ServiceNow CSA Practice Test - Questions Answers, Page 22
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The wait time for end users is based on the round-trip between the client and the server. What activities are included in the round-trips?
When importing data, what happens to imported rows, if no coalesce field is specified?
What is the most common role that has access to almost all platform features, functions, and data?
What feature do you use to specify which users are able to access a Service Catalog Item?
Which component of a table contains a piece of data for one record?
What type of field has a drop down list, from which you can pick from pre-defined options?
User records are stored in which table?
What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?
Which ServiceNow capability allows you to provide knowledge articles, via a conversational messaging interface?
Which role can manage multiple knowledge bases?
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