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CompTIA PK0-005 Practice Test - Questions Answers, Page 27

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Which of the following statements best represents a network issue?

A.

The development team on the fourth floor is unable to access servers and email services.

A.

The development team on the fourth floor is unable to access servers and email services.

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B.

Cell phones served by a specific telecom company are getting a 'no service' message.

B.

Cell phones served by a specific telecom company are getting a 'no service' message.

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C.

A user cannot connect to Wi-Fi because of a wrong ID or password.

C.

A user cannot connect to Wi-Fi because of a wrong ID or password.

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D.

A user is receiving an automatic reply message saying that an email address does not exist.

D.

A user is receiving an automatic reply message saying that an email address does not exist.

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Suggested answer: A

Explanation:

Network issues often prevent users from accessing essential resources like servers and email services. The development team's inability to access these services suggests a network issue, consistent with CompTIA Project+ knowledge of IT infrastructure management.

A project manager is starting a new project for an international supplier. Which of the following is the first step the project manager should take to initiate the project?

A.

Identify project risks and plans to address them.

A.

Identify project risks and plans to address them.

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B.

Identify business needs and product descriptions.

B.

Identify business needs and product descriptions.

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C.

Create a work breakdown structure for the project.

C.

Create a work breakdown structure for the project.

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D.

Create a work schedule for the project team to follow.

D.

Create a work schedule for the project team to follow.

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Suggested answer: B

Explanation:

Identifying business needs and product descriptions is a crucial first step in project initiation, as it defines the project's purpose and scope. This step is in line with CompTIA Project+ practices for understanding and documenting project requirements.

A project manager just found out that the equipment vendor selected for a project is bankrupt. The process of selecting a new vendor and signing a contract will significantly delay the project schedule. Which of the following should the project manager do first?

A.

Consult with the legal department.

A.

Consult with the legal department.

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B.

Update the issue log.

B.

Update the issue log.

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C.

Start a new RFP immediately.

C.

Start a new RFP immediately.

Answers
D.

Perform a PERT analysis.

D.

Perform a PERT analysis.

Answers
Suggested answer: B

Explanation:

Updating the issue log is the first step in documenting the problem and determining its impact on the project. This aligns with CompTIA Project+ guidelines, which emphasize the importance of tracking issues as they arise.

During the progress of a project, the stakeholders require the delivery of multiple milestones with proper presentation of functionalities. Which of the following is the best methodology to use?

A.

Waterfall

A.

Waterfall

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B.

SDLC

B.

SDLC

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C.

XP

C.

XP

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D.

Scrum

D.

Scrum

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Suggested answer: D

Explanation:

Scrum is an agile methodology well-suited for projects that require frequent milestone deliveries and functionality demonstrations. It emphasizes iterative development, with regular presentations to stakeholders, which aligns with CompTIA Project+ principles for agile project management.

A fix that was not submitted to the CCB for approval was applied to an application. Although the change did not have negative consequences, the sponsors expressed concern to the project manager. Which of the following should the project manager do first to prevent this situation from reoccurring?

A.

Meet with the team and highlight the importance of change management.

A.

Meet with the team and highlight the importance of change management.

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B.

Roll back the process and submit a change request.

B.

Roll back the process and submit a change request.

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C.

Document the event as a lesson learned.

C.

Document the event as a lesson learned.

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D.

Remove the team member who bypassed the CCB process.

D.

Remove the team member who bypassed the CCB process.

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Suggested answer: A

Explanation:

Meeting with the team to emphasize the importance of following change management procedures is the best approach to prevent future unauthorized changes. CompTIA Project+ highlights the importance of adhering to formal change control processes to ensure project alignment and accountability.

A new project has been assigned to a project manager. In order to move forward with the project charter, which of the following should the project manager work with to define the success criteria for the initiative?

A.

Lead architect

A.

Lead architect

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B.

Project sponsor

B.

Project sponsor

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C.

Program manager

C.

Program manager

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D.

Scrum master

D.

Scrum master

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Suggested answer: B

Explanation:

The project sponsor typically defines the success criteria and overall goals of the project. This alignment ensures the project meets organizational objectives, as outlined in CompTIA Project+ guidance on roles and responsibilities.

A project manager has received different functional requests from three individual stakeholders. The project manager is able to have all parties concede somewhat in order to find a reasonable solution. Which of the following outcomes would most likely occur?

A.

Too much time might be spent generating project delays.

A.

Too much time might be spent generating project delays.

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B.

The project manager might be seen as weak.

B.

The project manager might be seen as weak.

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C.

The number of change requests throughout the project might be reduced.

C.

The number of change requests throughout the project might be reduced.

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D.

Some stakeholders might not be completely satisfied.

D.

Some stakeholders might not be completely satisfied.

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Suggested answer: D

Explanation:

When a project manager achieves a compromise, it often means that stakeholders may not be entirely satisfied with the outcome. However, compromise is sometimes necessary to balance differing needs, consistent with CompTIA Project+ principles on stakeholder management and negotiation.

A system is scheduled to go live, and the client signed an SL

A.

Which of the following elements is part of the agreement?

A.

Which of the following elements is part of the agreement?

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B.

Resolution time

B.

Resolution time

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C.

Issue list

C.

Issue list

Answers
D.

Work breakdown structure

D.

Work breakdown structure

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E.

Cost optimization

E.

Cost optimization

Answers
Suggested answer: A

Explanation:

Resolution time is a standard component of a Service Level Agreement (SLA), defining the maximum time for addressing issues. SLAs are essential for managing client expectations and service performance, in line with CompTIA Project+ concepts of contract management.

Which of the following is the most important activity for the project manager during the closure of a project?

A.

Obtain project sign-off.

A.

Obtain project sign-off.

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B.

Capture lessons learned.

B.

Capture lessons learned.

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C.

Document historical information.

C.

Document historical information.

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D.

Release resources.

D.

Release resources.

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Suggested answer: A

Explanation:

Obtaining project sign-off is crucial in the closure phase, as it signifies formal acceptance of the project deliverables by the stakeholders. According to CompTIA Project+, project sign-off is a key milestone in officially closing the project.

Which of the following best describes a benefit of the CI/CD process?

A.

Software delivery is sped up without compromising quality.

A.

Software delivery is sped up without compromising quality.

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B.

Incremental changes are done at the end of the project.

B.

Incremental changes are done at the end of the project.

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C.

The software is integrated with other projects easily.

C.

The software is integrated with other projects easily.

Answers
D.

Updates are released every sprint.

D.

Updates are released every sprint.

Answers
Suggested answer: A

Explanation:

Continuous Integration and Continuous Delivery (CI/CD) aim to accelerate software delivery while maintaining high quality through frequent automated testing and deployment. This practice is endorsed by CompTIA Project+ as part of modern project methodologies for improving efficiency and quality.

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