An instructor has just answered a question from a learner. Which of the following is the NEXT action the instructor should take?

Seek feedback from the learner to show they understand.

Ask other learners to provide an example to further clarify the material

Seek feedback from the learner to show they understand.

Restate the material with further examples and diagrams.

Proceed on to the next section of material.

With a class of visual learners, which of the following methods is BEST to keep the learners involved?(Select TWO).

Distribute written directions or write them on the board.

Use flow charts and diagrams for note taking.

Have the learners memorize the directions.

Have test questions or directions read aloud.

Distribute written directions or write them on the board.

Use flow charts and diagrams for note taking.

Teach by lecture and break the learners into study groups.

A learner asks the instructor a question that was covered before the lunch break. Which of the following would the BEST response be from the instructor?

Redirect the question to the class, and allow other learners to answer.

Answer the question in short form, citing where it was covered previously.

Redirect the question to the class, and allow other learners to answer.

Provide a more in-depth answer to the question so that the rest of the learners gain more from the discussion.

Ask the learner to remain after class to review the material that was already covered.

A presentation heavy with procedural details was just completed. The subsequent demonstration exercise is not flowing well. Which of the following will be the MOST productive assistance the instructor can provide?

Hand out copies of the procedure from the slide presentation.

Review the presentation in more detail.

Hand out copies of the procedure from the slide presentation.

Ask probing questions to trigger the learner's memory of the procedure.

Quickly lead the learners in a question and answer session.

In order to understand and answer a learner's question, an effective active listening technique would be to: (Select TWO).

Repeat the question back to the learner.

Ask the learner if the question was answered.

Refer the question to another learner.

Repeat the question back to the learner.

Ask the learner if the question was answered.

Answer the question immediately.

Quiz the learner on the material.

During a tedious technical exercise the instructor notes that the learners are nervous and apprehensive about starting. Which of the following should the instructor do?

Reassure everyone that they will perform well and monitor their progress on a more personal basis.

Give the learners extra time to complete the exercise.

Present the lecture portion again to reinforce the exercise and then follow up with a question and answer session.

Tell a humorous story to make the learners feel more comfortable during the exercise.

During the training session introduction, half of the participants indicate that they are interested in learning about topics that are not part of the course objectives. The BEST approach for the instructor is to:

Communicate clearly what the course will and will not address.

Meet with each participant at break time and after class to address individual needs.

Make a list of all the participants' suggestions for the course.

Communicate clearly what the course will and will not address.

Change the course content to meet the participants' expressed needs.

Which of the following are the FIRST ways to open a training session? (Select TWO).

Provide instructor introductions.

Identify the course and state the objectives of the course.

Provide instructor introductions.

Start right into the lesson with no introduction.

Hand out supplemental course materials.

Identify the course and state the objectives of the course.

Explain the logistics of the course.

The MOST important key to setting motivational goals for the classroom is to set the goal:

So it is reasonably achievable by everybody.

So it is just out of reach of all the learners.

So it is reasonably achievable by everybody.

Low enough that everyone succeeds.

So only the best can achieve it.

An instructor is preparing to deliver a course in leadership effectiveness. One of the exercises causes a concern. The instructor has conducted this type of exercise before and it generally has poor results.The BEST option for the instructor is to:

Meet with the development team to provide feedback on past experiences,

Schedule a brief meeting with the development team to understand the purpose of the exercise.

Meet with the development team to provide feedback on past experiences,

Conduct the class and skip the exercise entirely.

Modify the exercise to one the instructor likes better.

An internal instructor is completing a review of the first draft of a new sales course. The instructor notices that participants will be asked to implement new job responsibilities as part of the course.The instructor also knows that this change has not been announced, and is not aware of any plans for the announcement. Which of the following is the BEST course of action for the instructor to take?

Ask the sponsors of the program to release an employee communication plan regarding the changes

Develop a plan for how to overcome the likely resistance in the classroom.

Talk to a few employees who will be attending the session to get their take on the changes.

Continue to prepare for the course as planned.

An instructor is teaching a one week web design class. On the first, day many of the learners asks the instructor questions pertaining to the material that the instructor is not familiar with. The instructor tells them the answers will be provided the next day. The second day of the class the learners bring up more questions about the material and ask about yesterday's questions. The instructor does not have the answers and the learners lose confidence in the instructor's expertise in the subject. Which of the following BEST describes what the instructor could have done to better control this situation?

