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A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the appropriate stakeholder participation and involvement level required for successful project delivery.

What should the project manager do?

A.
Communicate with the stakeholders to find a solution.
A.
Communicate with the stakeholders to find a solution.
Answers
B.
Review the issue log with the project stakeholders.
B.
Review the issue log with the project stakeholders.
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C.
Evaluate the stakeholder engagement assessment matrix.
C.
Evaluate the stakeholder engagement assessment matrix.
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D.
Perform a stakeholder assumption and constraint analysis.
D.
Perform a stakeholder assumption and constraint analysis.
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Suggested answer: C

A new engineer was assigned to a project. Although the engineer has adequate skills for the job, they always wait for authorization from the project manager before acting.

What should the project manager do?

A.
Obtain related training for the new team member.
A.
Obtain related training for the new team member.
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B.
Determine the appropriate level of decision-making authority and empower the engineer.
B.
Determine the appropriate level of decision-making authority and empower the engineer.
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C.
Make all of the decisions for the engineer in order to keep the workflow on track.
C.
Make all of the decisions for the engineer in order to keep the workflow on track.
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D.
Replace the resource with an experienced engineer.
D.
Replace the resource with an experienced engineer.
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Suggested answer: B

A senior project manager has included a junior project manager as part of the project team.

During a coaching session, the junior project manager asks the senior project manager how to be efficient and reduce rework.

How should the senior project manager respond?

A.
Use a work breakdown structure (WBS) to create a project schedule based on the project and resource requirements.
A.
Use a work breakdown structure (WBS) to create a project schedule based on the project and resource requirements.
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B.
Monitor resource allocation to ensure that team members work 8 hours per day.
B.
Monitor resource allocation to ensure that team members work 8 hours per day.
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C.
Assign project tasks to the team regardless of their skills to accomplish the project schedule.
C.
Assign project tasks to the team regardless of their skills to accomplish the project schedule.
Answers
D.
Schedule daily meetings with key stakeholders to assess the effectiveness of the project management plan.
D.
Schedule daily meetings with key stakeholders to assess the effectiveness of the project management plan.
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Suggested answer: A

An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product increment with the product owner now.

What should the project manager do to mitigate this risk?

A.
Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.
A.
Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.
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B.
Schedule an additional interim demo with the product owner.
B.
Schedule an additional interim demo with the product owner.
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C.
Address the issue as part of the retrospective.
C.
Address the issue as part of the retrospective.
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D.
Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.
D.
Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.
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Suggested answer: B

Explanation:

To mitigate the risk of the team not feeling confident about the product increment, the project manager should schedule an additional interim demo with the product owner. This will give the team an opportunity to validate their work with the product owner and receive feedback early in the sprint. This feedback can then be incorporated into the work before the end of the sprint, which can improve the quality of the product increment and increase the team's confidence in it.

Additionally, it's important for the project manager to communicate the need for an additional demo with the stakeholders and to make sure that the team has enough time to incorporate the feedback into their work.

Explanation:

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available.

This is going to significantly impact the deliverable.

What should the project manager do?

A.
Request additional funding from the sponsor to obtain a new resource to fill in the gap.
A.
Request additional funding from the sponsor to obtain a new resource to fill in the gap.
Answers
B.
Inform the customer of the impact immediately and prepare for escalation.
B.
Inform the customer of the impact immediately and prepare for escalation.
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C.
Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.
C.
Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.
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D.
Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.
D.
Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.
Answers
Suggested answer: D

A project lead is working on an agile project to build the team's vision, including the decision- making process. It was decided that the team will vote on items, and if 90% of the team agrees on a decision, then it will be carried forward. At the very first technical design meeting, the team makes a decision that the project lead strongly disagrees with.

How should the project lead proceed?

A.
Refuse to let the team proceed with the work based on their decision.
A.
Refuse to let the team proceed with the work based on their decision.
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B.
Take the technical team lead aside and try to persuade them to change their vote.
B.
Take the technical team lead aside and try to persuade them to change their vote.
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C.
Note the reasons for the disagreement and let the team proceed.
C.
Note the reasons for the disagreement and let the team proceed.
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D.
Set up a meeting with the project champion and ask them to intervene.
D.
Set up a meeting with the project champion and ask them to intervene.
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Suggested answer: C

A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that worked well for previous projects. However, a few team members are not happy with this plan.

What should the project manager have done to avoid this?

A.
Delegated the responsibility of selecting the collaboration tools to the project's technical lead.
A.
Delegated the responsibility of selecting the collaboration tools to the project's technical lead.
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B.
Met with the project team to determine their collaboration needs and identified tools that will work best.
B.
Met with the project team to determine their collaboration needs and identified tools that will work best.
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C.
Allowed the project team members to use the tools that will work best for them for this project.
C.
Allowed the project team members to use the tools that will work best for them for this project.
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D.
Asked the project sponsor for approval to purchase the newest collaboration tool on the market.
D.
Asked the project sponsor for approval to purchase the newest collaboration tool on the market.
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Suggested answer: B

In the daily check-in meeting, a team member informs the project team that the licenses for one of the components that will be used will expire in a couple of months. The licensing cost is significant.

What should the project manager do next?

A.
Evaluate the impact of nonrenewal of the license.
A.
Evaluate the impact of nonrenewal of the license.
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B.
Escalate the licensing issue to the product owner.
B.
Escalate the licensing issue to the product owner.
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C.
Add a spike to the backlog for an alternative design.
C.
Add a spike to the backlog for an alternative design.
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D.
Raise a change request to secure the renewal.
D.
Raise a change request to secure the renewal.
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Suggested answer: A

A project manager leads a development project for a mobile chatting application. One of the experienced developers constantly creates conflicts with the other team members. As a result, the other team members are refusing to work with the developer. Since the developer is a high performer, the project goals may be negatively impacted if they leave the team.

What should the project manager do in this situation?

A.
Meet with the developer and ask them to be respectful with the other team members and work together as a team.
A.
Meet with the developer and ask them to be respectful with the other team members and work together as a team.
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B.
Meet with the team members and developer individually to understand the situation and build an action plan accordingly.
B.
Meet with the team members and developer individually to understand the situation and build an action plan accordingly.
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C.
Collect the team's feedback and send it to human resources (HR) to resolve the conflict.
C.
Collect the team's feedback and send it to human resources (HR) to resolve the conflict.
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D.
Arrange a team-building training session and require all of the team members to attend.
D.
Arrange a team-building training session and require all of the team members to attend.
Answers
Suggested answer: B

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.

What can the project manager do to motivate the team?

A.
Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.
A.
Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.
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B.
Talk to the business team about the project phase and the team's commitment, and request a monetary reward for the team.
B.
Talk to the business team about the project phase and the team's commitment, and request a monetary reward for the team.
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C.
Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.
C.
Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.
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D.
Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.
D.
Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.
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Suggested answer: D
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