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ServiceNow CSA Practice Test - Questions Answers, Page 2

List of questions

Question 11

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Reports can be created from which different places in the platform? (Choose two.)

List column heading
List column heading
Metrics module
Metrics module
Statistics module
Statistics module
View / Run module
View / Run module
Suggested answer: A, D
asked 23/09/2024
Wessel Beulink
39 questions

Question 12

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Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Most recent update
Most recent update
Popularity
Popularity
Relevancy
Relevancy
Manager assignment
Manager assignment
Number of views
Number of views
Suggested answer: A, C, E
asked 23/09/2024
Angelica Caldeo
41 questions

Question 13

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What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

RITM (Number)>REQ (Number)>PROCUREMENT (Number)
RITM (Number)>REQ (Number)>PROCUREMENT (Number)
REQ (Number)>RITM (Number)>PROCUREMENT (Number)
REQ (Number)>RITM (Number)>PROCUREMENT (Number)
REQ (Number)>RITM (Number)>TASK (Number)
REQ (Number)>RITM (Number)>TASK (Number)
FULFILLMENT (Number)>RITM (Number)>TASK (Number)
FULFILLMENT (Number)>RITM (Number)>TASK (Number)
Suggested answer: C
asked 23/09/2024
Himanshu Sachdeva
36 questions

Question 14

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Which term refers to application menus and modules which you may want to access quickly and often?

Breadcrumb
Breadcrumb
Favorite
Favorite
Tag
Tag
Bookmark
Bookmark
Suggested answer: B
asked 23/09/2024
Justin Whelan
35 questions

Question 15

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What is generated from the Service Catalog once a user places an order for an item or service?

A change request
A change request
An Order Guide
An Order Guide
A request
A request
An SLA
An SLA
Suggested answer: C
asked 23/09/2024
Abdul Majid Pasha
39 questions

Question 16

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From the User menu, which actions can a user select? (Choose three.)

Send Notifications
Send Notifications
Log Out ServiceNow
Log Out ServiceNow
Elevate Roles
Elevate Roles
Impersonate Users
Impersonate Users
Order from Service Catalog
Order from Service Catalog
Approve Records
Approve Records
Suggested answer: B, C, D
asked 23/09/2024
SAI CHARAN TANGELLA
35 questions

Question 17

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Buttons, form links, and context menu items are all examples of what type of functionality?

Business Rule
Business Rule
UI Action
UI Action
Client Script
Client Script
UI Policy
UI Policy
Suggested answer: B
asked 23/09/2024
Kishen Morar
45 questions

Question 18

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Which of the following is true of Service Catalog Items in relation to the Service Catalog?

They run behind the scenes.
They run behind the scenes.
They are the building blocks.
They are the building blocks.
They are optional.
They are optional.
They provide options.
They provide options.
Suggested answer: B
asked 23/09/2024
tony Gentry
42 questions

Question 19

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Table Access Control rules are processed in the following order:

any table name (wildcard), parent table name, table name
any table name (wildcard), parent table name, table name
table name, parent table name, any table name (wildcard)
table name, parent table name, any table name (wildcard)
parent table name, table name, any table name (wildcard)
parent table name, table name, any table name (wildcard)
any table name (wildcard), table name, parent table name
any table name (wildcard), table name, parent table name
Suggested answer: B
asked 23/09/2024
Samori Augusto
43 questions

Question 20

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What is the platform name for the User table?

u_users
u_users
sys_users
sys_users
x_users
x_users
sys_user
sys_user
Suggested answer: D
asked 23/09/2024
Trevore Agee
25 questions
Total 412 questions
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