ServiceNow CSA Practice Test - Questions Answers, Page 8
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What are the 6 methods available for user authentication?
A.
Local Database: The user name and password in their user record in the instance database.
B.
Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
C.
LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
D.
SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
E.
OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
F.
Digest Token: An encrypted digest of the user name and password in the user record.
A role is recorded in which table?
A.
Role[sys_user]
B.
Role[sys_user_profile]
C.
Role[sys_user_record]
D.
Role[sys_user_role]
What are the 5 provided Roles by ServiceNow?
A.
System Administrator: The admin role provides access to all platform features, applications, functions and data.
B.
Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
C.
Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
D.
Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
E.
Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
What are the two aspects to LDAP Integration?
A.
Data Population
B.
Data formatting
C.
Authorization
D.
Authentication
ServiceNow uses what term to describe all the data saved within a particular form?
A.
Fields
B.
Form
C.
Record
D.
Lists
Tables are made up of which of the following?
A.
records
B.
lists
C.
forms.
D.
fields
Which application is used to change the number format per table?
A.
Number Maintenance
B.
System Maintenance
C.
Table Maintenance
D.
Record Maintenance
What is the master table that contains a record for each table in the database?
A.
[sys_master_db]
B.
[sys_db_object]
C.
[sys_master_object]
D.
[sys_object_db]
Knowledge articles within a knowledge base are grouped by category.
A.
True
B.
False
Question