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A client comes to the company asking to copy a project that was executed 2 years ago in the same city, with the expectation that the new project will have the same cost and duration. While finalizing the project management plan, the project manager realizes that the baseline costs are much higher than the original project.

What could the project manager have done to avoid this?

A.

Assigned the same project resources to this project

A.

Assigned the same project resources to this project

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B.

Determined a budget reserve for this project

B.

Determined a budget reserve for this project

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C.

Verified applicable budget inputs related to this project

C.

Verified applicable budget inputs related to this project

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D.

Estimated a budget for the project's quality management

D.

Estimated a budget for the project's quality management

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Suggested answer: C

A team needs to follow defined cybersecurity compliance that is mandatory for a customer project. What should the project manager do to monitor compliance in the project?

A.

Confer with team members.

A.

Confer with team members.

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B.

Discuss with the customer.

B.

Discuss with the customer.

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C.

Review with security experts.

C.

Review with security experts.

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D.

Schedule regular project audits.

D.

Schedule regular project audits.

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Suggested answer: D

One team member is complaining about an agreement made during the last meeting. That team member was present at the meeting and participated in the decisions registered in the meeting minutes.

What should the project manager do next?

A.

Schedule a new meeting to evaluate the agreement and negotiate a new one.

A.

Schedule a new meeting to evaluate the agreement and negotiate a new one.

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B.

Meet with the team member and search for the root cause of their behavior.

B.

Meet with the team member and search for the root cause of their behavior.

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C.

Arrange an additional meeting with the team to communicate the agreement made during the last meeting.

C.

Arrange an additional meeting with the team to communicate the agreement made during the last meeting.

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D.

Talk with the team member and explain that once the meeting ended, the agreement must be respected.

D.

Talk with the team member and explain that once the meeting ended, the agreement must be respected.

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Suggested answer: B

Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the company's competitive advantage. What should the project manager do?

A.

Start the process to include the new features of the product on the next iteration.

A.

Start the process to include the new features of the product on the next iteration.

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B.

Allow all requested changes and bypass the company's change control process.

B.

Allow all requested changes and bypass the company's change control process.

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C.

Reject all requested changes and bypass the company's change control process.

C.

Reject all requested changes and bypass the company's change control process.

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D.

Encourage the project team to add premium features to impress the client.

D.

Encourage the project team to add premium features to impress the client.

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Suggested answer: A

A project sponsor asks the project team to add an enhancement to the project. How should the project manager address this request?

A.

Accept the request because it came from the project sponsor.

A.

Accept the request because it came from the project sponsor.

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B.

Refuse the project sponsor's request because it is out of scope.

B.

Refuse the project sponsor's request because it is out of scope.

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C.

Check if the budget can cover the enhancement.

C.

Check if the budget can cover the enhancement.

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D.

Validate the proposed change's impact on the project.

D.

Validate the proposed change's impact on the project.

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Suggested answer: D

A project manager is assigned to an organizational transformation project. The company typically defines individual performance plans at the beginning of the year, and functional managers conduct feedback reviews at the end of the year. The transformation project team members are concerned that the work they are doing for this project is not aligned with the work included in their individual performance plan for the year.

What should the project manager do?

A.

Meet with the functional managers to align the expected frequency and results reporting for the team members.

A.

Meet with the functional managers to align the expected frequency and results reporting for the team members.

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B.

Provide performance feedback to the team members' functional managers at the end of the year.

B.

Provide performance feedback to the team members' functional managers at the end of the year.

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C.

Assure team members that this project is a high priority for the company and they will be evaluated accordingly.

C.

Assure team members that this project is a high priority for the company and they will be evaluated accordingly.

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D.

Request to be made responsible for the performance plans of those on this project team.

D.

Request to be made responsible for the performance plans of those on this project team.

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Suggested answer: A

During a meeting with project stakeholders, a stakeholder who is known for causing problems, questions the project manager's authority to implement new processes for functional managers.

What should the project manager do?

A.

Refer to the change management plan and review the documented process changes.

A.

Refer to the change management plan and review the documented process changes.

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B.

Meet with the stakeholder individually.

B.

Meet with the stakeholder individually.

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C.

Refer the stakeholder to the approved project charter.

C.

Refer the stakeholder to the approved project charter.

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D.

Explain that the potential risks will be addressed in the risk management plan.

D.

Explain that the potential risks will be addressed in the risk management plan.

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Suggested answer: C

A project manager working in a matrix organization manages an internal software development project that is intended to reduce conflicts in the company's internal tracking system. Developers placed the software application in production, and it is currently achieving some benefits.

However, the full benefits will not be realized for some time.

What should the project manager do?

A.

Continue to manage the project until all project benefits are realized.

A.

Continue to manage the project until all project benefits are realized.

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B.

Coordinate with the project's functional leads to validate its readiness for transition.

B.

Coordinate with the project's functional leads to validate its readiness for transition.

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C.

Request a new project be initiated to monitor and report achievement of the benefits.

C.

Request a new project be initiated to monitor and report achievement of the benefits.

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D.

Make updates, mark all project documents as final, and close the project.

D.

Make updates, mark all project documents as final, and close the project.

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Suggested answer: B

A bridge construction project has been paused due to a political change in the local government.

After almost 5 years, the new government would like to resume the project, and a project manager is assigned.

What should the project manager do first?

A.

Prepare an estimate of the time and cost to complete this project.

A.

Prepare an estimate of the time and cost to complete this project.

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B.

Study the project's lessons learned to understand why it was paused.

B.

Study the project's lessons learned to understand why it was paused.

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C.

Meet the new stakeholders and understand their expectations.

C.

Meet the new stakeholders and understand their expectations.

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D.

Examine the project's business case in order to resume the project.

D.

Examine the project's business case in order to resume the project.

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Suggested answer: C

The stakeholders in an agile project are upset because some of the final products do not meet their expectations. When the project manager asks the team about the stakeholders' expectations, the team only mentions the project's objective.

In addition to reminding the team about the importance of stakeholder expectations, interest, and influence in the project, how should the project manager improve this situation?

A.

Motivate the team to create and use an agile project charter.

A.

Motivate the team to create and use an agile project charter.

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B.

Encourage the team to use an information radiator to analyze expectations.

B.

Encourage the team to use an information radiator to analyze expectations.

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C.

Teach the team how to use the user persona technique.

C.

Teach the team how to use the user persona technique.

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D.

Remind the team that face-to-face communication is the best method.

D.

Remind the team that face-to-face communication is the best method.

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Suggested answer: C
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