An instructor is conducting a virtual class and finds that several learners do not have computer systems that actually meet the guidelines for the course. Due to this, certain required shared applications will not work for them. Which of the following represents the BEST action for the instructor?

Request the learners use systems that are compatible with the course.

Contact the course coordinator to remind learners of the requirements

Remove the sharing of applications as the entire class cannot participate.

Change the applications that are shared to ones that are compatible to all systems

Request the learners use systems that are compatible with the course.

An instructor asks a question and a learner provides an incorrect answer that has nothing to do with the question asked. Which of the following is the BEST response?

Ask another learner to provide an answer to the question.

Repeat the question exactly as originally stated.

Rephrase the question completely and ask it again.

Reprimand the learner for their response.

An instructor is preparing to start a class where several learners have arrived late due to bad weather. The general mood of the learners is poor. Which of the following is the BEST way to handle this situation?

Use humor that will create a positive mood.

Tell the learners that the class will run late that day

Have the learners introduce themselves.

Proceed with the course material.

An instructor wants to demonstrate a technical topic that requires a certain procedure. Which of the following is the BEST way to achieve this?

Show the learners via a desktop sharing demonstration.

Have the learners brainstorm ideas on the topic.

Have the learners role play the topic.

Hold an open discussion on the topic.

Show the learners via a desktop sharing demonstration.

A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?

Contact the training manager for suggestions on how to proceed.

Teach to the more experienced learners; the others will catch up.

Make the six learners that already know the material wait until the other learners catch up

Cancel the class and then divide the class into two difference courses.

An instructor has a class of learners who are required to attend. Most of the learners are not paying attention or participating. Which of the following will increase the level of learner motivation?

Explain to the learners the skills they learn by taking this class could lead to career benefits.

Explain to the learners that the material is really interesting and they might want to pay attention.

Ask the learners if there is something more relevant they would prefer to learn.

Explain to the learners the skills they learn by taking this class could lead to career benefits.

Explain to the learners that they are only in class for a few days, and to make the best of it.

The Human Resources department is conducting a class for new employees when the air conditioning stops working. Which of the following should the instructor do FIRST?

Report the incident to the maintenance department

Tell the employees it is not unbearable and continue with the course

Cancel the class and reschedule the class for another time.

Continue on with the instruction ignoring the temperature issue.

At the beginning of a training session, a trainer instructed the learners to use Brand X computers because the instructional design assumes Brand X computers. Many learners objected. They felt that since they will be using Brand Y computers at work, they should work on Brand Y computers in the room. If the instructor needs to use Brand X computers to instruct, which of the following is the MOST appropriate way to respond to the learners' need to be able to apply course materials to job requirements?

After providing the planned instruction on the Brand X computers, discuss differences that Brand Y computers present to the user.

First explain to the class how the materials apply to Brand X. and then do the same for Brand Y.

Do not mention either brand by name, but refer learners to the manual covering each of the respective brands.

Provide a guide that relates Brand X to Brand Y computer functions

After providing the planned instruction on the Brand X computers, discuss differences that Brand Y computers present to the user.

Learners are MOST likely to learn a skill successfully when a topic is presented:

Just in time for the learner to apply it

In a cluster with other, similar skills

Just in time for the learner to apply it

As part of a summary of related skills

As part of a review session prior to an examination

An instructor uses multiple forms of media to help the class understand a difficult topic.Unfortunately learners are still having a hard time with the concept. Noticing difficulty, the instructor creates another learning tool to explain the topic another way. Which of the following BEST describes the skill the instructor is using?

Enhance, substitute or create media as appropriate

Create opportunities for learners to contribute to the discussion

Plan and use a variety of reinforcement techniques during training

Adapt learning methods as intended by the course designers

Enhance, substitute or create media as appropriate

An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?

Have the learners watch a recorded session of the class.

Inform the learners that most of the same material will be covered in the next class session.

Have the learners watch a recorded session of the class.

Request that those learners with bandwidth issues be moved to an in-person live class,

Cancel the current session and schedule a make-up class.

Which of the following statements BEST describes the value of using a variety of question types during instruction?

Effective use of questions will enhance learners' conceptual understanding; encourage deep thinking and meaningful participation.

Regularly asking questions during a course helps to identify those that are paying attention.

Effective use of questions will enhance learners' conceptual understanding; encourage deep thinking and meaningful participation.

Using a variety of questions during instruction prevents anyone in the group from becoming disinterested with the same question types.

