Which of the following should a trainer do when excessive noise from the company break room is disturbing the students during an onsite training session?

Post signs in the break room asking for quiet.

Talk louder so that the students can hear more easily.

Report to the company and have the break room closed.

Work with the noise since the training is onsite.

Which of the following would a trainer do if a student explained that they needed to have their phone because their child was ill and they might have to answer a phone call?

Have the student put their phone on vibrate and leave the class to answer it.

Keep the phone in front so that it can be answered if it rings.

Tell the student phones are not allowed in class and ask them to leave immediately.

Have the student put their phone on vibrate and leave the class to answer it.

Inform the students that since one person needs their phone they can all have them in class.

Which of the following should a trainer do when they realize while they are covering the required training material that many learners appear to be confused?

Create an evaluation that covers the course objectives to gauge the learners’ level of understanding

Create an evaluation for the learners to evaluate the other learners’ understanding of the material

Create an evaluation of how well the trainer is performing to gauge the trainer’s delivery methods

Create an evaluation of the learning environment to understand if it is affecting the learners

Which of the following should a virtual trainer do during a synchronous training session if students report excessive noise?

Ensure all students have muted their microphones except when speaking in the session

Have the students turn their speaker volume down to reduce the noise level

Ensure all students have muted their microphones except when speaking in the session

Ensure that they are using a dedicated Internet connection for the training session

Increase the volume level for their microphone to enhance their lecture

Which of the following should a trainer do to encourage learner response during a training session?

Use name cards to refer to each learner by name

Use only closed-ended questions during the session

Arrange the classroom so that learners are in a circle

Send the class on break to refocus the learners

Use name cards to refer to each learner by name

During a training session, students cannot clearly see the slide presentation with the lights on and cannot see to write notes with the lights off. Which of the following should the trainer do?

Print the presentation and allow students to write notes on the printouts.

Turn all the lights on and then disable the lighting units near the front.

Inform the students they should not have to take notes to remember the material.

Perform the training without the presentation.

Print the presentation and allow students to write notes on the printouts.

Which of the following should a trainer do before beginning a session that has references to external websites?

Ensure all the website links are still valid and working.

Download all the websites’ content and store it on an internal server.

Write the website publishers for permission to direct students to their sites.

Ensure all the website links are still valid and working.

Ensure the sites have malware installed to redirect the student.

Which of the following should a trainer do if during a training session the classroom computers no longer have Internet access?

Report the problem and conduct the class using available resources

Reschedule the class until the Internet connection is working

Report the problem and conduct the class using available resources

Explain that the network was poorly designed and the problem will occur again

Inform the students that another training center nearby has a better connection

A trainer is giving a session on a new system implemented company wide. The trainer has determined that this audience is more visually centered. Which of the following techniques would be BEST to use in the transfer of knowledge?

Video of an individual performing the task

Have the students perform the task

Written narrative of the steps to perform the task

Video of an individual performing the task

The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST:

center the lesson on activating prior knowledge in relation to the job function.

explain there is less of a learning curve to adapt to the new features as opposed to the old procedures.

provide a visual guide in the presentation demonstrating the ease of use compared to the past system.

center the lesson on activating prior knowledge in relation to the job function.

provide written documentation on the new features and ask students to follow along throughout the lesson.

Which of the following is the BEST way to get learners engaged and to garner responses during a lecture?

Ask a participant to come up to the head of the class to speak.

Pick a random participant to address the question.

Which of the following can a virtual trainer use to elicit feedback if they host synchronous training sessions?

Open-ended questions during the session

Demonstrations during the session

Host a recorded session on the website

Open-ended questions during the session

An online instructor has received several emails from students who are asking the same question regarding an assignment. The online instructor would like to turn this into a learning opportunity.Which of the following options would BEST suit the instructor’s purpose?

Create a discussion board on the topic.

Refer the students to the textbook.

Ask an advanced student to respond to the questions.

Answer each student individually.

Which of the following would BEST stimulate student interest in a topic?

Listening to real-life experiences on the topic

Conducting a debate on the topic’s validity

Presenting slide shows on the topic

Watching a movie on the history of the topic

Listening to real-life experiences on the topic

A student in an online course is feeling overwhelmed by the material that is in the student’s major.The student has also experienced a few life-altering events. Which of the following would be the BEST action to promote the student’s success?

Email the student with encouragement and suggestions.

Contact the student’s academic advisor.

Email the student with encouragement and suggestions.

Offer to meet the student to discuss academic alternatives.

Allow the student to retake the last exam.

A university offers classes that meet for four hours once each week for 16 weeks. Which of the following should the instructor do to keep students motivated each week?

Vary learning activities every hour.

Dismiss class early once a month.

Vary learning activities every hour.

Which of the following is considered professional conduct for a virtual trainer?

Maintaining a positive attitude toward the training materials

A broadcaster’s voice and cadence

Maintaining a positive attitude toward the training materials

Immediately handling questions in areas outside of the trainer’s expertise

Having a perfectly worded script that can be easily read during the training

A trainer notices that a participant is tapping a pen onto a surface and realizes the noise may be distracting other participants. Which of the following would be considered the MOST effective action to eliminate the possible distraction?(Select TWO).

