A trainer has just delivered a large lecture. Although most of the learners seem satisfied, it is obvious from facial expressions that some did not fully grasp the material. Which of the following would be the BEST action for the trainer to take?

Diagram the lecture material on the board.

Directly ask those who are confused which parts did not make sense.

Ask an overhead direct question of the entire class.

Ask closed questions of the confused learners.

The MOST effective way for a trainer to build rapport with a training audience is to:

weave into the discussion something personal about each participant.

meet the participants after work at their favorite restaurant.

weave into the discussion something personal about each participant.

dress in very casual attire so the class feels comfortable with the trainer.

spend break time swapping jokes with the participants.

At the start of the second day of a two-day class, the BEST way to begin the session is to:

ask participants to share a learning concept from the previous day.

ask participants what they did the previous evening.

move right into day two material since there is still a good deal to cover.

ask participants to share a learning concept from the previous day.

summarize the key points for today’s presentation.

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

provide each participant with a laminated job aid which outlines all the steps of the model.

send each participant an email quiz on the steps of the model two weeks after class.

provide each participant with a laminated job aid which outlines all the steps of the model.

ask that the participants call the instructor within one week to inform the instructor how they are using the model.

ask that each participant’s manager discusses the class content with their employee.

A trainer needs to explain to a group of learners the need for pre-course and post-course assessments. Which of the following represents the BEST explanation?

A tool to measure participant’s knowledge level before a training session compared to after a training session has been completed

A tool that measures the engagement level of individual participants in the class and is sent to management for documentation

A tool that determines if the course should continue to be offered to a particular group based on the before and after results

A trainer begins every new class with a short humorous anecdote and introductions, and then immediately begins teaching the material. Which of the following should be added to the beginning of the course to set a more effective tone for the course?

An explanation of the learning objectives for the class

A discussion of the manager’s reasons for providing the course

An explanation of the learning objectives for the class

An opportunity for students to ask questions about the course content

A trainer is contracted to deliver a course. The client requires strict adherence to the course material as written. The trainer finds multiple areas of information to be missing. Which of the following should the trainer do? (Select TWO).

Discuss the missing material with the client

Teach the material as-is per the contract

Discuss the missing material with the client

Teach the material as-is per the contract

Add additional material into the class as needed

Create an end-of-class handout with additional information

Purchase additional content from another vendor

A slide presentation is heavy in details for a hands-on, mechanical setup for the launch of a new product. The MOST effective support resource is:

hard copies of the slide presentation.

instructions posted on a flip chart.

links to the distributor’s website.

hard copies of the slide presentation.

Learners with mechanical mastery are learning a new technology. Which of the following is the MOST effective method?

Instructor supervised lab while learners have work benches and stools to use if desired.

Hard copy notes from the auditorium presentation showing state-of-the-art technology in use.

Instructor supervised lab while learners have work benches and stools to use if desired.

Detailed instructions of navigating the source website for future resources.

Verbal and visual lecture while learners have comfortable desks for note taking.

Before instructing a class, the instructor receives information on the students’ experience levels and realizes there are several experienced students along with several beginner students. Which of the following would be the BEST way to arrange student seating?

Mix in the more experienced students with the less experienced students

Keep the more experienced students together

Disregard the experience level and arrange students alphabetically

Make sure the less experienced students are in the back of the classroom

During the morning session of a class, a student’s cell phone rang repeatedly causing multiple interruptions.Which of the following should the trainer do FIRST to address the issue?

Talk to the student and ask them to turn the ringer off.

Tell the student not to return after lunch due to their interruptions.

Report the student to the client for disciplinary actions.

Take the student’s phone and return it after the class.

Which of the following will help eliminate distractions caused by the presenter?

Removing all coins and keys from pockets

Providing name cards on the tables before class begins

Removing the coffee pot and tea pot from the room before the class begins

Removing all coins and keys from pockets

Creating all flip chart pages ahead of time

CompTIA TK0-201 Practice Test 16 - Free Online Exam Prep & Questions

A trainer arrives at a site only to find that the client has received an older version of the material to be covered. The older version had tremendous errors and does not map to the new edition which the trainer has brought along. There is insufficient time to replace the material. Which of the following represents the BEST course of action for the trainer to take?

Become a Premium Member for full access

Unlock Premium Member

CompTIA TK0-201 Practice Test 16

Question

CompTIA TK0-201 Practice Tests

Practice Tests