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Question 316 - CSA discussion

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A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?

A.
Create Import Set
Answers
A.
Create Import Set
B.
Select Service Desk > My Work Dashboard
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B.
Select Service Desk > My Work Dashboard
C.
Click on the eyeglass icon to. expand the Monitor frame
Answers
C.
Click on the eyeglass icon to. expand the Monitor frame
D.
On My Work list, select the Activity Stream icon to show a frame with live updates
Answers
D.
On My Work list, select the Activity Stream icon to show a frame with live updates
Suggested answer: D
asked 23/09/2024
Francisco Julian Mota Fraile
41 questions
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