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ServiceNow CSA Practice Test - Questions Answers, Page 11

List of questions

Question 101

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What is a role in ServiceNow?

A role is one record m the Role [sys_user_role] table
A role is one record m the Role [sys_user_role] table
A role is one record in the Role Iuser_sys_role] table
A role is one record in the Role Iuser_sys_role] table
A role is a persona used In Live Feed Chat
A role is a persona used In Live Feed Chat
A role Is a set of modules for a particular application
A role Is a set of modules for a particular application
Suggested answer: A
asked 23/09/2024
Benjamin Colart
47 questions

Question 102

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What are the three components of a filter condition?

Field. Operator and Value
Field. Operator and Value
Condition. Operator, and Value
Condition. Operator, and Value
Field, Condition, and Value
Field, Condition, and Value
Variable, Field, and Value
Variable, Field, and Value
Suggested answer: A
asked 23/09/2024
Andrew Staton
42 questions

Question 103

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Which one of the following statements is true?

When an incident form is saved, all the Work Notes field text is recorded to the Activity Log field
When an incident form is saved, all the Work Notes field text is recorded to the Activity Log field
When an incident form is saved, the Work Notes field text is overwritten each time work is logged against the incident
When an incident form is saved, the Work Notes field text is overwritten each time work is logged against the incident
When an incident form is saved, the impact field is calculated by adding the Prion:, and Urgency values
When an incident form is saved, the impact field is calculated by adding the Prion:, and Urgency values
When an Incident form is saved, the Additional Comments field text is cleared and recorded to the Work Notes section
When an Incident form is saved, the Additional Comments field text is cleared and recorded to the Work Notes section
Suggested answer: D
asked 23/09/2024
Niels de Lange
38 questions

Question 104

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What kind of data can Import Sets use to populate tables in ServiceNow?

CSS, SOAP, and Excel
CSS, SOAP, and Excel
XML. CSV, and Excel
XML. CSV, and Excel
SOAP, REST, and XML
SOAP, REST, and XML
XML, SOAP, and CSS
XML, SOAP, and CSS
Suggested answer: B

Explanation:

Explanation:

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/importsets/concept/c_ImportDataUsingImportSets.html

asked 23/09/2024
Anne Grethe Knutsen
30 questions

Question 105

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What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?

The Task table is the only table that can be a destination for imported data in the Transform Map module
The Task table is the only table that can be a destination for imported data in the Transform Map module
The Incident. Problem. Change, Task, and Service Catalog tables are the only tables that can be a destination for imported data m the Transform Map module
The Incident. Problem. Change, Task, and Service Catalog tables are the only tables that can be a destination for imported data m the Transform Map module
Only the Incident Problem, and Change tables can be a destination for imported data in the Transform Map module
Only the Incident Problem, and Change tables can be a destination for imported data in the Transform Map module
Any ServiceNow table can be a destination for imported data in the Transform Map module
Any ServiceNow table can be a destination for imported data in the Transform Map module
Suggested answer: B
asked 23/09/2024
Naveen Nama
37 questions

Question 106

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Which one of the following is NOT a type of Visual Task Board?

Feature
Feature
Guided boards
Guided boards
Flexible
Flexible
Freeform
Freeform
Suggested answer: A

Explanation:

Explanation:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-taskboards/reference/r_BoardStructure.html

asked 23/09/2024
Soli Rash
34 questions

Question 107

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What is the purpose of a Data Policy?

Data Policies enforce security
Data Policies enforce security
Data Policies standardize data in Update Sets
Data Policies standardize data in Update Sets
Data Policies enforce data consistency
Data Policies enforce data consistency
Data Policies apply to lists to standard data
Data Policies apply to lists to standard data
Suggested answer: C
asked 23/09/2024
Junwei Li
41 questions

Question 108

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A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''

Go to the Number Maintenance application and change the prefix to "IN" for incident
Go to the Number Maintenance application and change the prefix to "IN" for incident
Create a Business Rule that modifies the prefix before the Insert operation
Create a Business Rule that modifies the prefix before the Insert operation
The prefix of an incident cannot be changed because it is a built-in feature
The prefix of an incident cannot be changed because it is a built-in feature
Submit a Change Request to ServiceNow Technical Support
Submit a Change Request to ServiceNow Technical Support
Suggested answer: A
asked 23/09/2024
Sandesh Somaiah
39 questions

Question 109

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How do you make a list filter available to everyone?

Make active, set visibility, and save
Make active, set visibility, and save
Assign a name, set visibility, and save
Assign a name, set visibility, and save
Assign a group, set visibility, and save
Assign a group, set visibility, and save
Make active, assign a name, and save
Make active, assign a name, and save
Suggested answer: B
asked 23/09/2024
Christopher Dawe
41 questions

Question 110

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What is NOT an example of a UI Action?

Search
Search
Form buttons
Form buttons
list Buttons
list Buttons
Related Links
Related Links
Suggested answer: C
asked 23/09/2024
sushma kc
42 questions
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