A client has asked for a trainer to teach a customized course to their staff. The client provides the trainer with the required outcomes of the training. Before providing the client with an outline of the course, the trainer should:

survey the potential students to determine their present knowledge.

develop the entire course to meet the outcomes and send the outline.

adjust the outcomes to match third party training materials.

talk to the managers to learn the employees’ skill levels.

survey the potential students to determine their present knowledge.

During a corporate training event, the trainer is covering all the course objectives and skills the managers have described in the course outcomes. Which of the following can the trainer do to ensure that the students can apply the skills?

Have the students explain how they would utilize the skills on their job.

Have the students take a quiz on the outcomes to test their knowledge.

Have the students explain how they would utilize the skills on their job.

Have the students write the outcomes in their own words to submit to their managers.

Have the managers speak to the students to ensure the outcomes were covered.

A student constantly interrupts the presentation to show their knowledge of the subject matter to impress their boss who is also in the class. Which of the following shows how the trainer should handle the situation?

On a break talk to the student and ask them to limit their interruptions.

When the student makes a mistake point it out to the class to embarrass them.

Publicly announce that the interruptions will not be tolerated.

Ask the student’s boss to leave the class in order to stop the interruptions.

On a break talk to the student and ask them to limit their interruptions.

In a virtual classroom, prior to the start of class, the trainer should:

contact the students to establish a social presence.

start all communication at the pre-defined time to set expectations.

meet with the students in person to cover the format of the training.

ensure the students’ environment is conducive to learning.

The lab environment for a class only has six computers for the 12 students to use during lab. The trainer is concerned about the lack of computers but many of the students are advanced and have completed similar labs in a previous class.Which of the following is the BEST course of action the trainer should take?

Partner the students together so that the advanced students can assist the others.

Allow the advanced students to leave during lab to open up computers for the other students.

Make some of the students skip lunch to perform their labs.

Send half the class to lab while continuing to lecture the others.

Partner the students together so that the advanced students can assist the others.

Which technique is BEST for creating an effective learning environment that will engage learners and lead to learner retention?

Ensure that instruction is self-paced based on learners needs

Create a group setting by assigning roles

Use formal classroom training as a delivery method

Scale objectives based on learners capabilities

Ensure that instruction is self-paced based on learners needs

A trainer has just completed a content rich asynchronous training session for a live, formal class and virtual audience. Which of the following methods would be BEST to support their learning when returning to their offices?

Provide support documentation via the web

Provide the class with the instructor’s contact information

Designate a time after the session for individuals to print the training manual

Have the group exchange contact information and emails

Provide support documentation via the web

An outside trainer was hired to train different audiences on a new human resource application. The audience was comprised of technical and non-technical users. Which of the following is the BEST delivery method for the training?

Adapt the delivery method based on the different learning styles

Create web-based training to service all populationss

Adapt the delivery method based on the different learning styles

Create a training calendar centered around the audience’s schedules

Agree on one particular delivery method and implement it to all populations

Implementing a brief daily quiz helps to:

speed up the pace of the lesson.

Which of the following is a common technique that trainers use to assess learners during and after a lecture?

Formative and summative evaluation

Using analogies and humor in discussions

Observing and facilitating group activity

Formative and summative evaluation

After the completion of delivering a training event, a student should:

complete an evaluation of the trainer’s preparedness and performance during the event.

write a statement of completion and submit it to the client contact.

complete an evaluation of the trainer’s preparedness and performance during the event.

evaluate the learning style of the best participant and note it for future reference.

create a mind map of the learning outcomes covered throughout the event.

A trainer discovers that the assigned room for the program is equipped with a projector and two easel pads. The curriculum requires several important overheads that help explain key objectives of the program. However, the sun coming through the uncovered windows will prevent students from seeing any of the overheads. Which of the following should the trainer do FIRST?

Ask if there is another room available in the facility that will accommodate the course.

Deliver the training and omit overhead projection until a different time of day.

Ask if there is another room available in the facility that will accommodate the course.

Use pages from the easel pad to block light from the windows.

Contact the building’s facilities manager to provide a different projector.

A trainer has been asked to adapt a specific application courseware for an upgrade of the application.In modifying the courseware, the trainer’s FIRST concerns should be:

meeting the specific objectives of the application and preserving the original course design.

making modifications as needed, while delivering the new version of the courseware.

monitoring the vocabulary and jargon in the material that may not always apply.

providing adequate break time from the training room so the participants can take calls.

meeting the specific objectives of the application and preserving the original course design.

Creating a topic “parking lot” is an effective method of:

handling relevant learner inquiries on topics for which the trainer has less expertise.

enhancing and engaging learners through appropriate anecdotes stories and analogies.

opening a training session and facilitating group activity in a positive way.

handling relevant learner inquiries on topics for which the trainer has less expertise.

using activities and media to support learning objectives to handle minor problems.

