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ServiceNow CSA Practice Test - Questions Answers, Page 2

Question list

List of questions

Question 11

(0)

Reports can be created from which different places in the platform? (Choose two.)

Question 12

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Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Question 13

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What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

Question 14

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Which term refers to application menus and modules which you may want to access quickly and often?

Question 15

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What is generated from the Service Catalog once a user places an order for an item or service?

Question 16

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From the User menu, which actions can a user select? (Choose three.)

Question 17

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Buttons, form links, and context menu items are all examples of what type of functionality?

Question 18

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Which of the following is true of Service Catalog Items in relation to the Service Catalog?

Question 19

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Table Access Control rules are processed in the following order:

Question 20

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What is the platform name for the User table?

Question 11

Reports can be created from which different places in the platform? (Choose two.)

List column heading

Metrics module

Statistics module

View / Run module

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Question 12

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Most recent update

Popularity

Relevancy

Manager assignment

Number of views

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Question 13

What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

RITM (Number)>REQ (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>TASK (Number)

FULFILLMENT (Number)>RITM (Number)>TASK (Number)

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Question 14

Which term refers to application menus and modules which you may want to access quickly and often?

Breadcrumb

Favorite

Tag

Bookmark

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Question 15

What is generated from the Service Catalog once a user places an order for an item or service?

A change request

An Order Guide

A request

An SLA

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Question 16

From the User menu, which actions can a user select? (Choose three.)

Send Notifications

Log Out ServiceNow

Elevate Roles

Impersonate Users

Order from Service Catalog

Approve Records

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Question 17

Buttons, form links, and context menu items are all examples of what type of functionality?

Business Rule

UI Action

Client Script

UI Policy

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Question 18

Which of the following is true of Service Catalog Items in relation to the Service Catalog?

They run behind the scenes.

They are the building blocks.

They are optional.

They provide options.

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Question 19

Table Access Control rules are processed in the following order:

any table name (wildcard), parent table name, table name

table name, parent table name, any table name (wildcard)

parent table name, table name, any table name (wildcard)

any table name (wildcard), table name, parent table name

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Question 20

What is the platform name for the User table?

u_users

sys_users

x_users

sys_user

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ServiceNow CSA Practice Test - Questions Answers, Page 2

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