Go over the material several days prior to the class to be more prepared

Assign each of the learners a question and have them find the correct answer

Ask if any of the learners in the class if they knew the answers to the questions

Instruct the learners to hold all questions until all the material is covered

The MOST effective way for an instructor to demonstrate active listening is to:

StatE. "So what I hear you asking is. . . "

Repeat the learner's question verbatim.

Display open body language to indicate interest.

StatE. "So what I hear you asking is. . . "

Establish eye contact with the learner.

A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

Ask the learner to repeat the question

Ask the learner to see the instructor during a break

Answer the question as the instructor understood it

Ask another learner if they understood the question

Ask the learner to repeat the question

A few learners are eager to volunteer when questions are asked of the group; however, these learners consistently provide incorrect answers. Which of the following would be the BEST action for the instructor to follow in this situation?

Review basic concepts with entire group

Avoid calling on those learners

An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?

Go to a private chat and explain to the instructor what they are doing wrong

Let the instructor keep on going because the training has to get done

Have the instructor explain the colloquialisms to the learner and go on

Have the instructor tell the learners to take a break and correct the instructor

Go to a private chat and explain to the instructor what they are doing wrong

An instructor is previewing the class materials for a course. The instructor notices that a method to monitor learner progress is not included with the course materials. Which of the following should the instructor do NEXT?

Develop appropriate questions to be included during the course to monitor the progress of all learners.

Administer a survey following the course to gauge learner understanding.

Encourage learners to enroll in a subsequent class to reinforce all of the material covered.

Immediately consult the client to determine why a method to monitor learner progress was not included.

Develop appropriate questions to be included during the course to monitor the progress of all learners.

Which of the following is the BEST indicator that a learner is disinterested?

Reading other material while a lecture is being given

Yawning during learner lab exercise

Reading other material while a lecture is being given

Poor posture throughout the class

No eye contact during group discussions

When providing instruction to a culturally diverse group it is important to: (Select TWO)

Remain open to ideas that may differ from the instructor's ideas.

Value diversity, accept learners as they are.

Remain open to ideas that may differ from the instructor's ideas.

Limit learner dialogue during the course so that the learners do not get confused

Strive to influence the group to adopt a neutral viewpoint.

Value diversity, accept learners as they are.

Break up the learners into cultural groups.

While teaching a class two learners are constantly having difficulties with the material, and ask the instructor questions after every lecture. They are always the last two to finish any exercises. Many of the learners start noticing how frustrated the instructor is getting with the two learners, and comment on how the instructor's gestures are negative towards the two learners. Which of the following describes the correct non-verbal communication that the instructor should have in this situation?

Keep eye contact with the learners and spend time with them after class.

Do not respond to the two learners and continue with the class.

Smile and call on the two learners very frequently.

Keep eye contact with the learners and spend time with them after class.

Speak louder to the two learners when explaining.

The instructor is teaching a class in a very large room and is utilizing a projector to show the class the equipment being taught. Several of the learners seated in the back report they are not able to see the presentation. Which of the following is the BEST solution to the problem?

Print out hand-outs of the slides for the learners.

Ask the learners to rotate chairs once they see the presentation.

Move to a smaller room so that all learners can be close to the presentation.

Tell the learners that the presentation will be available after class.

Print out hand-outs of the slides for the learners.

An instructor arrives for a lab class with twelve laptops. The contact takes the instructor into a conference room that contains one large table and twelve chairs. There are no visible outlets in the room. Which of the following should the instructor do?

Request assistance to locate outlets or for an extension cord to be run into the room.

Instruct the learners at the beginning of the class that laptops will not be used in the course.

Run the class on battery power using the laptops as minimally as possible.

Select a different room that accommodates twelve learners and has visible outlets.

An instructor arrives at the classroom and discovers that the power is out in the building. There are plenty of windows to provide light to the classroom. Class starts in a few minutes. Which of the following is the FIRST action the instructor should take?

Use a flip chart and white board to communicate material.

Print out the slide presentation and give to them as a handout.

