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ServiceNow CSA Practice Test - Questions Answers, Page 26

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What types of entities can receive task assignments, in ServiceNow?

Choose 2 answers

A.
Groups
A.
Groups
Answers
B.
Users
B.
Users
Answers
C.
Departments
C.
Departments
Answers
D.
Teams.
D.
Teams.
Answers
Suggested answer: A, B

What are examples of UI Actions relating to forms?

Choose 3 answers

A.
Form Context Menu
A.
Form Context Menu
Answers
B.
Form View
B.
Form View
Answers
C.
Form Buttons
C.
Form Buttons
Answers
D.
Form Links.
D.
Form Links.
Answers
E.
Form Columns
E.
Form Columns
Answers
Suggested answer: A, C, D

Which is the most efficient way to move large amounts of data between instances?

A.
Export to Data Package
A.
Export to Data Package
Answers
B.
Export to XML
B.
Export to XML
Answers
C.
Update Sets
C.
Update Sets
Answers
D.
Export to Zip
D.
Export to Zip
Answers
Suggested answer: B

When a custom table is created, which access control rules are automatically created?

Choose 4 answers

A.
delete
A.
delete
Answers
B.
create
B.
create
Answers
C.
execute
C.
execute
Answers
D.
read
D.
read
Answers
E.
update
E.
update
Answers
F.
write
F.
write
Answers
Suggested answer: A, B, D, F

What does Natural Language Query allow you to do on a list?

A.
Automatically select a filter, based on keywords
A.
Automatically select a filter, based on keywords
Answers
B.
Filter list by typing in a phrase
B.
Filter list by typing in a phrase
Answers
C.
Predict the filter desired by the user
C.
Predict the filter desired by the user
Answers
D.
Speak to the condition builder
D.
Speak to the condition builder
Answers
E.
Set list filter, using audible commands
E.
Set list filter, using audible commands
Answers
Suggested answer: A

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

A.
Can Read
A.
Can Read
Answers
B.
Can Write
B.
Can Write
Answers
C.
Can Contribute
C.
Can Contribute
Answers
D.
Can Author
D.
Can Author
Answers
E.
Cannot Author
E.
Cannot Author
Answers
Suggested answer: C

When would you use the following steps?

1, Homepage Admin > Pages

A.
Right click on Homepage record
A.
Right click on Homepage record
Answers
B.
Select Unioad Portal Page
B.
Select Unioad Portal Page
Answers
C.
To publish a Homepage to the Portal
C.
To publish a Homepage to the Portal
Answers
D.
To retire a Homepage
D.
To retire a Homepage
Answers
E.
To delete a Homepage
E.
To delete a Homepage
Answers
F.
o To add a Homepage to an update set
F.
o To add a Homepage to an update set
Answers
Suggested answer: D

What is the platform name for the Group table?

A.
SyS_USer_group
A.
SyS_USer_group
Answers
B.
Sys_group
B.
Sys_group
Answers
C.
group
C.
group
Answers
D.
sys_groups
D.
sys_groups
Answers
Suggested answer: A

When selecting the Target table for an import, which tables can you select?

Choose 3 answers

A.
Tables within the global scope
A.
Tables within the global scope
Answers
B.
Tables within the existing application scope
B.
Tables within the existing application scope
Answers
C.
Tables outside of ServiceNow
C.
Tables outside of ServiceNow
Answers
D.
Tables which allow write access to other applications
D.
Tables which allow write access to other applications
Answers
E.
Related tables, using Dot Walk
E.
Related tables, using Dot Walk
Answers
Suggested answer: A, B, D

Farm a form, what would you click, to modify the order of the fields on the form?

Choose 2 answers

A.
Context Menu > Configure > Form Layout
A.
Context Menu > Configure > Form Layout
Answers
B.
Context Menu > Form > Layout
B.
Context Menu > Form > Layout
Answers
C.
Right click on header > Configure > Form Design
C.
Right click on header > Configure > Form Design
Answers
D.
Context Menu > Configure > Form Designer
D.
Context Menu > Configure > Form Designer
Answers
E.
Right click on header > Configure > UX Dashboard
E.
Right click on header > Configure > UX Dashboard
Answers
Suggested answer: A, C
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