ServiceNow CSA Practice Test - Questions Answers, Page 23
List of questions
Question 221
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Which statement correctly describes the differences between a Client Script and a Business Rule?
Explanation:
Reference:
https://community.servicenow.com/community?id=community_question&sys_id=77a80361db5cdbc01dcaf3231f9619d9#:~:text=The%20major%20difference%20between%20of,deleted%2Fqueried%20from%20data%20base.&text=After%20that%2C%20the%20Client%20scripts,Client%20scripts%20that%20work%20onSubmit
Question 222
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What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)
Question 223
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What ServiceNow feature allows you to include data from a secondary related table on a report?
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-nowintelligence/page/use/reporting/concept/c_HowToAccessRelatedTables.html
Question 224
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What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/task/t_ConfigureLogoColorsSysDfltsUI16.html
Question 225
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Which field (or fields) is used as a unique key during imports?
Explanation:
Reference: https://developer.servicenow.com/dev.do#!/learn/learningplans/quebec/new_to_servicenow/app_store_learnv2_importingdata_quebec_coalescing
Question 226
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You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?
Explanation:
Question 227
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What is the result of the order in which access controls are evaluated?
Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541355
Question 228
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Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/businessservice-management-map-ng/concept/c_BusinesssServiceManagementMaps.html
Question 229
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What are examples of Core tables in the ServiceNow platform?
Explanation:
Question 230
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Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-servicenowplatform/page/product/knowledge-management/task/t_SelectUserCriteria.html
Question