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At a recent steering committee meeting, the project sponsor asked the project team to add a major feature to the final product. After consulting with the project team, it is determined that the change will cause significant impacts to the original project delivery date and budget.

What should the project manager do to assess the priorities and meet the new objective?

A.

Communicate the results and negotiate the needed resources and time with the stakeholder.

A.

Communicate the results and negotiate the needed resources and time with the stakeholder.

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B.

Submit a change order request with the new project objective to the project management office (PMO).

B.

Submit a change order request with the new project objective to the project management office (PMO).

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C.

Initiate a crashing routine to gain extra time for the added feature.

C.

Initiate a crashing routine to gain extra time for the added feature.

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D.

Ask the project team to work overtime in order to accommodate the new changes.

D.

Ask the project team to work overtime in order to accommodate the new changes.

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Suggested answer: A

A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event. What should the project manager do first?

A.

Use the contingency fund.

A.

Use the contingency fund.

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B.

Update the risk register.

B.

Update the risk register.

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C.

Prepare a change request.

C.

Prepare a change request.

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D.

Follow the risk response plan.

D.

Follow the risk response plan.

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Suggested answer: D

Two team members are arguing about which technology they should use when implementing iteration tasks. The predictive approach was broken into several iterations that need to be completed on time so as not to jeopardize the project's timely completion.

What should the project manager do to resolve this issue and help the team move on to the next iteration?

A.

Allow the team to decide since the teams should be autonomous.

A.

Allow the team to decide since the teams should be autonomous.

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B.

Suggest their own approach to solve the issue and ask the team to follow it.

B.

Suggest their own approach to solve the issue and ask the team to follow it.

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C.

Call for an open dialogue which the team will arrive at through consensus.

C.

Call for an open dialogue which the team will arrive at through consensus.

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D.

Postpone the selection of the technology used until more information is gathered.

D.

Postpone the selection of the technology used until more information is gathered.

Answers
Suggested answer: C

A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project manager for mentoring.

Which two benefits will the junior project manager realize by being assigned to a mentor?

(Choose two.)

A.

The mentor will be involved in the decision-making processes implemented by the junior project manager.

A.

The mentor will be involved in the decision-making processes implemented by the junior project manager.

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B.

The mentor can provide past project documentation with early warning indicators that potential problems could occur.

B.

The mentor can provide past project documentation with early warning indicators that potential problems could occur.

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C.

The mentor will be immediately available to take over the project if there are problems or project delays.

C.

The mentor will be immediately available to take over the project if there are problems or project delays.

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D.

The junior project manager reports administratively to their mentor so that human resource (HR) questions can be answered quickly.

D.

The junior project manager reports administratively to their mentor so that human resource (HR) questions can be answered quickly.

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E.

The junior project manager can discuss certain problems with their mentor without fear of retribution.

E.

The junior project manager can discuss certain problems with their mentor without fear of retribution.

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Suggested answer: B, E

A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall progress.

What should the project manager do next?

A.

Capture this in the issue log and escalate it to the project sponsor.

A.

Capture this in the issue log and escalate it to the project sponsor.

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B.

Discuss the need to influence this stakeholder with the sponsor.

B.

Discuss the need to influence this stakeholder with the sponsor.

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C.

Meet with the stakeholder to understand what is causing the delays.

C.

Meet with the stakeholder to understand what is causing the delays.

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D.

Facilitate a brainstorming session to find potential workarounds.

D.

Facilitate a brainstorming session to find potential workarounds.

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Suggested answer: C

During regular project progress review meetings, one team member shares bad news that has a significant impact on the project schedule. How should the project manager react to ensure the project remains successful?

A.

Thank the team member for raising this issue, log it, and move on to the next topic.

A.

Thank the team member for raising this issue, log it, and move on to the next topic.

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B.

Punish the team member for providing negative data that will affect the team's morale.

B.

Punish the team member for providing negative data that will affect the team's morale.

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C.

Focus the discussion on recovery and ways to get back on track.

C.

Focus the discussion on recovery and ways to get back on track.

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D.

Act in a way to highlight the criticality of the situation.

D.

Act in a way to highlight the criticality of the situation.

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Suggested answer: C

At the end of a workshop to review project deliverables, a number of follow-up action items were generated. What should the project manager do next?

A.

Defer all actions until the next workshop to keep the team focused on other higher priorities.

A.

Defer all actions until the next workshop to keep the team focused on other higher priorities.

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B.

Prioritize the actions with the team, assign individuals who will be responsible for completion, and monitor progress.

B.

Prioritize the actions with the team, assign individuals who will be responsible for completion, and monitor progress.

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C.

Review the critical path and update the project schedule with the newly identified tasks.

C.

Review the critical path and update the project schedule with the newly identified tasks.

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D.

Follow up on each item as soon as possible to ensure timely completion and report the status to management.

D.

Follow up on each item as soon as possible to ensure timely completion and report the status to management.

Answers
Suggested answer: B

A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other. What should the project manager do?

A.

Review the organizational culture, structure, and governance.

A.

Review the organizational culture, structure, and governance.

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B.

Coordinate a meeting with regional managers to ask for support.

B.

Coordinate a meeting with regional managers to ask for support.

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C.

Review lessons learned from previous projects that used the same team.

C.

Review lessons learned from previous projects that used the same team.

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D.

Coordinate a meeting to understand the situation and resolve any conflicts.

D.

Coordinate a meeting to understand the situation and resolve any conflicts.

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Suggested answer: D

During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project manager is not sure if some of the project deliverables will be fully compliant with the new requirements.

What should the project manager do?

A.

Agree with the project team that the new requirements will be applied to the next project, not the one already under development.

A.

Agree with the project team that the new requirements will be applied to the next project, not the one already under development.

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B.

Evaluate the consequences of noncompliance with relevant stakeholders and update the risk register with agreed actions.

B.

Evaluate the consequences of noncompliance with relevant stakeholders and update the risk register with agreed actions.

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C.

Request the project management office (PMO) to assign a dedicated resource to monitor the external environment to enable more reaction time.

C.

Request the project management office (PMO) to assign a dedicated resource to monitor the external environment to enable more reaction time.

Answers
D.

Stop the project until someone in the organization can identify all the new requirements and how they impact the project.

D.

Stop the project until someone in the organization can identify all the new requirements and how they impact the project.

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Suggested answer: B

During the initiation stage of a multimedia exhibition-design project, the project manager is developing the project management plan. What should the project manager do to complete this task?

A.

Initiate a survey to solicit end-customer opinions and prioritize exhibition contents.

A.

Initiate a survey to solicit end-customer opinions and prioritize exhibition contents.

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B.

Initiate an additional services agreement in case the key deliverables list was not clearly stated in the contract.

B.

Initiate an additional services agreement in case the key deliverables list was not clearly stated in the contract.

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C.

Benchmark other similar exhibitions' deliverable lists and final outcomes.

C.

Benchmark other similar exhibitions' deliverable lists and final outcomes.

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D.

Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables list.

D.

Clarify the high-level business requirements with the event organizer as a basis for forming the deliverables list.

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Suggested answer: D
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