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ServiceNow CSA Practice Test - Questions Answers, Page 5
List of questions
Question 41
What is a Dictionary Override?
A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
A Dictionary Override sets field properties in extended tables
Suggested answer: D
Question 42
Which group of permissions is used to control Application and Module access?
Access Control Rules
UI Policies
Roles
Assignment Rules
Suggested answer: C
Question 43
What is a Record Producer?
A Record Producer is a type of Catalog Item that is used for Requests, not Services
A Record Producer creates user records
A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
Suggested answer: D
Question 44
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
They direct the user to a record producer
They direct the user to a catalog property
They direct the user to a catalog UI policy
They direct the user to a catalog client script
Suggested answer: A
Question 45
What is the Import Set Table?
A table where data will be placed, post-transformation
A table that determines relationships
A staging area for imported records
A repository for Update Set information
Suggested answer: C
Question 46
What is a characteristic of importing data into ServiceNow?
An existing Transform Map can be used one time on the same import set
Coalesce fields are used only after running Transform
Any user can manage and set up import sets
An existing Transform Map can be used multiple times on the same import set
Suggested answer: D
Question 47
What module in the Service Catalog application does an Administrator access to begin creating a new item?
Maintain Categories
Maintain Items
Content Items
Items
Suggested answer: B
Question 48
Which of the following allows a user to edit field values in a list without opening the form?
Data Editor
Edit Menu
List Editor
Form Designer
Suggested answer: C
Question 49
Which three Variable Types can be added to a Service Catalog Item?
True/False, Multiple Choice, and Ordered
True/False, Checkbox, and Number List
Number List, Single Line Text, and Reference
Multiple Choice, Select Box, and Checkbox
Suggested answer: D
Question 50
How are Workflows moved between instances?
Workflows are moved using Update Sets
Workflows are moved using Transform Maps
Workflows are moved using Application Sets
Workflows cannot be moved between instances
Suggested answer: A
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