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A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions.

What should the project manager do to set up effective communications?

A.
Focus on the recipients' needs and not the information itself.
A.
Focus on the recipients' needs and not the information itself.
Answers
B.
Use the highest possible technical language and avoid using metaphors.
B.
Use the highest possible technical language and avoid using metaphors.
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C.
Ensure that messages sent to the recipients are delivered.
C.
Ensure that messages sent to the recipients are delivered.
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D.
Plan on transmitting the information in an easily understandable manner.
D.
Plan on transmitting the information in an easily understandable manner.
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Suggested answer: D

A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project.

Who should determine which artifacts should be used in the project?

A.
The project stakeholders should meet and determine the project artifacts to be used by the project manager and the project management team.
A.
The project stakeholders should meet and determine the project artifacts to be used by the project manager and the project management team.
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B.
The project manager and project management team should use the standard project artifacts from the database.
B.
The project manager and project management team should use the standard project artifacts from the database.
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C.
The project sponsor should select the project artifacts that the project manager and project management team should use in the project.
C.
The project sponsor should select the project artifacts that the project manager and project management team should use in the project.
Answers
D.
The project manager and the project management team should select the appropriate artifacts for use in the specific project.
D.
The project manager and the project management team should select the appropriate artifacts for use in the specific project.
Answers
Suggested answer: D

An organization is using a hybrid delivery approach for a business project. The product owner, the person who was also managing the project, was promoted to a more senior role. A new project lead has joined the project.

Which artifact should the project lead use to ensure that the project benefits have been identified?

A.
Statement of work (SOW)
A.
Statement of work (SOW)
Answers
B.
Business case
B.
Business case
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C.
Product backlog
C.
Product backlog
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D.
Solution architecture
D.
Solution architecture
Answers
Suggested answer: B

A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed.

What should the project manager do immediately about this situation?

A.
Register the schedule risk and present the new resources requirement to the change management board for schedule recovery.
A.
Register the schedule risk and present the new resources requirement to the change management board for schedule recovery.
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B.
Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management.
B.
Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management.
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C.
Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay.
C.
Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay.
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D.
Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.
D.
Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.
Answers
Suggested answer: C

An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery.

What is the main reason for adopting agile?

A.
Projects will be completed faster, saving time and money.
A.
Projects will be completed faster, saving time and money.
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B.
Projects will be delivered with very low risk to the organization.
B.
Projects will be delivered with very low risk to the organization.
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C.
Projects will deliver early and use value based on priority.
C.
Projects will deliver early and use value based on priority.
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D.
Projects will be delivered with significant cost savings.
D.
Projects will be delivered with significant cost savings.
Answers
Suggested answer: C

A company has appointed a supplier to deliver software and has assigned an internal project manager. The supplier states that no technical development or testing is required from the customer. The project manager would like to confirm this with all of the stakeholders.

What should the internal project manager do first?

A.
Host an alignment session with stakeholders to formalize the project requirements.
A.
Host an alignment session with stakeholders to formalize the project requirements.
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B.
Develop a user acceptance testing plan to ensure the quality of the deliverables.
B.
Develop a user acceptance testing plan to ensure the quality of the deliverables.
Answers
C.
Communicate to the supplier that customer testing is required.
C.
Communicate to the supplier that customer testing is required.
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D.
Distribute the project plan to all of the interested parties.
D.
Distribute the project plan to all of the interested parties.
Answers
Suggested answer: A

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.

What should the project manager do?

A.
Implement the communication tools used by other project teams.
A.
Implement the communication tools used by other project teams.
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B.
Escalate the issue to the sponsor and ask them to decide.
B.
Escalate the issue to the sponsor and ask them to decide.
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C.
Inform the project team to continue using the current tools.
C.
Inform the project team to continue using the current tools.
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D.
Discuss this with the project team and select the appropriate tools.
D.
Discuss this with the project team and select the appropriate tools.
Answers
Suggested answer: D

A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.

Which issue should the project lead focus on first?

A.
Recruiting, onboarding, and training new developers.
A.
Recruiting, onboarding, and training new developers.
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B.
Finding a new product owner to prioritize the product backlog.
B.
Finding a new product owner to prioritize the product backlog.
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C.
Developing a new contract for production support.
C.
Developing a new contract for production support.
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D.
Regulatory compliance issues discussed in the meeting.
D.
Regulatory compliance issues discussed in the meeting.
Answers
Suggested answer: A

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.

What should the project manager do first?

A.
Discuss the requested change with the sponsor.
A.
Discuss the requested change with the sponsor.
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B.
Evaluate the cost of the additional requested work.
B.
Evaluate the cost of the additional requested work.
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C.
Discuss the requested change with the team.
C.
Discuss the requested change with the team.
Answers
D.
Evaluate the impact and submit a change request.
D.
Evaluate the impact and submit a change request.
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Suggested answer: C

A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity.

How should the project manager deal with this request?

A.
Check the alternative resources available in the organization for the request.
A.
Check the alternative resources available in the organization for the request.
Answers
B.
Confirm that the budget and resources are available to execute the work request.
B.
Confirm that the budget and resources are available to execute the work request.
Answers
C.
Evaluate the nature of the request and plan communication accordingly.
C.
Evaluate the nature of the request and plan communication accordingly.
Answers
D.
Submit a change request and allocate the budget and resources needed for execution.
D.
Submit a change request and allocate the budget and resources needed for execution.
Answers
Suggested answer: C
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