CompTIA 220-1102 Practice Test - Questions Answers, Page 60

Group Policy is a feature in Windows that allows network administrators to manage and configure operating system, application settings, and user settings in an Active Directory environment. It can enforce password policies across the network, including password length requirements, making it the best tool for ensuring compliance with security policies.

In a Small Office/Home Office (SOHO) setup, the technician is most likely to configure mapped drives on a new PC. Mapped drives allow for easy access to shared resources such as files and printers on the network. This setup facilitates file sharing and collaboration within a small network, making it an essential configuration for SOHO environments.

To mitigate brute-force attacks, implementing a failed log-in lockout feature is effective. This security measure temporarily disables user accounts after a specified number of unsuccessful login attempts, preventing attackers from continuously trying different password combinations to gain unauthorized access.

After successfully mitigating a malicious event caused by an infected email, the final step before considering the event closed is to complete an incident report. This document should detail the nature of the incident, the steps taken to resolve it, and any lessons learned to improve future responses to similar threats.

A rollback plan describes the process of reverting a system to its previous state after a failed upgrade or change. This ensures system stability and functionality by restoring known good configurations and is a crucial part of change management to minimize disruptions in case of unsuccessful updates.

When encountering a warning about antivirus protection malfunctioning, the first step should be to isolate the computer from the network to prevent potential spread of malware. Updating the endpoint protection software is also crucial to ensure the latest virus definitions and security features are in place to effectively identify and remove the threat.

If a technician is unable to run an OS installation file and receives a message indicating no software is installed to handle the file, the next step is to mount the ISO file. Mounting the ISO will create a virtual drive from which the installation can be run, mimicking the behavior of a physical installation media.

To troubleshoot a user's computer remotely while the user is connected, the best option is Microsoft Remote Assistance (MSRA). MSRA allows the technician to view and control the user's screen with their permission, facilitating an effective troubleshooting session without disconnecting the user.

For updating software on several hundred Mac laptops, the best method is Mobile Device Management (MDM). MDM solutions allow administrators to remotely manage and update software across multiple devices efficiently, making it an ideal choice for handling software updates on a large scale.