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A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.

How can the project manager address this challenge to assure outsourced vendors deliver?

A.
Develop a new strategy for communication and management of resources.
A.
Develop a new strategy for communication and management of resources.
Answers
B.
Review the risk management plan for the mitigation activities.
B.
Review the risk management plan for the mitigation activities.
Answers
C.
Review the coordination and communication costs with the supplier.
C.
Review the coordination and communication costs with the supplier.
Answers
D.
Submit a change request to increase the contingency budget.
D.
Submit a change request to increase the contingency budget.
Answers
Suggested answer: A

A project is on its second iteration out of six. The team realizes that a key deliverable will depend on the acquisition of a new device.

What should the project manager do?

A.
Invite the stakeholders to discuss prioritization of a new deliverable.
A.
Invite the stakeholders to discuss prioritization of a new deliverable.
Answers
B.
Detail the reason for the deliverable delay in the status report.
B.
Detail the reason for the deliverable delay in the status report.
Answers
C.
Register a risk and escalate it to the project sponsor.
C.
Register a risk and escalate it to the project sponsor.
Answers
D.
Include the responsibility for acquisition with the core team.
D.
Include the responsibility for acquisition with the core team.
Answers
Suggested answer: A

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning to exceed the testing budget.

What should the project manager do?

A.
Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.
A.
Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.
Answers
B.
Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.
B.
Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.
Answers
C.
Submit a change request to the cost baseline through the governance process to fund the additional testing.
C.
Submit a change request to the cost baseline through the governance process to fund the additional testing.
Answers
D.
Update the basis of estimates and the cost management plan to track the additional funding required for testing.
D.
Update the basis of estimates and the cost management plan to track the additional funding required for testing.
Answers
Suggested answer: C

A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?

A.
Discuss ground rules with the team that will include daily meetings.
A.
Discuss ground rules with the team that will include daily meetings.
Answers
B.
Agree on a new time and reschedule the daily standups.
B.
Agree on a new time and reschedule the daily standups.
Answers
C.
Use one-to-one virtual meetings because they are more efficient.
C.
Use one-to-one virtual meetings because they are more efficient.
Answers
D.
Ask senior management for coaching regarding this situation.
D.
Ask senior management for coaching regarding this situation.
Answers
Suggested answer: A

A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?

A.
Organizational process assets (OPAs)
A.
Organizational process assets (OPAs)
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B.
Quality process
B.
Quality process
Answers
C.
Project charter
C.
Project charter
Answers
D.
Quality management plan
D.
Quality management plan
Answers
Suggested answer: D

Explanation:

The manager is aware of the organization standards, so he needs to review the quality management plan to see why they have not been included in the plan. It is not about what the standards are, it is about why deliverables are not satisfying those standards.

Explanation:

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.

What should the project manager do next?

A.
Send the new representative the approved project management and communications management plans.
A.
Send the new representative the approved project management and communications management plans.
Answers
B.
Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.
B.
Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.
Answers
C.
Meet with the new representative to determine their understanding of the project and address their concerns.
C.
Meet with the new representative to determine their understanding of the project and address their concerns.
Answers
D.
Meet with the project sponsor to discuss how to incorporate the new representative in the project.
D.
Meet with the project sponsor to discuss how to incorporate the new representative in the project.
Answers
Suggested answer: C

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.

What should the project manager do?

A.
Postpone the next project phase until the impact of the quality issues is assessed.
A.
Postpone the next project phase until the impact of the quality issues is assessed.
Answers
B.
Reopen the quality acceptance documentation to add the sponsor's complaints.
B.
Reopen the quality acceptance documentation to add the sponsor's complaints.
Answers
C.
Schedule a quality review meeting and include the sponsor's complaints.
C.
Schedule a quality review meeting and include the sponsor's complaints.
Answers
D.
Review best practices and lessons learned and apply them to the project plan.
D.
Review best practices and lessons learned and apply them to the project plan.
Answers
Suggested answer: C

A project manager is tasked with developing a coaching model to support and recognize team members' growth.

What should the project manager consider when defining their coaching strategy?

A.
Individual and personal objectives
A.
Individual and personal objectives
Answers
B.
Organization's strategic goals
B.
Organization's strategic goals
Answers
C.
Established patterns of communication
C.
Established patterns of communication
Answers
D.
Project team's shared objectives
D.
Project team's shared objectives
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Suggested answer: D

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle.

What should the project manager do next?

A.
Move the dependent task to the next iteration.
A.
Move the dependent task to the next iteration.
Answers
B.
Guide the team to determine alternatives.
B.
Guide the team to determine alternatives.
Answers
C.
Escalate the issue to the company's IT manager.
C.
Escalate the issue to the company's IT manager.
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D.
Escalate the issue to the project sponsor.
D.
Escalate the issue to the project sponsor.
Answers
Suggested answer: B

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and follow-up calls with key stakeholders. The team seems to be disengaged.

How should the project manager approach this situation?

A.
Reduce the number of internal and external meetings.
A.
Reduce the number of internal and external meetings.
Answers
B.
Schedule one-to-one meetings and team-building meetings.
B.
Schedule one-to-one meetings and team-building meetings.
Answers
C.
Review team assignments and reduce the workload.
C.
Review team assignments and reduce the workload.
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D.
Give the team members a few days off to reduce stress_
D.
Give the team members a few days off to reduce stress_
Answers
Suggested answer: B
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