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CompTIA 220-1102 Practice Test - Questions Answers, Page 53

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Question 521

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A remote user's smartphone is performing very slowly. The user notices that the performance improves slightly after rebooting but then reverts back to performing slowly. The user also notices that the phone does not get any faster after connecting to the company's corporate guest network. A technician sees that the phone has a large number of applications installed on it. Which of the following is the most likely cause of the issue?

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Question 522

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A technician is creating a location on a Windows workstation for a customer to store meeting minutes. Which of the following commands should the technician use?

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Question 523

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A remote user contacts the help desk about an email that appears to be distorted. The technician is unsure what the user means and needs to view the email to assist with troubleshooting. Which of the following should the technician use to assist the user?

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Question 524

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A user reports a hardware issue to the help desk. Which of the following should the help desk technician do first when responding to the user?

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Question 525

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A technician needs to reimage a desktop in an area without network access. Which of the following should the technician use? (Select two).

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Question 526

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A user is trying to use proprietary software, but it crashes intermittently. The user notices that the desktop is displaying a 'low memory' warning message. Upon restarting the desktop, the issue persists. Which of the following should a technician do next to troubleshoot the issue?

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Question 527

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A technician has identified malicious traffic originating from a user's computer. Which of the following is the best way to identify the source of the attack?

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Question 528

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A management team at a small office wants to block access to inappropriate websites and create a log of these access attempts. Which of the following is a way to meet these requirements?

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Question 529

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Which of the following is the best way to limit the loss of confidential data if an employee's company smartphone is lost or stolen?

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Question 530

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Which of the following are mobile operating systems used on smartphones? (Select two).

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