Questions asked often during a course will keep learners engaged, it is not important if they do not know the correct answer.

After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?

It measures the application of the skills taught.

It validates the quality of the course material.

It requires the learners to use what they learned.

It helps to reinforce the learning concepts.

An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?

Create opportunities for learners to contribute to the discussion.

Plan and use a variety of reinforcement techniques during training.

Elicit learner feedback on the adequacy of instructor responses.

Provide feedback that is specific to learners needs.

Create opportunities for learners to contribute to the discussion.

Which of the following would be on an evaluation when seeking feedback concerning courseware material used during a class?

Design of the courseware materials

Instructor's use of the courseware

Which of the following describes a form of feedback with the GREATEST positive impact?

Specific comments on errors with suggestions on how to improve

Suggestions that focus on procedures versus the concepts

Measurable results from summative assessments

Specific comments on errors with suggestions on how to improve

Comparing learner performance with other learners

An instructor is conducting a review of written instructions and is aware that the preferred learning style of one of the learners is kinesthetic. Which of the following is the BEST choice for the instructor?

Adjust the delivery of the review to include a demonstration as part of the exercise.

Adjust the delivery of the review to include more graphs and charts as part of the exercise.

Administer an exam to verify learner's knowledge of the material.

Deliver the curriculum as defined in the documentation so that the rest of the class does not fall behind.

Adjust the delivery of the review to include a demonstration as part of the exercise.

During a computer software training class the projector fails. Which of the following should the instructor do FIRST?

Attempt to quickly fix the projector.

Move the class to another room.

Take a class break and find another projector.

Cancel the class and reschedule for a later date.

A company is preparing to roll-out a training course on advanced accounting skills. The company has asked a contract instructor to facilitate the course. The instructor has no background in accounting.Which of the following should the instructor do?

Decline the offer based on lack of knowledge of accounting principles

Ask to team teach the course with an expert

Accept the offer contingent upon six weeks of preparation time

Decline the offer based on lack of knowledge of accounting principles

Accept the offer and learn the content by observing accounting experts

An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved.Which of the following is the BEST course of action?

Continue to use multiple means of delivery

Send out a public message to the class asking which method of delivery is working best for the class

Send out a private message to each learner asking which method of delivery is working best for them

Query for commonalities amongst the learners,

Continue to use multiple means of delivery

An instructor is beginning a course and wants to measure the level of expertise of the learners.Which of the following is the BEST method for measuring the level of understanding over the course material?

Deliver a pre-test covering the course objectives.

Ask the learners about their level of understanding over the course material.

Assume that the class has a medium level of understanding over the course material.

Deliver a pre-test covering the course objectives.

Ask another instructor who has taught the learners before.

An instructor is discussing key material for a course when a learner asks a question that will lead to material that the class is not yet prepared for. Which of the following is the BEST course of action for the instructor?

Defer the question and assure the learner that it will be covered later in the course.

Inform the learner that the question can be asked during a break

Answer the question as not doing so may cause the learner to be confused.

Defer the question and assure the learner that it will be covered later in the course.

Inform the learner that the question falls outside of scope and will not be answered.

An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?

Read the comments to gain understanding of the low scores to find specific areas to work on.

Re-develop the course from scratch.

Practice the course in front of other instructors to receive direct feedback on how to improve.

Contact each learner and ask for clarity on their responses.

An instructor is presenting to a class and notices that a particular learner is not paying attention; however, when the instructor gives a pop quiz, this learner earns the best grade. Which of the following BEST describes the situation?

The learner has mastery of the information tested.

The quiz did not cover the class concepts effectively

The learner has mastery of the information tested.

The quiz motivated the learner.

The answers to the pop quiz were distributed prior to class

At the end of a class, the instructor provides an online evaluation of the course to the learners.Which of the following is MOST appropriate to put on the evaluation? (Select TWO).

Instructor's presentation abilities

Technical accuracy of the course material

Instructor's presentation abilities

Technical accuracy of the course material

Amount of time the learner studied for the course

An instructor delivering a class with thirty learners defines acceptable and non-acceptable behavior at the beginning of the class on the first day. The instructor also requests learners to be on time. The second day of class a few learners show up late to class. Which of the following is the BEST course of action to take to resolve this issue?

Begin class on time and privately talk with the learners who were late.

Start the class and as each late learner comes in, thank them for joining the class.

Wait to start the class until all the learners have arrived and are react to start.

Once all the learners have arrived, remind the learners of all the class policies.

Begin class on time and privately talk with the learners who were late.

