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ServiceNow CSA Practice Test - Questions Answers, Page 8
List of questions
Question 71
What are the 6 methods available for user authentication?
Local Database: The user name and password in their user record in the instance database.
Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
Digest Token: An encrypted digest of the user name and password in the user record.
Suggested answer: A, B, C, D, E, F
Question 72
A role is recorded in which table?
Role[sys_user]
Role[sys_user_profile]
Role[sys_user_record]
Role[sys_user_role]
Suggested answer: A
Question 73
What are the 5 provided Roles by ServiceNow?
System Administrator: The admin role provides access to all platform features, applications, functions and data.
Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
Suggested answer: A, B, C, D, E
Question 74
What are the two aspects to LDAP Integration?
Data Population
Data formatting
Authorization
Authentication
Suggested answer: A, D
Question 75
ServiceNow uses what term to describe all the data saved within a particular form?
Fields
Form
Record
Lists
Suggested answer: C
Question 76
Tables are made up of which of the following?
records
lists
forms.
fields
Suggested answer: A, D
Question 77
Which application is used to change the number format per table?
Number Maintenance
System Maintenance
Table Maintenance
Record Maintenance
Suggested answer: A
Question 78
Record numbers have to be manually incremented
True
False
Suggested answer: B
Question 79
What is the master table that contains a record for each table in the database?
[sys_master_db]
[sys_db_object]
[sys_master_object]
[sys_object_db]
Suggested answer: B
Question 80
Knowledge articles within a knowledge base are grouped by category.
True
False
Suggested answer: A
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