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A project manager wants to ensure that the project acceptance criteria are met for all project deliverables. What should the project manager do to accomplish this?

A.

Create a statement of work (SOW) and ensure it remains unchanged during the project life cycle.

A.

Create a statement of work (SOW) and ensure it remains unchanged during the project life cycle.

Answers
B.

Include project stakeholder expectations and needs while creating project acceptance criteria.

B.

Include project stakeholder expectations and needs while creating project acceptance criteria.

Answers
C.

Schedule regular meetings with project stakeholders to make sure they are satisfied.

C.

Schedule regular meetings with project stakeholders to make sure they are satisfied.

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D.

Discuss project acceptance criteria with the project sponsor before the execution phase.

D.

Discuss project acceptance criteria with the project sponsor before the execution phase.

Answers
Suggested answer: B

A project team member does not submit the project status report on time. The team member is frustrated about being required to complete the report. The team member believes that the report does not reflect the reality of the project, has too many pages, and will not be read by stakeholders.

What should the project manager do?

A.

Review the requirements of the report with the team member to redefine its purpose.

A.

Review the requirements of the report with the team member to redefine its purpose.

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B.

Instruct the team member to provide the report and document this in the performance review.

B.

Instruct the team member to provide the report and document this in the performance review.

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C.

Reassign the report to another team member to prepare and submit it as requested.

C.

Reassign the report to another team member to prepare and submit it as requested.

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D.

Escalate to the team member's functional manager that the report was not submitted as requested.

D.

Escalate to the team member's functional manager that the report was not submitted as requested.

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Suggested answer: A

A project manager has been assigned to a new project. There is one team member who never says anything during meetings. After meetings, however, the team member sends detailed emails with very good suggestions that help with project execution.

How should the project manager guide the team members?

A.

Remind the team members to follow the team charter.

A.

Remind the team members to follow the team charter.

Answers
B.

Arrange a team-building activity to involve all team members.

B.

Arrange a team-building activity to involve all team members.

Answers
C.

Motivate the team members to speak freely in the meeting.

C.

Motivate the team members to speak freely in the meeting.

Answers
D.

Review the communications management plan with the team members.

D.

Review the communications management plan with the team members.

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Suggested answer: C

The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to move its go-live date. What should the project manager do next?

A.

Capture the risk in the risk register and monitor it to prevent it from becoming an issue by taking the proper response action.

A.

Capture the risk in the risk register and monitor it to prevent it from becoming an issue by taking the proper response action.

Answers
B.

Raise a change request to the change control board (CCB) to ask for funds to onboard new resources to expedite the project.

B.

Raise a change request to the change control board (CCB) to ask for funds to onboard new resources to expedite the project.

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C.

Ensure that the project meets the committed time lines as this is the core objective and purpose of the project.

C.

Ensure that the project meets the committed time lines as this is the core objective and purpose of the project.

Answers
D.

Ask the sponsor to start a new project to support the existing project and help it meet the original time line.

D.

Ask the sponsor to start a new project to support the existing project and help it meet the original time line.

Answers
Suggested answer: A

A new privacy law will go into effect at the beginning of the next calendar year. The project manager realizes the project needs to be compliant with the new law.

What should the project manager do next?

A.

Inform the legal department that the project scope will be updated.

A.

Inform the legal department that the project scope will be updated.

Answers
B.

Inform the product owner that the project will continue as planned.

B.

Inform the product owner that the project will continue as planned.

Answers
C.

Inform the project steering committee of this constraint.

C.

Inform the project steering committee of this constraint.

Answers
D.

Inform the project team and create a spike for the next iteration.

D.

Inform the project team and create a spike for the next iteration.

Answers
Suggested answer: C

A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation.

How should the project manager approach this situation?

A.

Work with the team to receive customer directions and improve the process.

A.

Work with the team to receive customer directions and improve the process.

Answers
B.

Ask the customer to work with the product owner to prioritize all requests.

B.

Ask the customer to work with the product owner to prioritize all requests.

Answers
C.

Call for an internal team retrospective and create an improvement action plan.

C.

Call for an internal team retrospective and create an improvement action plan.

Answers
D.

Understand the customer's perspective and provide mentoring on agile mindsets.

D.

Understand the customer's perspective and provide mentoring on agile mindsets.

Answers
Suggested answer: B

In a marine construction project, the project manager is informed by the marine authority that the work permit will not be issued until certain environmental reinforcement work has been completed. After reviewing the project management plan, the reinforcement work is not included in the project scope.

What should the project manager do?

A.

Raise this issue, and review and update the progress report for the next monthly project meeting.

A.

Raise this issue, and review and update the progress report for the next monthly project meeting.

Answers
B.

Communicate with an officer in the environmental protection department to check if it is necessary.

B.

Communicate with an officer in the environmental protection department to check if it is necessary.

Answers
C.

Organize a meeting with the team and update the work breakdown structure (WBS).

C.

Organize a meeting with the team and update the work breakdown structure (WBS).

Answers
D.

Start the organization's change control process via a change request.

D.

Start the organization's change control process via a change request.

Answers
Suggested answer: D

An organization is undergoing an agile transformation. The executive leadership team is concerned that they will lose control over the scope of the project.

What should the project manager, who is responsible for this project, do to mitigate this risk?

A.

Propose a multilayered gate system based on risks and financial expenditures, involving the executive leadership team as needed.

A.

Propose a multilayered gate system based on risks and financial expenditures, involving the executive leadership team as needed.

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B.

Assure the executive leadership team that the current governance model will not be affected by the agile approach.

B.

Assure the executive leadership team that the current governance model will not be affected by the agile approach.

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C.

Ensure that the executive leadership team approves all scope that is being proposed by the multiple agile teams to avoid misalignment.

C.

Ensure that the executive leadership team approves all scope that is being proposed by the multiple agile teams to avoid misalignment.

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D.

Propose a governance model that empowers the teams while providing the necessary oversight to the executive leadership team.

D.

Propose a governance model that empowers the teams while providing the necessary oversight to the executive leadership team.

Answers
Suggested answer: D

The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project.

What does that project manager need to do to make the team work in a collaborative way?

A.

Allocate time to mentor the team.

A.

Allocate time to mentor the team.

Answers
B.

Request the project management office (PMO) for a team of mentors.

B.

Request the project management office (PMO) for a team of mentors.

Answers
C.

Identify any training gaps.

C.

Identify any training gaps.

Answers
D.

Update the issue log.

D.

Update the issue log.

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Suggested answer: C

A project manager is assigned to a multiyear enterprise resource planning (ERP) solution project.

During planning, the business sponsor emphasizes the importance of demonstrating value along the way, while maintaining the integrity of the final product.

How should the project manager establish the delivery model for this project?

A.

Communicate the latest status to the steering committee and provide a demo of the features completed.

A.

Communicate the latest status to the steering committee and provide a demo of the features completed.

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B.

Reestablish the project as a program with multiple small projects, as each project will be delivered as a product of its own.

B.

Reestablish the project as a program with multiple small projects, as each project will be delivered as a product of its own.

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C.

Schedule routine demos on features completed and deliver a single product once all features are completed.

C.

Schedule routine demos on features completed and deliver a single product once all features are completed.

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D.

Organize the project into multiple subsets based on business functions and deliver each subset as a component of the final product.

D.

Organize the project into multiple subsets based on business functions and deliver each subset as a component of the final product.

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Suggested answer: D
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