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ServiceNow CSA Practice Test - Questions Answers, Page 23

Question list

List of questions

Question 221

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Which statement correctly describes the differences between a Client Script and a Business Rule?

Question 222

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What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

Question 223

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What ServiceNow feature allows you to include data from a secondary related table on a report?

Question 224

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What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)

Question 225

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Which field (or fields) is used as a unique key during imports?

Question 226

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You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are auto

Question 227

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What is the result of the order in which access controls are evaluated?

Question 228

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Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?

Question 229

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What are examples of Core tables in the ServiceNow platform?

Question 230

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Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Question 221

Which statement correctly describes the differences between a Client Script and a Business Rule?

A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

A Client Script executes on the server and a Business Rule executes on the client

A Client Script executes on the client and a Business Rule executes on the server

A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

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Question 222

What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)

Group members can choose their tasks from My Groups Work

Groups can assign tasks to users based on on-call schedules

Site support members can pick tasks, based on Location

Groups can assign tasks to users based on skills

Group members can avoid tasks, which are nearing SLA breach

Groups can assign tasks to users based on availability

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Question 223

What ServiceNow feature allows you to include data from a secondary related table on a report?

SQL

Dot Walking

Outer Join

Joins

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Question 224

What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)

Browser tab title

Module text color

Preferred browser

Base theme

Font style

Animation style

Header background color

Banner Image

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Question 225

Which field (or fields) is used as a unique key during imports?

Match Fields

Coalesce Fields

Key Fields

Sys IDs

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You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?

Create Record Producer

Create Catalog Item

Create Order Guide

Create Content Item

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