CompTIA 220-1102 Practice Test - Questions Answers, Page 9

Since there are no error messages on the device, the technician should check if the battery is sufficiently charged1If the battery is low, the device may not have enough power to complete the update2In this scenario, the technician has already determined that there are no error messages on the device. The next best step would be to check if the battery is sufficiently charged. If the battery is low, it could be preventing the device from completing the update process.Verifying that third-party applications are disabled, determining if the device has adequate storage available, and confirming a strong internet connection are all important steps in troubleshooting issues with mobile devices.

However, since the problem in this scenario is related to a failed OS update, it is important to first check the battery level before proceeding with further troubleshooting steps.

Open Settings, select System, select Display, and change the Scale and layout setting to a higher percentage123 Reference: 4. How to Increase the Text Size on Your Computer. Retrieved from https://www.laptopmag.com/articles/

increase-text-size-computer 5. How to Change the Size of Text in Windows 10. Retrieved from https://www.howtogeek.com/370055/how-to-change-the-size-of- text-in-windows-10/ 6. Change the size of text in Windows. Retrieved from

https://support.microsoft.com/en-us/windows/change-the-size-of-text-in-windows-1d5830c3-eee3- 8eaa-836b-abcc37d99b9a

The technician should change the default administrative password FIRST to ensure the network equipment is secured against external threats on the Internet. Changing the default administrative password is a basic security measure that can help prevent unauthorized access to the network equipment. Locking all devices in a closet is a physical security measure that can help prevent theft or damage to the devices, but it does not address external threats on the Internet.

Ensuring all devices are from the same manufacturer is not a security measure and does not address externalthreats on the Internet. Installing the latest operating system and patches is important for maintaining the security of the network equipment, but it is not the first action the technician should take1

The Linux command used to install an application is sudo. The sudo command allows users to run programs with the security privileges of another user, such as the root user. This is necessary toinstall applications because it requires administrative privileges1

The technician should verify bad sectors on the user’s computer by running chkdsk on the drive as the administrator. Chkdsk (check disk) is a command-line utility that detects and repairs disk errors, including bad sectors. It runs a scan of the disk and displays any errors that are found

To change the desktop wallpaper on a Windows 10 computer using a Windows 10 Settings tool, the user should open Settings, select Personalization, click Browse, and then locate and open the imagethe user wants to use as the wallpaper1 https://www.lifewire.com/change-desktop-background-windows-11-5190733

BitLocker is only available on Windows 10 Pro, Enterprise, and Education editions1. Therefore, the technician is unable to find the BitLocker Drive Encryption menu item in Control Panel because it is not included in the Windows 10 Home edition1.

The most likely reason for the antivirus protection on a company laptop being out of date is failed OSupdates1. Antivirus software relies on the operating system to function properly. If the operatingsystem is not up-to-date, the antivirus software may not function properly and may not be able to receive the latest virus definitions and updates2. Therefore, it is important to keep the operating system up-to-date to ensure the antivirus software is functioning properly2

TACACS+ is a proprietary Cisco AAA protocol