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ServiceNow CSA Practice Test - Questions Answers, Page 3

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Question 21

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A REQ number in the Service Catalog represents…

the order number.
the order number.
the stage.
the stage.
the task to complete.
the task to complete.
the individual item in the order.
the individual item in the order.
Suggested answer: A
asked 23/09/2024
sidra gray
41 questions

Question 22

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Which would NOT appear in the History section of the Application Navigator?

Records
Records
UI Pages
UI Pages
Lists
Lists
Forms
Forms
Suggested answer: B
asked 23/09/2024
Anthony Agbale
53 questions

Question 23

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Which one of the following statements is a recommendation from ServiceNow about Update Sets?

Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
Avoid using the Default Update set as an Update Set for moving customizations from instance to instance
Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
Use the Baseline Update Set to store the contents of items after they are changed the first time
Use the Baseline Update Set to store the contents of items after they are changed the first time
Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance
Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance
Suggested answer: A
asked 23/09/2024
Rambo Jhon
45 questions

Question 24

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Which of the following is used to initiate a flow?

A Trigger
A Trigger
Core Action
Core Action
A spoke
A spoke
An Event
An Event
Suggested answer: A
asked 23/09/2024
Asif Khan
51 questions

Question 25

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For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Service Catalog variables can only be used in Record Producers
Service Catalog variables can only be used in Record Producers
Service Catalog variables can only be used in Order Guides
Service Catalog variables can only be used in Order Guides
Service Catalog variables cannot affect the order price
Service Catalog variables cannot affect the order price
Service Catalog variables are global by default
Service Catalog variables are global by default
Suggested answer: D
asked 23/09/2024
Dinu Jose Varghese
46 questions

Question 26

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Which one of the following statements is true about Column Context Menus?

It displays actions such as creating quick reports, configuring the list, and exporting data
It displays actions such as creating quick reports, configuring the list, and exporting data
It displays actions related to filtering options, assigning tags, and search
It displays actions related to filtering options, assigning tags, and search
It displays actions related to viewing and filtering the entire list
It displays actions related to viewing and filtering the entire list
It displays actions such as view form, view related task, and add relationship
It displays actions such as view form, view related task, and add relationship
Suggested answer: A
asked 23/09/2024
Ibrahim mazou Ismael
54 questions

Question 27

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Which one statement correctly describes Access Control rule evaluation?

Rules are evaluated using roles. The role with the most permissions evaluates the rules first
Rules are evaluated using roles. The role with the most permissions evaluates the rules first
If more than one rule applies to a row, the older rule is evaluated first
If more than one rule applies to a row, the older rule is evaluated first
If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
If a row level rule and a field level rule exist, both rules must be true before an operation is allowed
Rules are evaluated from the general to the specific, so a table rule must be active to continue
Rules are evaluated from the general to the specific, so a table rule must be active to continue
Suggested answer: C
asked 23/09/2024
Deshawn Sharpe
44 questions

Question 28

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When using the Load Data and Transform Map process, what is the Mapping Assist used for?

Mapping fields using the Import Log
Mapping fields using the Import Log
Mapping fields using Transform History
Mapping fields using Transform History
Mapping fields using an SLA
Mapping fields using an SLA
Mapping fields using a Field Map
Mapping fields using a Field Map
Suggested answer: D
asked 23/09/2024
Maria Deras
46 questions

Question 29

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Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

The CMDB contains data about tangible and intangible business assets
The CMDB contains data about tangible and intangible business assets
The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
The CMDB archives all Service Management PaaS equipment metadata and usage statistics
The CMDB archives all Service Management PaaS equipment metadata and usage statistics
The CMDB contains ITIL process data pertaining to configuration items
The CMDB contains ITIL process data pertaining to configuration items
Suggested answer: A
asked 23/09/2024
miquel martin leiva
47 questions

Question 30

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In what order should filter elements be specified?

Field, Operator, then Value
Field, Operator, then Value
Field, Operator, then Condition
Field, Operator, then Condition
Operator, Condition, then Value
Operator, Condition, then Value
Value, Operator, then Field
Value, Operator, then Field
Suggested answer: A
asked 23/09/2024
Julius Nammeh
52 questions
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