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ServiceNow CSA Practice Test - Questions Answers, Page 28

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When adding a related list to a form, you choose the related list from the list callector, What is an example of a related list you might see on the list collector? Choose 3 answers:

A.
Release Phase==Parent
A.
Release Phase==Parent
Answers
B.
Catalog Task->Parent
B.
Catalog Task->Parent
Answers
C.
HR Case-=Parent
C.
HR Case-=Parent
Answers
D.
Problem==Parent
D.
Problem==Parent
Answers
E.
Outage->Task number
E.
Outage->Task number
Answers
Suggested answer: B, C, E

Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.

A.
Wait for Condition
A.
Wait for Condition
Answers
B.
Ask for Approval
B.
Ask for Approval
Answers
C.
Create Record
C.
Create Record
Answers
D.
Wait for Match
D.
Wait for Match
Answers
E.
Look for Update
E.
Look for Update
Answers
F.
Look Up Record
F.
Look Up Record
Answers
Suggested answer: B, C, D, F

A form displays information about one record at the top, for example a User, Additional records, which are associated with that User, are displayed on tabs at the bottom of the form. What are those tabs called?

A.
Additional Info
A.
Additional Info
Answers
B.
More Info
B.
More Info
Answers
C.
Related Links
C.
Related Links
Answers
D.
Related Lists
D.
Related Lists
Answers
Suggested answer: D

What feature allows, you to limit who is able to contribute or read knowledge within a knowledge base?

A.
Categories
A.
Categories
Answers
B.
Roles
B.
Roles
Answers
C.
User Criteria
C.
User Criteria
Answers
D.
Groups
D.
Groups
Answers
Suggested answer: C

What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?

Choose 4 answers

A.
Submit KB Errata
A.
Submit KB Errata
Answers
B.
Add Comments
B.
Add Comments
Answers
C.
CC Click frowning icon
C.
CC Click frowning icon
Answers
D.
Tag as Helpful
D.
Tag as Helpful
Answers
E.
Flag Article
E.
Flag Article
Answers
F.
Rate with Stars
F.
Rate with Stars
Answers
Suggested answer: B, D, E, F

What section on the notes tab, shows the history of the work documented on the record?

A.
Journal
A.
Journal
Answers
B.
Activity
B.
Activity
Answers
C.
Diary
C.
Diary
Answers
D.
Audit Log
D.
Audit Log
Answers
E.
Timeline
E.
Timeline
Answers
Suggested answer: B

Explanation:


In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

A.
Field Icon
A.
Field Icon
Answers
B.
Field Value
B.
Field Value
Answers
C.
Data Pill
C.
Data Pill
Answers
D.
Data Element
D.
Data Element
Answers
E.
Data Trigger
E.
Data Trigger
Answers
Suggested answer: C

On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?

A.
Self Service Module
A.
Self Service Module
Answers
B.
Application Navigator
B.
Application Navigator
Answers
C.
Service Desk Homepage
C.
Service Desk Homepage
Answers
D.
Favorites
D.
Favorites
Answers
Suggested answer: B

For your implementation, the following tables. are extended fram each ofher:

* Incident table is extended from Task table.

* Super Incident table is extended from Incident table,

In this situation, which table(s) are Parent, Child and Base tables?

Choose 5 answers

A.
Incident table isa Base table
A.
Incident table isa Base table
Answers
B.
Incident table is. a Parent table
B.
Incident table is. a Parent table
Answers
C.
Incident table is a Child table
C.
Incident table is a Child table
Answers
D.
Super Incident table is a Child table
D.
Super Incident table is a Child table
Answers
E.
Super Incident table isa Parent table
E.
Super Incident table isa Parent table
Answers
F.
Super Incident table is a Base table
F.
Super Incident table is a Base table
Answers
G.
Task table is a Base table
G.
Task table is a Base table
Answers
H.
Task table is a Parent table
H.
Task table is a Parent table
Answers
I.
Task table is a Child table
I.
Task table is a Child table
Answers
Suggested answer: B, C, D, G, H

When you seta policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?

A.
Client
A.
Client
Answers
B.
Server
B.
Server
Answers
C.
Browser
C.
Browser
Answers
D.
Network
D.
Network
Answers
Suggested answer: B
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