Ask all participants to ensure that their microphones are muted

Use private chat to address the issue with the distracting participant

Ask all participants to ensure that their microphones are muted

Use private chat to address the issue with the distracting participant

Ask an overhead question to identify the distracting participant

Address all participants humorously to avoid embarrassing the distracting participant

Use the public chat tool to point out the distracting participant

A classroom instructor is practicing for a new seminar they have been assigned to lead. There are three points in one portion of the lesson that are similar but must be properly distinguished. Which of the following will BEST help to illustrate that the instructor is moving on to the next point and prevent learner disruptions?

Creating an imaginary triangle on the floor at the front of the room and stepping to a different point to deliver each portion

Changing facial expressions to illustrate each separate point effectively

Sitting down and reading the differentiating points in a loud voice to ensure participants are not distracted by the instructor’s presence

Stomping loudly each time the discussion of one of the points is complete

Creating an imaginary triangle on the floor at the front of the room and stepping to a different point to deliver each portion

Which of the following hand gestures would BEST illustrate something that is increasing?

Moving the right hand up slowly while discussing the subject

Moving the left hand upward while moving the right hand downward

Gliding the right hand in a parallel motion to the floor

Moving the right hand up slowly while discussing the subject

Holding up three fingers on the left hand

Which of the following would BEST serve an instructor in ensuring that grammar and syntax are correct on any handouts that the instructor is to distribute within a session? (Select TWO).

Consult a recognized style guide

Solicit a colleague as a proofreader

Read the handout backwards before approving it

Consult a recognized style guide

Solicit a colleague as a proofreader

An instructor has determined that a particular student is a visual learner. Upon completing a lesson, the student is asking a lot of questions and not fully comprehending the material. Which of the following would be the BEST way to help the student?

Draw an illustration on the board

Have another student try to explain it to the student

Draw an illustration on the board

Review the main lecture points again

Have the student perform an action from the lesson

During a lesson, a student asks very basic questions and is obviously not grasping the material. After a few questions, two of the more advanced students begin belittling the student. Which of the following is the BEST way to proceed?

Put the class on break and tell the two students that this is not appropriate behavior.

Tell the class to save questions until the end of the lesson.

Put the class on break and inform students that questions will be answered after the lesson.

Sympathize with the two students and continue with the lesson.

An instructor is preparing to teach a course at an organization. The course has a lot of slides, but the instructor has been told that there will be no overhead projector available. Which of the following would be the BEST way to proceed?

Delay the class until proper arrangements can be made

Prepare to teach without any visual aids

An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the instructor to take?

Cut the material from the course

Ask for another instructor to be assigned

A trainer realizes that a handout used in the last course is missing the second page. Which of the following should the trainer do?

Email the students a corrected version.

Search the Internet for the students’ phone numbers and call them.

Contact the client’s IT department to see what they think should be done.

Ignore it since some of the missing data is in the book.

Which of the following represents why an instructor should include elements of themselves within the presentations and printed materials?

To personalize the training through conversational language.

To professionally separate the instructor from the learners.

To establish themselves as the course developer.

To amplify the credibility of the course deliverables.

To personalize the training through conversational language.

An example of motivation through self-confidence is:

calling on students with background experience that aligns with the subject matter.

allowing students to write answers on the board.

having students call out individual answers in a review quiz.

singling out a student to answer a specific question on the current objective.

During training, students work as groups with several scenarios that involve successfully troubleshooting issues. However, when the students return to work there is no change in their abilities. Which of the following BEST represents the failure in information transfer?

Failure of problem-solving training

One way to develop constructive competition between groups is by:

maintaining dynamic feedback throughout.

switching group members as often as possible.

disqualifying the group that is not participating.

singling out the team members working the most.

maintaining dynamic feedback throughout.

During a virtual class, a trainer delivers all of the relevant course material via email. The trainer receives errors from several email addresses. Which of the following would cause errors for valid email addresses?

The files sent exceeded the email server’s limit.

The course website had not been updated with the course enrollment.

The files sent exceeded the email server’s limit.

The download site for the files requires students to log in.

The trainer used their personal email address.

A trainer receives feedback from several classes that the pace of the class is acceptable but students comment that they have trouble taking notes while listening to the trainer. Which of the following tools could a trainer BEST use to assist the students?

Record the sessions for review after the class is over

Print and distribute copies of the course objectives

At the beginning of class inform the students of the issue

Record the sessions for review after the class is over

Outline the cover material at the beginning of the class

A trainer receives unfavorable evaluations for a mandatory class held on a Saturday. Which of the following should the trainer do?

Read all comments on the evaluations and take corrective measures

Dismiss the evaluations because students did not want to attend the session

Discuss modifications of the content with the course developer

Report to management on the behavior of the students

A trainer is concerned that one of the students does not understand the material. The student performs well on labs and responds to questions during class but has not passed any of the written course evaluations. Which of the following BEST meets the needs of the student?

Meet with the student in private

Require the student to re-take the evaluations

Meet with the student in private

Have the student partner with an advanced student for labs

Adjust the course to increase the number of labs

CompTIA TK0-201 Practice Test 14 - Free Online Exam Prep & Questions

During the introduction a student states an objective was not mentioned. The instructor finds that the objective is a personal objective of the student. Which of the following would be the MOST likely solution?

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CompTIA TK0-201 Practice Test 14

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CompTIA TK0-201 Practice Tests

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