Which of the following should an instructor consider when distributing motivational incentives?

The incentives should be considered by the learners as appropriate and necessary.

The incentives should be geared towards individuals and not the group as a whole.

The incentives should be used to gain the learners attention.

The incentives should be given out freely as encouragement to the learners.

The incentives should be considered by the learners as appropriate and necessary.

An instructor listens to a learner's question and repeats it back to them. This is an example of which of the following?

An active listening technique used in a classroom setting.

An activity that uses questions to lead learners to the application of knowledge.

An active listening technique used in a classroom setting.

An activity that encourages learners to ask and answer their own questions.

An activity that creates opportunities for learners to contribute to the discussion.

A learner shows up for class dressed inappropriately. Which of the following is the FIRST action the instructor should do?

Take the learner aside and inform the learner of the dress code policy.

Point out the violation of dress code in front of the other learners.

Remove the learner from class until they adhere to the dress code.

Give all the learners a break and address the situation with the point of contact

An instructor is instructing a class of thirty learners. One learner is constantly disrupting the class by talking in a loud voice. Which of the following actions should the instructor take FIRST?

Discreetly talk to the learner and explain proper classroom etiquette

Give the learner a disapproving look until the talking stops

Use humor in front of the class to keep the learner quiet

Tell the learner to leave the classroom

An instructor is teaching a week long class in a highly technical subject area specific to the contracting company. On the second day, three-fourths of the class is confused. Which of the following is the MOST effective plan for the third day?

Create a lab exercise to be performed in groups

Create a new presentation using graphics

Plan more time for questions on the third day

Spend time reviewing the concepts that seemed to cause confusion

An instructor has introduced a new module with a short lecture, discussion, and a demonstration of the procedure the learners are expected to perform. While moving around the room to observe, the instructor sees several groups making the same error. Which of the following is the BEST response?

Get the attention of the class to clarify everyone's understanding of the procedure.

Separately inform each group what they are doing wrong and how to correct it.

Continue observing the groups letting them discover the error and how to correct it.

Give hints to the groups making the error to help them correct it.

Get the attention of the class to clarify everyone's understanding of the procedure.

An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?

Ask the non-participating learner how they are doing and if they have any questions.

Re-assign the exercise as a group activity.

Alter the exercise for the non-participating learner to suit their learning style.

Offer a class-wide reward for the completion of the exercise.

A learner returns from break ten minutes late during a short lecture. Which of the following is the BEST response?

Have a time management discussion with the learner after the lecture.

Interrupt the lecture and acknowledge the learner's return.

Stop the lecture and quickly review with the learner.

Continue on with the class and discuss time management with the entire class.

During a break several learners are in the room joking about the facility and ask the instructor their opinion of the facilities. Which of the following describes how the instructor should respond?

Join the conversation and avoid negative comments about the facilities.

Remove the learners from the course for their unprofessional behavior.

Correct the learners for joking about the facilities and remind them about professional behavior.

Join the conversation and avoid negative comments about the facilities.

Join the conversation and joke about the facilities.

An instructor has been teaching for three hours on the first day of a three-day course. At the lunch break, the instructor reviews the preparedness of the learners and their responses to questions. The instructor notes that one learner does not demonstrate mastery of the concepts taught that morning. In this situation, which of the following should the instructor do?

Pair the learner with one of the more advanced learners who likes to share knowledge.

Give an advanced activity to the other learners and re-teach the morning activity to the learner who has not mastered the concepts.

Re-teach the concepts taught in the morning session to the class, but use different handouts.

Pair the learner with one of the more advanced learners who likes to share knowledge.

Continue to teach the course as outlined, and after class offer to help the learner who has not mastered the concepts.

An instructor asks a class if they understand the material being covered. Which of the following BEST describes the skill the instructor is demonstrating?

Determine the learners need for clarification and/or feedback.

Plan and use a variety of reinforcement techniques during training.

Determine the learners need for clarification and/or feedback.

Evaluate the effectiveness of the training to meet the learning objectives.

Compare learner achievement with learning objectives.

An instructor is lecturing on a manufacturing approach to ordering. The instructor is attempting to explain the concept that every order to purchase a finished product has an effect on the complete process from start to finish. Which of the following is an example of the effective use of props to demonstrate this principle?

Lining up dominoes to indicate each new step in the process and then knocking them over.

Drawing pictures on a white board or a flip chart to indicate each new step in the process.

Using an automated slide presentation with each slide representing a step in the process.

Lining up dominoes to indicate each new step in the process and then knocking them over.

Handing each learner a different object as each step is introduced and then having them talk about their objects.

During a lecture on a complex technical topic, learners do not understand what is being presented.Which of the following is the BEST course of action for the instructor to take?

Present a video clip of the topic in question

Give the learners a break then re-teach me topic

Administer a short quiz to see where the confusion is

Present a video clip of the topic in question

Ask general questions to check understanding

An instructor notices that several learners in a virtual classroom have not been actively participating.The learners are still connected to the session. Which of the following would be the FIRST action to re-engage the learners in the class?

