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CompTIA 220-1102 Practice Test - Questions Answers, Page 6
List of questions
Question 51
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented.
Which of the following is the NEXT step the technician should take?
The technician should not proceed with initiating a full scan and removal of the viruses using the presented interface or call the phone number displayed in the interface of the antivirus removal tool12Shutting down the infected computer and swapping it with another computer is not necessary at this point12The technician should not immediately assume that the message is legitimate or perform any actions without knowing what the interface is and what triggered it to pop up. It is important to investigate the issue further, including checking the legitimacy of the antivirus program and the message it is displaying.
Question 52
The command cac cor.pti a. txt was issued on a Linux terminal. Which of the following results should be expected?
The command cac cor.ptia. txt was issued on a Linux terminal. This command would display the contents of the text comptia.txt.
Question 53
A user's smarlphone data usage is well above average. The user suspects an installed application is transmitting data in the background The user would like to be alerted when an application attempts to communicate with the internet.
Which of the following BEST addresses the user's concern?
A firewall is a security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. In this scenario, the user is concerned about an installed application transmitting data in the background, so a firewall would be the best solution to address their concern. By installing and configuring a firewall, the user can block unauthorized connections to and from the device, and receive alerts whenever an application tries to access the internet.
Question 54
A technician is unable to join a Windows 10 laptop to a domain Which of the following is the MOST likely reason?
https://partners.comptia.org/docs/default-source/resources/comptia-a-220-1102-exam-objectives- (3-0)
Question 55
A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?
This is the most effective way to selectively prevent programs from loading on a Windows 10 machine. The Startup tab can be accessed by opening Task Manager and then selecting the Startup tab. From there, the technician can methodically disable items that are currently listed as enabled, reboot the machine, and check for issue resolution at each startup. If the issue persists, the technician can then move on to disabling the next item on the list.
Question 56
A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee.
Which of the following methods should the technician use to refresh the laptop?
The desktop specialist should use a clean install to refresh the laptop. A clean install will remove all data and applications from the laptop and install a fresh copy of Windows 10, ensuring that the laptop is ready for the newly hired employee.
Question 57
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines. Which of the following should be updated to reflect this new requirement?
AUP (Acceptable Use Policy) should be updated to reflect this new requirement. The AUP is a document that outlines the acceptable use of technology within an organization. It is a set of rules that employees must follow when using company resources. The AUP should be updated to include a policy on cryptocurrency mining on work desktops
Question 58
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware.
Which of the following should the technician do FIRST?
The technician should quarantine the system first1Reference:CompTIA A+ Certification Exam: Core 2 Objectives Version 4.0. Retrieved from https://partners.comptia.org/docs/default-source/resources/comptia-a-220-1102-exam-objectives- (3-0)
Question 59
A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint for the user?
Navigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete. Windows Hello Fingerprint can be set up by navigating to the Windows 10 Settings menu, selecting the Accounts submenu, selecting Sign in options, and then selecting Windows Hello Fingerprint. The user will then be asked to place a fingerprint on the fingerprint reader repeatedly until Windows indicates that setup is complete.Windows Hello Fingerprint allows the user to log into the laptop using just their fingerprint, providing an additional layer of security.
Question 60
A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive.
Which of the following tools should the technician use?
The technician should use dfrgui.exe to defragment the hard drive1
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