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ServiceNow CSA Practice Test - Questions Answers, Page 24

List of questions

Question 231

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What are the main components of the Form Design interface? (Choose three.)

Field Layout
Field Layout
Page Header
Page Header
Field Navigator
Field Navigator
Field Picker
Field Picker
Form Layout
Form Layout
Suggested answer: B, C, E

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/form-administration/concept/c_FormDesign.html

asked 23/09/2024
Patrick Evelinton de Souza Borges
33 questions

Question 232

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What is used to determine user access to knowledge bases or a knowledge article?

sn_kb_read, sn_article_read
sn_kb_read, sn_article_read
Privacy Settings
Privacy Settings
Read Access Flag
Read Access Flag
User Criteria
User Criteria
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/knowledge-management/concept/user-access-knowledge.html

asked 23/09/2024
Komalaharshini Basireddygari
42 questions

Question 233

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What are the three key tables in an enterprise CMDB? (Choose three.)

cmdb
cmdb
sn_cmdb_bak
sn_cmdb_bak
cmdb_rel_ci
cmdb_rel_ci
sn_cmdb
sn_cmdb
cmdb_bak
cmdb_bak
cmdb_ci
cmdb_ci
sn_cmdb_ci
sn_cmdb_ci
Suggested answer: A, C, F

Explanation:

Reference:

https://community.servicenow.com/community?id=community_question&sys_id=7ab22ad5dbf20498d82ffb2439961938

asked 23/09/2024
Paul Aronen
45 questions

Question 234

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What is the best practice related to using the Default Update Set for moving customizations between instances?

Merge Default update sets before moving between instances
Merge Default update sets before moving between instances
Submit Default update set to application repository
Submit Default update set to application repository
You should not use the Default Update sets for moving between instances
You should not use the Default Update sets for moving between instances
Keep Default update set to maximum of 20 records, for troubleshooting purposes
Keep Default update set to maximum of 20 records, for troubleshooting purposes
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-applicationdevelopment/page/build/system-update-sets/reference/default-update-sets.html

asked 23/09/2024
Michal Mordarski
38 questions

Question 235

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On what part of the ServiceNow instance, would you find the option to Impersonate User?

Module
Module
Content Frame
Content Frame
Application Navigator
Application Navigator
Banner
Banner
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/users-and-groups/concept/c_ImpersonateAUser.html

asked 23/09/2024
FOTIS FOURLIAS
47 questions

Question 236

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Which application is used primarily to load data into ServiceNow?

Import Hub
Import Hub
System Import Sets
System Import Sets
Data Import Configuration
Data Import Configuration
Import Management
Import Management
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/import-sets/reference/import-sets-landing-page.html

asked 23/09/2024
Frederico Dionísio
40 questions

Question 237

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If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

itil users
itil users
Any user with an article's permalink
Any user with an article's permalink
Any active user
Any active user
No users
No users
Users with kb_user role
Users with kb_user role
Suggested answer: C

Explanation:

Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0623654

asked 23/09/2024
Angel Castillo
32 questions

Question 238

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A department manager asks an analyst to build some reports. Where do you recommend the analyst start?

Report Dashboard > Create New
Report Dashboard > Create New
Reports > Getting Started
Reports > Getting Started
Performance Analytics > Reports
Performance Analytics > Reports
Self-Service > Reports
Self-Service > Reports
Reports > Create New
Reports > Create New
Suggested answer: E

Explanation:

Reference: https://kstate.service-now.com/kb_view.do?sysparm_article=KB12492

asked 23/09/2024
Tony Hartzell
34 questions

Question 239

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What are the steps for applying an update set to an instance?

Retrieve, Preview, Commit
Retrieve, Preview, Commit
Specify, Transform, Apply
Specify, Transform, Apply
Retrieve, Assess, Apply
Retrieve, Assess, Apply
Get, Test, Push
Get, Test, Push
Pull, Review, Push
Pull, Review, Push
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-applicationdevelopment/page/build/system-update-sets/hier-update-sets/concept/us-hier-overview.html#ushier-overview

asked 23/09/2024
Karabo Mabeba
29 questions

Question 240

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When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

Run Transform
Run Transform
Run Import
Run Import
Import Dataset
Import Dataset
Execute Transform
Execute Transform
Schedule Transform
Schedule Transform
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/paris-platform-administration/page/script/serverscripting/task/t_CreatingAFieldMap.html

asked 23/09/2024
Selladurai Ravi
42 questions
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