Read the day's topics to the learners and have the learners follow along in their books.

Dismiss class until the power goes back on.

Use a flip chart and white board to communicate material.

An instructor is delivering a live distance learning class and is informed that some of the learner's computers do not have sound cards. Which of the following should the instructor do in the future to ensure that the learners will have the ability to hear all lectures?

Make the class technology requirements available for the learners before the class.

Buy inexpensive sound cards and headphones and ship them to the learners' locations before the class starts.

Pre-write the speaking portion of the presentation. Use the chat function in the virtual classroom, copying and pasting in relevant sections as they are demonstrated on-screen.

Pre-record the speaking portions of the presentation and make them downloadable from the virtual classroom.

An instructor noticed that several participants would look away when questions were being asked while other individuals would continue to answer. Which of the following could the instructor do to involve all participants?

Assign small groups and give each a task.

Stop the class and ask if there were any problems with the instruction of the class.

Pull individuals aside to identify reasons for lack of participation.

Inform the class that everyone needs to participate to pass the class.

Assign small groups and give each a task.

Which of the following is the MOST important issue to consider when identifying the target audience for a training program?

Potential gains in participant productivity

The knowledge and skill of the participants

The type of incentive to provide for completing the training

An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?

Contact facilities management to try to find a prompt interim solution.

Stay on task and use humor to distract.

Cancel class for the remainder of the day and start fresh the next morning.

Tell the learners they have to endure the heat and the problem will be addressed later.

When a learner leans back and crosses their arms in response to a direct question, this MOST likely indicates they:

Are uncomfortable with their knowledge of the correct answer

Know the answer but do not want to share it with the rest of the class

Are indifferent to the question and want to be disruptive to the class

Are uncomfortable with their knowledge of the correct answer

Are interested, invested but considering their response carefully

An instructor perceives that a learner is continually flirting with the instructor during class.Which of the following should the instructor do to reduce the distraction level caused by the learner?

Avoid eye contact and continue with the class. Report the behavior to the learner's manager.

Remove the learner immediately from the class. Report the behavior to the learner's manager.

Avoid eye contact and continue with the class. Report the behavior to the learner's manager.

Move the learner to a more distant location from the instructor. Report the behavior to the learner's manager.

Discuss the behavior with the learner at a break. Report the behavior to the learner's manager.

A client requests a half-day course on a software application from an instructor. The instructor has laptops available for rent, but the client is not interested in paying the cost. Which of the following is the BEST method to handle this situation?

Bring one laptop and a projector to display presentations and demonstrations.

Instruct the client that the course can only be run with the laptop rental fee.

Bring one laptop and a projector to display presentations and demonstrations.

Increase the price of the class and say the laptop usage is free.

Explain the best return on investment (ROI) will be realized by hands-on training.

An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?

Technical terminology and acronyms

Proper syntax and use of grammar

Voice inflection and rate of speech

On the first day an instructor administers a pre-test. The results of the test are mixed; some learners scored high and some scored low. Which of the following is an effective use of these results?

Modify the delivery to match the abilities of the learners.

Use the results as a baseline to measure learning.

Remove the over-qualified learners from the class.

Remove the under-qualified learners from the class.

An instructor is almost finished completing a course and has a very dissatisfied learner. Which of the following would be the BEST course of action to help the learner?

Ask the learner if they had an issue with the course.

Ask other learners if they had issues with the course.

Offer the learner a refund on the course,

Ask the learner if they had an issue with the course.

Invite the learner back to retake the course.

The BEST method of recording attendance is to:

Call out a roster for confirmation.

Compile a roster from end of class surveys.

Pass a roster around during introductions.

Call out a roster for confirmation.

Have learners sign the roster as they enter the class.

Which of the following is the main advantage of using a multiple choice questionnaire when conducting training needs analysis?

Yields data that is easily summarized and reported

Exposes the cause of performance problems

Allows the data to be anonymous

Yields data that is easily summarized and reported

CompTIA TK0-201 Practice Test 5 - Free Online Exam Prep & Questions

An instructor wants to evaluate the classes' knowledge after they completed the course. Which of the following should be the instructor's FIRST choice for this process?

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CompTIA TK0-201 Practice Test 5

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CompTIA TK0-201 Practice Tests

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