A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?

Question

Cyrom Meryll Santos · Accepted Answer

Click Funnel icon and select only work notes

Cyrom Meryll Santos · Answer

Click Context menu > Work Notes View

Cyrom Meryll Santos · Answer

Click Personalize icon and select Activity Stream

Cyrom Meryll Santos · Answer

Right click form header > Form Layout > Add Work Notes Section

Cyrom Meryll Santos · Answer

Click Context menu > History

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