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A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management some requirements seem to be different from the ones specified within the project charter.

What should the project manager do?

A.
Modify the baseline of the project for minor impact changes to the project scope
A.
Modify the baseline of the project for minor impact changes to the project scope
Answers
B.
Use a focus group and brainstorming sessions to gather more details about the project scope
B.
Use a focus group and brainstorming sessions to gather more details about the project scope
Answers
C.
Register the changes in the configuration management plan and send it to the change control board (CCB)
C.
Register the changes in the configuration management plan and send it to the change control board (CCB)
Answers
D.
Explain to the sponsor that these requests could endanger the schedule and cost of the project
D.
Explain to the sponsor that these requests could endanger the schedule and cost of the project
Answers
Suggested answer: B

An agile project manager would like to convert the requirements document into epics, capabilities, features and stories.

In how many iterations should the project manager estimate the story duration?

A.
Four iterations
A.
Four iterations
Answers
B.
One iteration
B.
One iteration
Answers
C.
Two iterations
C.
Two iterations
Answers
D.
Three iterations
D.
Three iterations
Answers
Suggested answer: B

An agile project is running its fifth iteration out of eight. After the last iteration planning the team was informed that there is a new competitor in the market, and it is necessary to move faster to ensure market share is not missed.

What should the project manager do?

A.
Add the competitor's functionalities to the product backlog to improve the product
A.
Add the competitor's functionalities to the product backlog to improve the product
Answers
B.
Ask the sponsor to add more people to the team
B.
Ask the sponsor to add more people to the team
Answers
C.
Help the team to find a new approach to launch the product as soon as possible
C.
Help the team to find a new approach to launch the product as soon as possible
Answers
D.
Ask the team to increase the velocity to launch the product as soon as possible
D.
Ask the team to increase the velocity to launch the product as soon as possible
Answers
Suggested answer: C

During the development of a product, the project manager observes conflicts between project stakeholders, resulting in deliverable and output approval delays.

On which area should the project manager focus?

A.
Revisiting the project management plan to ensure deliverables are on time
A.
Revisiting the project management plan to ensure deliverables are on time
Answers
B.
Increasing the frequency of project update meetings to keep stakeholders informed
B.
Increasing the frequency of project update meetings to keep stakeholders informed
Answers
C.
Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders
C.
Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders
Answers
D.
Reviewing the business case and identifying gaps within scope
D.
Reviewing the business case and identifying gaps within scope
Answers
Suggested answer: C

During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery of critical tasks.

How should the project manager address this situation?

A.
Communicate the concerns to the project management office (PMO) during the weekly project reports
A.
Communicate the concerns to the project management office (PMO) during the weekly project reports
Answers
B.
Call for a team meeting to decide if the changes should be included
B.
Call for a team meeting to decide if the changes should be included
Answers
C.
Initiate the change request to modify the scope and adjust the timelines
C.
Initiate the change request to modify the scope and adjust the timelines
Answers
D.
Conduct an impact analysis and present the results to the steering committee for approval
D.
Conduct an impact analysis and present the results to the steering committee for approval
Answers
Suggested answer: D

The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bong the project back on track.

What will the project manager need to focus on as a result of this decision?

A.
Increased bum rate
A.
Increased bum rate
Answers
B.
Increased cost
B.
Increased cost
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C.
Increased technical debt
C.
Increased technical debt
Answers
D.
Decreased efficiency
D.
Decreased efficiency
Answers
Suggested answer: C

During project execution, the project manager notices that the work performance reports have deteriorated drastically in less than two weeks. The project team in country A is complaining about delays resulting from holidays occurring in country B that have impacted their project team.

How should the project manager handle this situation?

A.
Implement crashing to compress the schedule and improve the schedule performance index (SRI).
A.
Implement crashing to compress the schedule and improve the schedule performance index (SRI).
Answers
B.
Implement fast-tracking to compress the schedule and improve the SPI
B.
Implement fast-tracking to compress the schedule and improve the SPI
Answers
C.
Perform conflict management using the project's resource management plan.
C.
Perform conflict management using the project's resource management plan.
Answers
D.
Review the risk management plan to evaluate the probability and impact of these delays
D.
Review the risk management plan to evaluate the probability and impact of these delays
Answers
Suggested answer: D

During daily calls team members share task progress. One team member does not usually communicate many details and has critical tasks to be completed. All team members are located in different countries and critical work is about to start.

Which two options will help the project manager in this situation? (Choose two.)

A.
Encourage all team members to use a virtual workspace
A.
Encourage all team members to use a virtual workspace
Answers
B.
Ask the team to send emails with detailed task progress
B.
Ask the team to send emails with detailed task progress
Answers
C.
Talk to the team member about their engagement and take appropriate action.
C.
Talk to the team member about their engagement and take appropriate action.
Answers
D.
Reassign the work to a resource who participates in the daily calls
D.
Reassign the work to a resource who participates in the daily calls
Answers
E.
Report the team member's poor performance to the functional manager
E.
Report the team member's poor performance to the functional manager
Answers
Suggested answer: A, C

A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes.

What should the project manager have done at the start of the project to prevent this resistance'?

A.
Created a communications management plan that outlined the method of communicating to stakeholders
A.
Created a communications management plan that outlined the method of communicating to stakeholders
Answers
B.
Ensured that the company culture encourages changes before accepting the project
B.
Ensured that the company culture encourages changes before accepting the project
Answers
C.
Encouraged leadership to discuss the change with departments that are typically resistant to change
C.
Encouraged leadership to discuss the change with departments that are typically resistant to change
Answers
D.
Involved stakeholders from all levels of the company so everyone understands the change
D.
Involved stakeholders from all levels of the company so everyone understands the change
Answers
Suggested answer: B

One of a project manager's team members is continuously improving. This team member has been a role model and mentor to others in the organization.

How should the project manager acknowledge this team member's commitment?

A.
Send this person to a meeting to negotiate the scope with the client
A.
Send this person to a meeting to negotiate the scope with the client
Answers
B.
Appreciate this team member's performance throughout the project life cycle
B.
Appreciate this team member's performance throughout the project life cycle
Answers
C.
Promote this team member to a coaching role after this project is completed
C.
Promote this team member to a coaching role after this project is completed
Answers
D.
Document it in the team member's end of year performance review
D.
Document it in the team member's end of year performance review
Answers
Suggested answer: D
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