A business curriculum that begins with a web-based learning module, followed by traveling to the corporate training center for classroom instruction, and a final instructor-led review via online conference is BEST defined as:

structured experience learning.

In an attempt to inject humor into the course, an online instructor wants to ensure that students know the intent of a comment. Which of the following could the instructor use to convey this sentiment? (Select TWO).

Remove any references to race, religion, or gender.

Use an emoticon at the end of the comment.

Put the comment in all capital letters, indicating humor.

Remove any references to race, religion, or gender.

Refer only to a fictitious race or religion.

Single out a learner who has a good sense of humor.

Use an emoticon at the end of the comment.

Which of the following would be described as an open question type?

What did you do on your summer vacation?

Which action would reproduce the problem: adding or removing water?

An online student poses a question to the instructor that relates to the school’s procedures. The instructor should:

direct the student to the school’s student handbook.

direct the student to the course description.

direct the student to the school’s student handbook.

direct the student to a classmate.

direct the student to the course syllabus.

An advantage of using the closed question type over the open question type is that:

the closed question type will illicit a short response.

the open question type is more difficult to write.

the closed question type is more conducive to online environments.

the closed question type does not require perfect grammar.

the closed question type will illicit a short response.

A trainer needs to work with conflicting departments in a single classroom environment. Which of the following is the BEST way to engage the learners? (Select TWO).

Instructor-led feature/benefit discussions

An instructor has been assigned to design one synchronous online practical lab with the objective to prepare and discuss the capabilities of a new software product. In the past, the trainer has had difficulty managing the class with this group.Which of the following classroom management techniques would be MOST effective in this situation?

Use an outline of the objectives and engage students by name

Spend the entire class on a demonstration so that the students are fully engaged

Use an outline of the objectives and engage students by name

Ask the manager to monitor the course so that the students know they are being watched

Begin the class with a funny video

A number of new hires need to receive training on emerging technologies. An instructor has conducted a needs assessment and realizes that the learners all have varying degrees of experience.Which of the following is the BEST way for the instructor to begin the course?

Ask the learners to introduce themselves

Ask the learners if they have any questions

Ask the learners to introduce themselves

Tell a story to humor the learners

Review all of the learning objectives and start teaching the course

An instructor is teaching a virtual training course synchronously. During the class, a couple of learners have questions that are unrelated to the topic being discussed. Which of the following is the BEST way for the instructor to address the issue?

Use private chat to inform the learners that the question is unrelated

Tell the learners to email their questions

Ask one of the other learners to answer the question

An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requirement? (Select TWO).

Prepare a written report on student progress halfway through the course.

Conduct periodic evaluations of students throughout the course.

Present a copy of the pre-test results to the organization.

Prepare a written report on student progress halfway through the course.

Conduct periodic evaluations of students throughout the course.

Present the results of the final test to the organization.

Report the failures to the organization at the end of the course.

After completing a course, a trainer is reviewing the course evaluations. It is noted on several evaluations that although the trainer knew the material, the presentation was disorganized. Which of the following is the BEST option to improve the trainer’s presentation?

Present the material in front of a senior instructor

Consider reviewing the material again

Assess the validity of the evaluations based on the score of the students

Ensure that the trainer is knowledgeable in the subject material

While preparing for a class, an instructor discovers some missing information from the course materials. Which of the following would the instructor MOST likely do?

Use instructional design techniques to create the additional materials.

Inform the client that the requested information is outside the scope of the course.

Inform the course development team of what information is missing.

Use instructional design techniques to create the additional materials.

During the introduction inform the learners of the information that will not be covered.

An instructor uses learner information gathered at the beginning of the course within delivery. This is an example of:

summarizing the learners’ skills.

A student takes a phone call during a lecture. Which of the following would be the MOST discreet way of handling this disruption?

Ask the student to please take the call outside.

Stand close to the student while delivering the lecture.

Walk the student from the room.

Repeatedly tap the student on the arm to gain attention.

Ask the student to please take the call outside.

Which of the following would be the MOST likely response to a student arriving late to class?

Inform the student of the location in the materials and which objective the class is currently covering.

Make the student wait until the next break of class before allowing them entry into the room.

Let the student discuss with a neighboring classmate the current learning objective.

Make the late student stay after class to cover what was missed.

Midway through delivering a training course, the instructor notices many students struggling to maintain the instructor’s pace. Which of the following might the instructor do to slow down the pace of the course?

Reduce the amount of time for questions and elaborate on the topics.

Put the struggling students in a group to accomplish tasks.

Have side conversations with the struggling students to develop a plan.

Ask the class more open-ended questions to determine the retention level.

CompTIA TK0-201 Practice Test 13 - Free Online Exam Prep & Questions

A client needs content to be delivered in a shorter timeframe than the trainer had planned for.

Which of the following should the trainer do to ensure the class will meet the new time constraints?

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CompTIA TK0-201 Practice Test 13

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