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ServiceNow CSA Practice Test - Questions Answers, Page 23

List of questions

Question 221

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Which statement correctly describes the differences between a Client Script and a Business Rule?

A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
A Client Script executes on the server and a Business Rule executes on the client
A Client Script executes on the server and a Business Rule executes on the client
A Client Script executes on the client and a Business Rule executes on the server
A Client Script executes on the client and a Business Rule executes on the server
A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
Suggested answer: C

Explanation:

Reference:

https://community.servicenow.com/community?id=community_question&sys_id=77a80361db5cdbc01dcaf3231f9619d9#:~:text=The%20major%20difference%20between%20of,deleted%2Fqueried%20from%20data%20base.&text=After%20that%2C%20the%20Client%20scripts,Client%20scripts%20that%20work%20onSubmit

asked 23/09/2024
Yucel Cetinkaya
43 questions

Question 222

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What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

Group members can choose their tasks from My Groups Work
Group members can choose their tasks from My Groups Work
Groups can assign tasks to users based on on-call schedules
Groups can assign tasks to users based on on-call schedules
Site support members can pick tasks, based on Location
Site support members can pick tasks, based on Location
Groups can assign tasks to users based on skills
Groups can assign tasks to users based on skills
Group members can avoid tasks, which are nearing SLA breach
Group members can avoid tasks, which are nearing SLA breach
Groups can assign tasks to users based on availability
Groups can assign tasks to users based on availability
Suggested answer: B, C, D, F
asked 23/09/2024
Steven Chong
34 questions

Question 223

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What ServiceNow feature allows you to include data from a secondary related table on a report?

SQL
SQL
Dot Walking
Dot Walking
Outer Join
Outer Join
Joins
Joins
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-nowintelligence/page/use/reporting/concept/c_HowToAccessRelatedTables.html

asked 23/09/2024
Yves ADINGNI
37 questions

Question 224

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What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)

Browser tab title
Browser tab title
Module text color
Module text color
Preferred browser
Preferred browser
Base theme
Base theme
Font style
Font style
Animation style
Animation style
Header background color
Header background color
Banner Image
Banner Image
Suggested answer: A, B, D, G, H

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/task/t_ConfigureLogoColorsSysDfltsUI16.html

asked 23/09/2024
Anthony Zaborski
48 questions

Question 225

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Which field (or fields) is used as a unique key during imports?

Match Fields
Match Fields
Coalesce Fields
Coalesce Fields
Key Fields
Key Fields
Sys IDs
Sys IDs
Suggested answer: B

Explanation:

Reference: https://developer.servicenow.com/dev.do#!/learn/learningplans/quebec/new_to_servicenow/app_store_learnv2_importingdata_quebec_coalescing

asked 23/09/2024
Alexander Goris
28 questions

Question 226

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You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?

Create Record Producer
Create Record Producer
Create Catalog Item
Create Catalog Item
Create Order Guide
Create Order Guide
Create Content Item
Create Content Item
Suggested answer: A

Explanation:


asked 23/09/2024
Dylan Brons
35 questions

Question 227

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What is the result of the order in which access controls are evaluated?

Ensures user has access to the fields in a table, before considering their access to the table
Ensures user has access to the fields in a table, before considering their access to the table
Ensures user can get to work as quickly as possible
Ensures user can get to work as quickly as possible
Ensures user has access to the application, before evaluating access to a module within the application
Ensures user has access to the application, before evaluating access to a module within the application
Ensures user has access to a table, before evaluating access to a field in the table
Ensures user has access to a table, before evaluating access to a field in the table
Suggested answer: D

Explanation:

Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541355

asked 23/09/2024
Jaques Rautenbach
36 questions

Question 228

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Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

Schema Map
Schema Map
Dependency View
Dependency View
Dependency Map
Dependency Map
Database View
Database View
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/businessservice-management-map-ng/concept/c_BusinesssServiceManagementMaps.html

asked 23/09/2024
Achref hellal
33 questions

Question 229

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What are examples of Core tables in the ServiceNow platform?

Configuration, Connect, Chat
Configuration, Connect, Chat
Team, Party, Awards
Team, Party, Awards
User, Task, Incident
User, Task, Incident
Work, Caller, Timecard
Work, Caller, Timecard
Suggested answer: C

Explanation:


asked 23/09/2024
Anna Fagulova
31 questions

Question 230

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Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Access List
Access List
Can Access
Can Access
Accessible to
Accessible to
Can Read
Can Read
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/knowledge-management/task/t_SelectUserCriteria.html

asked 23/09/2024
Nikita Kazanenko
39 questions
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