same import set
What module in the Service Catalog application does an Administrator access to begin creating a new item?
A.
Maintain Categories
B.
Maintain Items
C.
Content Items
D.
Items
Which of the following allows a user to edit field values in a list without opening the form?
A.
Data Editor
B.
Edit Menu
C.
List Editor
D.
Form Designer
Which three Variable Types can be added to a Service Catalog Item?
A.
True/False, Multiple Choice, and Ordered
B.
True/False, Checkbox, and Number List
C.
Number List, Single Line Text, and Reference
D.
Multiple Choice, Select Box, and Checkbox
How are Workflows moved between instances?
A.
Workflows are moved using Update Sets
B.
Workflows are moved using Transform Maps
C.
Workflows are moved using Application Sets
D.
Workflows cannot be moved between instances
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