Survey the class with a question and require a response.

Send them a private message to make sure they understand the material

Survey the class with a question and require a response.

Use more visual demonstrations to get the learners interested.

Send the class a public message that everyone needs to participate.

Which of the following is the BEST method for assessing a learner's comprehension of a lab exercise?

Open-ended questions with a scenario

When a learner responds incorrectly to a question during class, an instructor should give some acknowledgement for the answer. Which of the following is the BEST reason for this action?

It enforces active participation and creates teachable moments

Use the incorrect answer to move the class to a different topic

It enforces active participation and creates teachable moments

Wrong answers should be pointed out and corrected quickly to prevent misconceptions

It ensures participation is limited to the correct answers

If a class has some slow learners and some fast learners, which of the following is the correct pace in which to present material to the class?

To the pace of the average learner

To the pace of the slowest learner

To the pace of the average learner

To the pace of the course suggestions

To the pace of the fastest learner

A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?

Verbally confirm the learner understands and provide another explanation

Provide the same answer and ask if the learner understands

Wait for a couple minutes to determine if the learner comprehends the answer

Which of the following BEST describes a situation in which it would be acceptable for an instructor to use appropriate colloquialisms, technical terms and acronyms in a classroom setting?

When facilitating a subject related to a profession in which the learners are highly familiar with the terms

When the instructor has polled the participants and all agree that they should be used

When the course ware specifies that technical jargon can be used

If the instructor had received permission from management

When facilitating a subject related to a profession in which the learners are highly familiar with the terms

A training class has been rescheduled for one hour earlier than originally planned. Ten of the fifteen participants arrived at the adjusted start time. The remaining learners will likely not arrive until the original start time. Which of the following would be the BEST action for the instructor to take in this instance?

Inform the client of the discrepancy and begin the course on time.

Explain to the ten participants present that this was not an error on instructor's part, suggest that they speak with the scheduler to voice their concerns.

Conduct individual interviews at the end of the session to provide insight on whether this type of mistake happens frequently.

Inform the client of the discrepancy and begin the course on time.

Suggest to the client that the class be cancelled and rescheduled for another time.

At the end of a class all of the learners have passed the written exam; however, the majority of the learners are still not able to perform the specified task property. Which of the following statements BEST describes the instructor's performance?

The instructor failed to monitor learner progress during training

The instructor compared learning achievements to learning objectives

The instructor failed to monitor learner progress during training

The instructor failed to properly motivate the class.

The instructor used too many delivery methods during training

Which of the following is the BEST question to use when an instructor wants to engage an entire group of learners in a discussion?

Individually directed questions

An instructor often receives feedback that learners do not feel involved during the course. To improve the presentation, the instructor has decided to incorporate additional opportunities for learners to become involved in the course. Which of the following is the MOST effective change for the instructor to implement?

Ask effective, clear, logically sequenced open-ended questions; this will increase learner involvement.

Ask closed-ended questions that will likely provide an opportunity for more in the group to get involved.

Ask rhetorical questions to involve the entire group by getting them to think deeply, this practice can add emphasis to what is being discussed.

Ask effective, clear, logically sequenced open-ended questions; this will increase learner involvement.

Ask questions and allow learners to call out the answer without calling on anyone specific to ensure all are involved.

An instructor decides to divide their class into groups. In order to motivate the learners in the groups the instructor designs the groups and the activity such that thE. (Select TWO).

Learners have more autonomy over the direction of the activity.

Activity is relevant to the learners job function as it relates to the material.

Learners need to complete a small part of a larger project without seeing the final outcome.

Learners are paired with the members they feel most comfortable with.

Learners have more autonomy over the direction of the activity.

Activity is relevant to the learners job function as it relates to the material.

Skill level is below that of the class, making the activity easy to complete and building the learners esteem.

An instructor has been assigned to work with a learner in a one-to-one setting to improve the learner's understanding of a particular subject. When they meet, the learner seems uninterested and unmotivated by the subject. Which of the following would be the BEST way for the instructor to motivate the learner?

The instructor should assign additional research to the learner; this will increase the learner's familiarity and interest in the subject.

The instructor should include more handouts, charts and graphs in the instruction period; this will keep the learner on task.

The instructor should remind the learner of the benefits of one-to-one instruction and that they need to apply themselves more during the instruction periods.

The instructor should assign additional research to the learner; this will increase the learner's familiarity and interest in the subject.

The instructor should strive to find out what interests the learner and incorporate these things into each instruction period.

After class introductions the instructor defines objectives and the expected timeline. Some learners have a different expectation of the class. Which of the following is the BEST response?

Reconcile any discrepancies between the objectives and the expectations.

Contact the course designer and ask to send new objectives that meet learner's expectations.

Provide resources for learners to go beyond the class objectives.

Ask the learners to design the objectives for the course.

Reconcile any discrepancies between the objectives and the expectations.

