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ServiceNow CSA Practice Test - Questions Answers, Page 22

List of questions

Question 211

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The wait time for end users is based on the round-trip between the client and the server. What activities are included in the round-trips?

Request + Response
Request + Response
Save + Update
Save + Update
Write + Read
Write + Read
Submit + Query
Submit + Query
Insert + Verify
Insert + Verify
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-application-development/page/script/clientscripts/concept/client-script-best-practices.html

asked 23/09/2024
Syed Azar
38 questions

Question 212

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When importing data, what happens to imported rows, if no coalesce field is specified?

All rows are rejected from the import, as coalesce field is required.
All rows are rejected from the import, as coalesce field is required.
All rows are treated as new records. No existing records are updated.
All rows are treated as new records. No existing records are updated.
Duplicate rows are rejected from the import.
Duplicate rows are rejected from the import.
All rows are treated as new records, but errors will be flagged in the import log.
All rows are treated as new records, but errors will be flagged in the import log.
Suggested answer: D

Explanation:

Reference: https://developer.servicenow.com/dev.do#!/learn/learningplans/quebec/new_to_servicenow/app_store_learnv2_importingdata_quebec_coalescing

asked 23/09/2024
doaa elshazly
47 questions

Question 213

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What is the most common role that has access to almost all platform features, functions, and data?

Security Admin [security_admin]
Security Admin [security_admin]
Sys Admin [sys_admin]
Sys Admin [sys_admin]
Admin [sn_admin]
Admin [sn_admin]
System Administrator [admin]
System Administrator [admin]
Base Admin [base_admin]
Base Admin [base_admin]
Suggested answer: C

Explanation:

Reference: https://developer.servicenow.com/dev.do#!/guides/quebec/nowplatform/glossary/developer-glossary

asked 23/09/2024
Josefa Vera Gago
39 questions

Question 214

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What feature do you use to specify which users are able to access a Service Catalog Item?

Can Read Role
Can Read Role
Catalog User Role
Catalog User Role
Can Order Tab
Can Order Tab
User Criteria
User Criteria
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/servicecatalog-management/task/t_AppUserCritItemsCat.html

asked 23/09/2024
Alexander Ang
39 questions

Question 215

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Which component of a table contains a piece of data for one record?

Factor
Factor
Field
Field
Datapoint
Datapoint
Element
Element
Item
Item
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/managing-data/concept/c_DataDictionaryTables.html

asked 23/09/2024
B schatens
45 questions

Question 216

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What type of field has a drop down list, from which you can pick from pre-defined options?

Choice
Choice
Picker
Picker
Drop down
Drop down
Option
Option
Suggested answer: A

Explanation:

Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538947

asked 23/09/2024
Prinesh Chain
38 questions

Question 217

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User records are stored in which table?

User [sys_user]
User [sys_user]
User [sn_user]
User [sn_user]
User [u_sys_user]
User [u_sys_user]
User [s_user]
User [s_user]
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/concept/c_UserPreferences.html

asked 23/09/2024
Alex Fill
30 questions

Question 218

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What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?

Notifications
Notifications
Alerts
Alerts
Texts
Texts
Events
Events
Emails
Emails
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/platform-events/concept/events.html

asked 23/09/2024
Kinzonji Tavares
42 questions

Question 219

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Which ServiceNow capability allows you to provide knowledge articles, via a conversational messaging interface?

Agent Assist
Agent Assist
Virtual Agent
Virtual Agent
Now Messenger
Now Messenger
Connect Agent
Connect Agent
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-release-notes/page/release-notes/analyticsintelligence-reporting/virtual-agent-rn.html

asked 23/09/2024
Christie Clark
40 questions

Question 220

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Which role can manage multiple knowledge bases?

knowledge_base_admin
knowledge_base_admin
kb_admin
kb_admin
sn_kb_admin
sn_kb_admin
knowledge_admin
knowledge_admin
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/knowledge-management/reference/r_KnowledgeRoles.html

asked 23/09/2024
antoine sala
35 questions
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