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A team is entering into a forming stage after kickoff, with project objectives identified and team members assigned with roles and responsibilities. However, during the team meetings, a team member does not agree on project documents and makes comments that could affect the performance of other team members.

What should the project manager do?

A.

Collaborate with the team to arrive at team ground rules and publish the rules to the team.

A.

Collaborate with the team to arrive at team ground rules and publish the rules to the team.

Answers
B.

Request team members document their decisions independently and share with each other.

B.

Request team members document their decisions independently and share with each other.

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C.

Escalate the team member's disruptive behavior to their functional manager.

C.

Escalate the team member's disruptive behavior to their functional manager.

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D.

Observe to ensure this typical forming stage behavior does not escalate beyond what is acceptable.

D.

Observe to ensure this typical forming stage behavior does not escalate beyond what is acceptable.

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Suggested answer: A

A major issue about conflicting priorities has been highlighted by the project team with regard to a few stakeholder requirements. What should the project manager do?

A.

Escalate to the project management office (PMO) and request a solution for the requirements.

A.

Escalate to the project management office (PMO) and request a solution for the requirements.

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B.

Allow the project team to decide what is the most appropriate requirement to follow.

B.

Allow the project team to decide what is the most appropriate requirement to follow.

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C.

Negotiate a common agreement with the involved stakeholders regarding the requirements.

C.

Negotiate a common agreement with the involved stakeholders regarding the requirements.

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D.

Prioritize other items for the team and deal with the conflicting requirements later.

D.

Prioritize other items for the team and deal with the conflicting requirements later.

Answers
Suggested answer: C

An agile project team discovers that they are unable to implement a feature completely in the first iteration. The team believes it may not be able to complete the tasks in the second iteration. The feature is a critical component that the customer has prioritized.

What should the team do?

A.

Go back to the customer and explain that they cannot implement the feature completely in one iteration.

A.

Go back to the customer and explain that they cannot implement the feature completely in one iteration.

Answers
B.

Split the feature into smaller subfeatures, implement them, and then deliver them incrementally in multiple iterations.

B.

Split the feature into smaller subfeatures, implement them, and then deliver them incrementally in multiple iterations.

Answers
C.

Ask the customer to simplify the feature so that it can be implemented in one iteration.

C.

Ask the customer to simplify the feature so that it can be implemented in one iteration.

Answers
D.

Reduce the scope of the feature to fit into one iteration and deliver it to the customer.

D.

Reduce the scope of the feature to fit into one iteration and deliver it to the customer.

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Suggested answer: B

An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the project manager do to help improve the team's collaboration approach?

A.

Focus on the team's engagement during the next retrospective meeting.

A.

Focus on the team's engagement during the next retrospective meeting.

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B.

Meet with the human resources (HR) department to ask for team support.

B.

Meet with the human resources (HR) department to ask for team support.

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C.

Follow the process of the most successful team in the organization.

C.

Follow the process of the most successful team in the organization.

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D.

Compare the team's velocity with other teams in the organization.

D.

Compare the team's velocity with other teams in the organization.

Answers
Suggested answer: A

A global company hired a project manager for a new implementation at all of its sites. After reviewing the business case and project charter, the project manager notes that the project team has different locations and regions to consider.

What should the project manager do to address this situation?

A.

Coordinate virtual meetings to assess the project team's communication needs.

A.

Coordinate virtual meetings to assess the project team's communication needs.

Answers
B.

Inform the project sponsor of this situation and request cultural orientation training.

B.

Inform the project sponsor of this situation and request cultural orientation training.

Answers
C.

Coordinate virtual and face-to-face meetings at each site to improve communication.

C.

Coordinate virtual and face-to-face meetings at each site to improve communication.

Answers
D.

Inform the steering committee of the situation and request additional resources.

D.

Inform the steering committee of the situation and request additional resources.

Answers
Suggested answer: A

A project manager is managing a project for a government owned company using an iterative approach. The first useful release to production consisted of three iterations. Each iteration was successfully checked by the client's representatives in the test environment. However, when the team started deploying to the production environment, the security team declined it.

What should the project manager have done to prevent this?

A.

Implemented the authorization in the first iteration

A.

Implemented the authorization in the first iteration

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B.

Reviewed the compliance requirements with stakeholders

B.

Reviewed the compliance requirements with stakeholders

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C.

Deployed to production after the first iteration

C.

Deployed to production after the first iteration

Answers
D.

Planned smaller iterations to review the results more often

D.

Planned smaller iterations to review the results more often

Answers
Suggested answer: B

An innovation project with a budget of over US$30 million is expected to have a large impact on the technology industry. The business area is concerned if the project will meet stakeholder expectations and raised this concern with the project manager.

What should the project manager do to manage business concerns and expectations before starting the project?

A.

Request that the project team develop a release plan and roadmap for the project.

A.

Request that the project team develop a release plan and roadmap for the project.

Answers
B.

Ask the product owner to prioritize the backlog items based on the return on investment (ROI).

B.

Ask the product owner to prioritize the backlog items based on the return on investment (ROI).

Answers
C.

Direct the project team to estimate user stories in greater detail.

C.

Direct the project team to estimate user stories in greater detail.

Answers
D.

Meet with the project finance team to measure market variations and product impact.

D.

Meet with the project finance team to measure market variations and product impact.

Answers
Suggested answer: A

Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.

What should the project manager do when made aware of these issues?

A.

Adjust the project manager's management style to better fit senior team members.

A.

Adjust the project manager's management style to better fit senior team members.

Answers
B.

Set up a team building event to bring synergy back to the project team.

B.

Set up a team building event to bring synergy back to the project team.

Answers
C.

Ask for advice on how to be a better mentor to these team members.

C.

Ask for advice on how to be a better mentor to these team members.

Answers
D.

Meet daily with each senior team member to monitor project status.

D.

Meet daily with each senior team member to monitor project status.

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Suggested answer: A

An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern's mentor. Two months later, the project goes into critical status, delaying the release milestone by a month.

What should the project manager have done to avoid this scenario?

A.

Requested an experienced resource as a replacement

A.

Requested an experienced resource as a replacement

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B.

Negotiated additional time to complete the project

B.

Negotiated additional time to complete the project

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C.

Allocated additional time for mentoring

C.

Allocated additional time for mentoring

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D.

Convinced the critical resource to remain on the project

D.

Convinced the critical resource to remain on the project

Answers
Suggested answer: A

After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company's newest offering. The project manager learns that the company's main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor's offering is better in multiple ways compared to the project manager's project.

What should the project manager do?

A.

Meet with the project team to discuss the concerns and determine how to ensure the project's deliverable can compete with the competitor's.

A.

Meet with the project team to discuss the concerns and determine how to ensure the project's deliverable can compete with the competitor's.

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B.

Note this concern in the risk register and meet with the sales team to identify mitigation options factoring in the competitor's offerings.

B.

Note this concern in the risk register and meet with the sales team to identify mitigation options factoring in the competitor's offerings.

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C.

Perform a Kano analysis factoring in the competitor's offering and present it to the stakeholders.

C.

Perform a Kano analysis factoring in the competitor's offering and present it to the stakeholders.

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D.

Meet with the development team to see what changes will improve the project compared to the competition's deliverable.

D.

Meet with the development team to see what changes will improve the project compared to the competition's deliverable.

Answers
Suggested answer: A
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