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During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.

What should the project manager do next?

A.
Assign another engineer to the task due to the urgency.
A.
Assign another engineer to the task due to the urgency.
Answers
B.
Discuss the issue with the engineer and determine how to prevent another problem.
B.
Discuss the issue with the engineer and determine how to prevent another problem.
Answers
C.
Document the task on the kanban board and make it the highest priority.
C.
Document the task on the kanban board and make it the highest priority.
Answers
D.
Escalate the issue to the engineer's functional manager.
D.
Escalate the issue to the engineer's functional manager.
Answers
Suggested answer: B

During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)

A.
Update the relevant project documents with this obstacle.
A.
Update the relevant project documents with this obstacle.
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B.
Highlight the impacts of the changes during the next project meeting.
B.
Highlight the impacts of the changes during the next project meeting.
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C.
Adjust the project management plan to include the changes in scope.
C.
Adjust the project management plan to include the changes in scope.
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D.
Continue the execution as planned and defer the changes to a future phase.
D.
Continue the execution as planned and defer the changes to a future phase.
Answers
E.
Schedule a meeting with the customer to align the approach.1
E.
Schedule a meeting with the customer to align the approach.1
Answers
Suggested answer: A, B, E

A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.

What should the project manager do to improve communication among the team?

A.
Arrange for some initial face-to-face team meetings for the project team to meet each other
A.
Arrange for some initial face-to-face team meetings for the project team to meet each other
Answers
B.
Explain the benefits of common working hours to aid better communication among the project team
B.
Explain the benefits of common working hours to aid better communication among the project team
Answers
C.
Set up a team communications management plan for the company and team members to follow immediately
C.
Set up a team communications management plan for the company and team members to follow immediately
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D.
Share a contact log document for all the team members to make communication easier
D.
Share a contact log document for all the team members to make communication easier
Answers
Suggested answer: C

A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables.

What should the project manager do first?

A.
Schedule a meeting with the stakeholder, and include the stakeholder's needs in the project management plan
A.
Schedule a meeting with the stakeholder, and include the stakeholder's needs in the project management plan
Answers
B.
Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan
B.
Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan
Answers
C.
Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder
C.
Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder
Answers
D.
Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan
D.
Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan
Answers
Suggested answer: B

A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not affected?

A.
Add more project resources
A.
Add more project resources
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B.
Fast-track the project
B.
Fast-track the project
Answers
C.
Reduce the project scope
C.
Reduce the project scope
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D.
Increase the project cost
D.
Increase the project cost
Answers
Suggested answer: B

A client's company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.

What should the project manager do next?

A.
Wait for a new project scope from the new project sponsor
A.
Wait for a new project scope from the new project sponsor
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B.
Discuss the requirements and update the project management plan with the new sponsor
B.
Discuss the requirements and update the project management plan with the new sponsor
Answers
C.
Discuss the issue with the project team and update the project management plan
C.
Discuss the issue with the project team and update the project management plan
Answers
D.
Amend the risk register and provide suggested mitigation strategies
D.
Amend the risk register and provide suggested mitigation strategies
Answers
Suggested answer: B

A few key team members recently left the project team. The remaining members took time to understand the details and found it difficult to make progress. As a result, the project schedule is seriously delayed.

What should the project manager do?

A.
Request additional resources to be incorporated to the project team.
A.
Request additional resources to be incorporated to the project team.
Answers
B.
Observe the project team and give them time to catch up before escalating.
B.
Observe the project team and give them time to catch up before escalating.
Answers
C.
Escalate to the project sponsor and seek alternatives to resolve the issue.
C.
Escalate to the project sponsor and seek alternatives to resolve the issue.
Answers
D.
Review the issues and adjust the project plan to give a realistic schedule.
D.
Review the issues and adjust the project plan to give a realistic schedule.
Answers
Suggested answer: C

A project is in the middle of the fifth iteration. Due to a sudden slump in the economy, the company recorded a drastic reduction in revenue. The strategic direction was to Implement costreduction measures immediately.

What should the project manager do next?

A.
Continue the current sprint without interruption and address priorities in the upcoming product backlog grooming sessions.
A.
Continue the current sprint without interruption and address priorities in the upcoming product backlog grooming sessions.
Answers
B.
Meet with the sponsor for guidance on the best path forward before executing sprints.
B.
Meet with the sponsor for guidance on the best path forward before executing sprints.
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C.
Allow the project team to decide on the best path forward for the current sprint.
C.
Allow the project team to decide on the best path forward for the current sprint.
Answers
D.
Schedule a meeting with the product owner, discuss priorities and decide if anything from the backlog can be eliminated, based on current constraints.
D.
Schedule a meeting with the product owner, discuss priorities and decide if anything from the backlog can be eliminated, based on current constraints.
Answers
Suggested answer: D

A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.

What should the project manager do next?

A.
Add new members for the underperforming team
A.
Add new members for the underperforming team
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B.
Seek an external expert to review the framework
B.
Seek an external expert to review the framework
Answers
C.
Arrange for external training amid the tight project schedules
C.
Arrange for external training amid the tight project schedules
Answers
D.
Foster knowledge sharing and coaching among team members
D.
Foster knowledge sharing and coaching among team members
Answers
Suggested answer: D

A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team's manager is finding it difficult to manage the progress.

Which approach should the project manager suggest using?

A.
Agile Scrum approach
A.
Agile Scrum approach
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B.
Agile Kanban approach
B.
Agile Kanban approach
Answers
C.
Spiral approach
C.
Spiral approach
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D.
Rapid application development approach
D.
Rapid application development approach
Answers
Suggested answer: B
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