An instructor will deliver a course where the material has been recently revised but poorly written.Which of the following is the BEST approach in ensuring that the objectives of the course are obtained by the learners?

Teach from the revised material and give additional information to complement the material based on instructor's expertise.

Deliver the revised courseware and explain to the learners that other material is available upon request.

Instruct the learners using the revised course material and solicit feedback from the learners about the material.

Inform the learners that the revised material is a good reference but teach from the previous edition of the course.

An instructor is preparing to teach in a virtual classroom with twenty-five learners. Ten of the learners, all from the same location, report that they cannot login to the virtual classroom. Which of the following is the MOST likely cause?

Firewall issues at the learners' location.

Anti-virus software is blocking the virtual classroom connection.

The learner’s computers cannot handle the virtual classroom.

Firewall issues at the instructor's location.

Firewall issues at the learners' location.

Which of the following BEST describes the advantages of open-ended questions?

It creates opportunities for learners to contribute to the discussion and apply course content.

It keeps all of the learners engaged and prepared to answer a question.

It is less likely that the learners will answer them incorrectly.

It enables a less knowledgeable instructor to question a class.

An instructor realizes that a learner is confused about the information based upon a question the learner asks. Which of the following should the instructor do to address this issue?

The instructor should rephrase the question asked by the learner and clarify their confusion.

The instructor should stop instruction and have a review of all of the information covered.

The instructor should immediately provide clarification so as to not impede the progress of the rest of the group.

The instructor should refer the learner to additional study materials that they can review for clarification after the class.

An instructor is explaining a topic and realizes that the learners seem confused. Which of the following approaches would BEST clarify the topic?

Repeat the explanation of the topic.

Use humor to explain the topic.

For this question, decide whether the action makes it likely or unlikely that a trainer will achieve the goal. Select the BEST statement that explains why the action is likely or unlikely to accomplish the goal.GOAL: To manage time available for the course.ACTION: At the beginning of the course, the trainer hands out several supplemental labs for homework that the trainer has created especially for this material.

Likely, because the trainer expects the learners to complete them outside class time.

Likely, because the learners can decide which labs they can do independently.

Unlikely, because the instructional designer has calculated the appropriate time for the course.

Unlikely, because adding supplemental material will disrupt the flow of the class.

An instructor arrives at a remote classroom site about an hour before class begins only to find the wrong student material (e.g. books) has been shipped. Which of the following is the BEST course of action for the instructor to take?

Contact the publisher/vendor to receive permission to reproduce the first day's materials.

Cancel the class as the right material has not arrived.

Contact the site administrator about dismissing the class for the day and compress the material into the remaining days.

Use past material from another course for the first day and catch up during subsequent days.

The members of a corporate training department have been asked to conduct an overall organizational training assessment. Which of the following BEST defines the training needs of the organization?

Individual skill gaps noted in performance appraisals

Common mistakes people make when doing their jobs

Number of employees in the company and how many days are allocated to train the company

Reasons for high turnover, high absenteeism, or low performance

A client has asked an instructor to modify information for a course to give the learners the knowledge needed for their company's proprietary system. The instructor discovers that the material cannot be modified due to copyright regulations.Which of the following is the BEST course of action for the instructor?

Advise the client of the copyright regulations and offer to use different material.

Modify the material anyway for the client and do not tell them about the regulations.

Call the developer to see what the charge would be to change the material.

Advise the client of the copyright regulations and offer to use different material.

Tell the client class cannot be conducted because of the copyright regulations.

An instructor is preparing to deliver a hands-on lab course. The client provides material and asks the instructor to develop a method to determine the skill increase from the course. Which of the following should the instructor prepare?

A pre-class and post-class assessment

A verbal quiz to be given at the end of each course topic

A comprehensive lab that incorporates all of the skills taught in the course

A written exam to be given at the completion of the course

An instructor is conducting a course comprised of learners from an international audience. The instructor asks questions of the learners and notices that several of the learners do not participate even though they understand the material.Which of the following actions would be BEST for the instructor to take?

Implement additional validation methods that address the multiple cultures represented in the classroom,

Remind the learners that this training is for their benefit and non-participation will only hinder their learning.

Implement additional validation methods that address the multiple cultures represented in the classroom,

Select non-participating learners to answer questions where they are likely to understand the material.

Inform the class that the course is intended to be instructed in a particular manner and they need to participate.

Which of the following is the BEST example of a probing question?

"Can you elaborate on how you would accomplish this task"?"

"Which partner would be best suited for this task?"

"Would you be comfortable explaining this procedure to another learner?"

"Which plan did you use to accomplish this task?"

"Can you elaborate on how you would accomplish this task"?"

CompTIA TK0-201 Practice Test 3 - Free Online Exam Prep & Questions

Which of the following is the MOST effective action for improving participation during a questioning session?

Call on individuals by name to engage them.

Have each learner take turns asking and answering a question.

Ask for raised hands if they know the correct answer.

Move closer to the participants in order to actively engage them.

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CompTIA TK0-201 Practice Test 3

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