An instructor has placed the learners into groups to discuss several topics. When the instructor walked around to monitor the group progress, the learners were off-task. Which of the following contributes MOST frequently to this situation?

The learners were neither familiar with nor understood the assigned topics.

The learners were disinterested in group discussions about the topics.

The learners were neither familiar with nor understood the assigned topics.

The learners were not comfortable with the members of the group.

The learners were ready for a break and the instructor failed to recognize this.

While conducting a class the power goes out. After an hour it is restored. Which of the following would be the BEST method of delivering the remainder of the course?

Reduce the break time for the remainder of the day to catch-up on the missed material

Give the learners home work to do independent study on the missed material.

Have the learners stay late to make-up for the missed course time.

A learner responds incorrectly to an instructor's question. Which of the following is the BEST response?

Thank the participant for trying and desk if someone could help out.

The instructor should answer the question in order to maintain the self-confidence of the learner

Be honest and tell the learner the answer was incorrect.

Thank the participant for trying and desk if someone could help out.

Move quickly to the next question so the learner will not feel embarrassed.

In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

Allows the instructor to survey the class

Allows the instructor to deliver exams to each student

Allows the learners to interact with one another

Allows the instructor to survey the class

Allows the instructor to see which learners are participating

Which of the following is an advantage of using the open questioning technique?

It creates opportunities for learners to contribute to the discussion.

It allows the questioning period to proceed quickly and effectively.

It allows quick assessment of learner knowledge in a virtual environment.

It creates opportunities for learners to contribute to the discussion.

It provides an opportunity for the first learner to respond, to direct the discussion.

When delivering lecture in a virtual classroom environment, an instructor should:

Use markup tools (e.g. highlighter) to guide the learners focus.

Record as much as possible ahead of time to avoid misspeaking.

Use open-ended questions to facilitate discussion.

Only use live video as a backup plan due to bandwidth restrictions.

An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO).

The instructor should use an energizing activity as a redirector.

The instructor should give the participants a break.

The instructor should give a quiz to see if the learners retained information so far.

The instructor should use an energizing activity as a redirector.

The instructor should tell the learners why it is important to pay attention at all times

The instructor should give the participants a break.

The instructor should report their behavior to management

Which of the following would an instructor do with a new class to get the learners involved?

Have the learners introduce themselves.

Lecture on the topic and then ask questions about the lecture.

Have the learners stand around and talk to each other.

Give a survey to assess each learner's knowledge.

An instructor wants to quickly evaluate learner knowledge after an exercise. Which of the following methods would BEST achieve this?

Ask the learners random questions about the topic.

Give a written exam on the topic.

Have the learners perform an additional exercise on the topic

Ask the learners random questions about the topic.

Have the learners engage in a group discussion of the topic.

Which of the following is an essential technique for holding a learner's attention?

Using eye contact to engage learners when making an oral presentation

Providing a model for professional and interpersonal behavior

Using humorous stories to interest learners in the course content

Asking open-ended questions and allowing sufficient time for learners to elaborate on their responses

Using eye contact to engage learners when making an oral presentation

After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?

Have the learners answer review questions about the block of instruction

Have each learner recite what was said during the block of instruction

Give the learners home work that night and go over it the next day

Put the learners in groups to discuss the instruction that was taught.

An instructor completed the required content of a technical course early. The instructor decided to fill the time by writing tasks on the board and assigning them to individual students. A timeline was provided for the overall task completion and all students were expected to apply their new knowledge to the task assigned. The instructor then proceeded to work on plans for the next course in this situation, which of the following statements about the appropriateness of the activity is true?

It was inappropriate because it placed a heavy burden on students to successfully complete the exercise.

It was appropriate because use of the exercises covered the gap in the timing of the course.

It was appropriate because the students were given a frame of reference upon which to apply what they learned.

It was inappropriate because it placed a heavy burden on students to successfully complete the exercise.

It was inappropriate because it did not offer students a stated learning result applicable to their experience

CompTIA TK0-201 Practice Test 1 - Free Online Exam Prep & Questions

Question 1 / 40

While facilitating a class an instructor uses a variety of questioning techniques. Which of the following BEST describes the benefits?

Challenges learners, involves them and helps to monitor their progress.

Establishes an environment that supports learning, and maintains focus on meeting stated learning objectives

Facilitates group dynamics in a positive way, while encouraging respectful interactions.

Keeps the learners engaged as to what is coming next and conveys the importance of their knowledge.

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CompTIA TK0-201 Practice Test 1

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