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At the start of a project, the sponsor declares that demonstrating benefits from the product will be extremely important. The project sponsor calls a meeting with the project manager and the project leadership team to discuss the best approach because the project has a high degree of uncertainty and many changes are expected.

What should the project manager propose?

A.

Develop requirements and designs to support a faster product release.

A.

Develop requirements and designs to support a faster product release.

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B.

Outsource development of the product to a third party with more experience.

B.

Outsource development of the product to a third party with more experience.

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C.

Recommend an agile approach so the project can be delivered iteratively.

C.

Recommend an agile approach so the project can be delivered iteratively.

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D.

Emphasize the adoption of a predictive approach to minimize ambiguity.

D.

Emphasize the adoption of a predictive approach to minimize ambiguity.

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Suggested answer: C

A functional manager is concerned that the project's quality management techniques have advanced beyond the department's capabilities and wants the project team to review all quality management activities in two full-day workshops the following week. What should the project manager do next?

A.

Indicate that this was a not a requirement identified during project planning and it is outside of the scope.

A.

Indicate that this was a not a requirement identified during project planning and it is outside of the scope.

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B.

Draft a project decision request to include in the scope for the current iteration and ask the sponsor to approve.

B.

Draft a project decision request to include in the scope for the current iteration and ask the sponsor to approve.

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C.

Explain that the team is fully dedicated to the current sprint activities and negotiate a mutually agreeable time.

C.

Explain that the team is fully dedicated to the current sprint activities and negotiate a mutually agreeable time.

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D.

Add this to the project backlog and have the product owner determine where it fits in terms of priority.

D.

Add this to the project backlog and have the product owner determine where it fits in terms of priority.

Answers
Suggested answer: C

A project manager is assigned to a dental equipment development project that is in the middle of its design phase. After reviewing the project prototype, it is identified that a couple of requirements specifications are missing.

Which action should the project manager take next?

A.

Ask the team to wait until they are able to update the requirements specifications.

A.

Ask the team to wait until they are able to update the requirements specifications.

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B.

Discuss with the team and build a workaround plan to immediately deliver the pending requirements specifications.

B.

Discuss with the team and build a workaround plan to immediately deliver the pending requirements specifications.

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C.

Meet with the development team to review and assess the requirements specifications.

C.

Meet with the development team to review and assess the requirements specifications.

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D.

Prepare a change request for the change control board (CCB) to remove the missing requirements specifications.

D.

Prepare a change request for the change control board (CCB) to remove the missing requirements specifications.

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Suggested answer: C

A customer discovered quality issues with the latest deliverables. However, the project team immediately resolved the issues.

Now that the project is back on track, what should the project manager do next?

A.

Perform lessons learned to ensure the issue does not happen again.

A.

Perform lessons learned to ensure the issue does not happen again.

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B.

Reassess the risk log to ensure it is up to date.

B.

Reassess the risk log to ensure it is up to date.

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C.

Schedule a team meeting to review the issue.

C.

Schedule a team meeting to review the issue.

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D.

Monitor quality metrics to ensure the project continues as planned.

D.

Monitor quality metrics to ensure the project continues as planned.

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Suggested answer: A

A project manager uses a laissez-faire leadership style with a newly hired project team. The project manager quickly notices that team members are underperforming, the schedule is delayed, and the project is overbudget.

What should the project manager have done at the start of the project?

A.

Managed the team as necessary and allowed them to work on their own

A.

Managed the team as necessary and allowed them to work on their own

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B.

Adapted a direct management style according to the project team's needs

B.

Adapted a direct management style according to the project team's needs

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C.

Established goals and provided the project team with sufficient authority to work

C.

Established goals and provided the project team with sufficient authority to work

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D.

Adapted a servant leader management style to support the team's development

D.

Adapted a servant leader management style to support the team's development

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Suggested answer: C

A project stakeholder has expressed concern that the established success criteria for the project are not being met. What should the project manager do next?

A.

Document the agreed-upon ownership of benefits realization.

A.

Document the agreed-upon ownership of benefits realization.

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B.

Review the established project benefits tracking metrics.

B.

Review the established project benefits tracking metrics.

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C.

Create a project benefits management plan.

C.

Create a project benefits management plan.

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D.

Update the project business case document.

D.

Update the project business case document.

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Suggested answer: B

A project team member informs the project manager that a stakeholder is contacting the team member to request status updates. The team member is being distracted by these repeated requests, which are interfering with the completion of assigned tasks.

What should the project manager do?

A.

Review this stakeholder's communication requirements.

A.

Review this stakeholder's communication requirements.

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B.

Inform the team member to stop sending any further updates to the stakeholder.

B.

Inform the team member to stop sending any further updates to the stakeholder.

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C.

Increase the frequency of updates given to this stakeholder.

C.

Increase the frequency of updates given to this stakeholder.

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D.

Raise this issue to the project sponsor in the next project status review meeting.

D.

Raise this issue to the project sponsor in the next project status review meeting.

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Suggested answer: A

A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?

A.

Projects with the least associated risks

A.

Projects with the least associated risks

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B.

Projects with maximum revenue generation

B.

Projects with maximum revenue generation

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C.

Projects with the least duration

C.

Projects with the least duration

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D.

Projects that maximize the business value

D.

Projects that maximize the business value

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Suggested answer: D

An agile project manager has started working in a company that builds shopping centers. The project manager wants to implement some agile practices, which are relevant to the project.

What should the project manager do to gain buy-in from the different stakeholders?

A.

Send the project management plan, which includes the suggested agile practices, to the stakeholders.

A.

Send the project management plan, which includes the suggested agile practices, to the stakeholders.

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B.

Organize a meeting with relevant stakeholders explaining the benefits of agile and the practices relevant for the project.

B.

Organize a meeting with relevant stakeholders explaining the benefits of agile and the practices relevant for the project.

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C.

Ask the project management office (PMO) to get buy-in from the stakeholders because agile is an approach that differs from their previous ways of working.

C.

Ask the project management office (PMO) to get buy-in from the stakeholders because agile is an approach that differs from their previous ways of working.

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D.

Organize a meeting with a consultant to provide training to the stakeholders on agile practices.

D.

Organize a meeting with a consultant to provide training to the stakeholders on agile practices.

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Suggested answer: B

A project manager is managing a project which is approaching the end of the execution phase. A high-level stakeholder informs the project manager that a very important requirement was not included in the scope of the project, and that without that requirement the project will deliver no value.

What is the first thing the project manager should do?

A.

Inform the stakeholder that it is impossible to add new requirements to an approved project scope.

A.

Inform the stakeholder that it is impossible to add new requirements to an approved project scope.

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B.

Include the requirement into the project and schedule it as soon as possible.

B.

Include the requirement into the project and schedule it as soon as possible.

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C.

Inform the project sponsor about the situation and request assistance.

C.

Inform the project sponsor about the situation and request assistance.

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D.

Evaluate the impact that the inclusion of this new requirement will have on project performance.

D.

Evaluate the impact that the inclusion of this new requirement will have on project performance.

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Suggested answer: D
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