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ServiceNow CSA Practice Test - Questions Answers, Page 15

List of questions

Question 141

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What is the primary application used to load data into ServiceNow?

Service Level Management
Service Level Management
Configuration
Configuration
System Import Sets
System Import Sets
System Update Sets
System Update Sets
Suggested answer: C
asked 23/09/2024
rami Awad
36 questions

Question 142

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Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Select Data Source, Schedule Transform
Select Data Source, Schedule Transform
Load Data, Create Transform Map, Run Transform
Load Data, Create Transform Map, Run Transform
Define Data Source, Select Transform Map, Run Transform
Define Data Source, Select Transform Map, Run Transform
Select Import Set, Select Transform Map, Run Transform
Select Import Set, Select Transform Map, Run Transform
Suggested answer: D
asked 23/09/2024
Youssef El Akhal
39 questions

Question 143

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Which tool is used for creating dependencies between configuration items in the CMDB?

CI Relationship Editor
CI Relationship Editor
CMDB Builder
CMDB Builder
CI Service Manager
CI Service Manager
Cl Class Manager
Cl Class Manager
Suggested answer: D
asked 23/09/2024
Tanya Resto
40 questions

Question 144

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What is the difference between a UI Policy and Data Policy?

Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services
Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services
Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies
Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies
Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions
Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions
Data Policies run only after UI Policies run successfully
Data Policies run only after UI Policies run successfully
Suggested answer: C
asked 23/09/2024
Yung-Shuen Chang
40 questions

Question 145

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What are the steps to retrieve an Update Set?

Verify Update Set is Complete, Retrieve, Preview, Apply
Verify Update Set is Complete, Retrieve, Preview, Apply
Verify Update Set is Complete, Test Connection, Apply
Verify Update Set is Complete, Test Connection, Apply
Verify Update Set is Complete, Test Connection, Commit
Verify Update Set is Complete, Test Connection, Commit
Verify Update Set is Complete, Retrieve, Preview, Commit
Verify Update Set is Complete, Retrieve, Preview, Commit
Suggested answer: C
asked 23/09/2024
JAVIER MARDOMINGO SALAZAR
34 questions

Question 146

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IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

an action
an action
a spoke
a spoke
a connection
a connection
an integration step
an integration step
Suggested answer: B
asked 23/09/2024
Rafal Wozniak
37 questions

Question 147

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Which of the following protects applications by identifying and restricting access to available files and data?

Application Configuration
Application Configuration
Verbose Log
Verbose Log
Access Control Rules
Access Control Rules
Application Scope
Application Scope
Suggested answer: D
asked 23/09/2024
Dave Breath
49 questions

Question 148

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ServiceNow contains a resource which provides the following:

A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

Common Services Data Model (CSDM)
Common Services Data Model (CSDM)
Information Technology Service Management (ITSM)
Information Technology Service Management (ITSM)
Configuration Management Database (CMDB)
Configuration Management Database (CMDB)
Information Technology Infrastructure Library (ITIL)
Information Technology Infrastructure Library (ITIL)
Suggested answer: A

Explanation:

Reference: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doctype/resource-center/solution-brief/sbr-servicenow-common-service-data-model.pdf

asked 23/09/2024
Pushparaj A
40 questions

Question 149

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An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

ServiceNow CSA image Question 149 71974 09232024004222000000

The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
The manager does not have the itil role.
The manager does not have the itil role.
The manager is not a member of the Service Desk group.
The manager is not a member of the Service Desk group.
The manager is not a member of the Network and Hardware groups.
The manager is not a member of the Network and Hardware groups.
The Assignment Group manager field is empty.
The Assignment Group manager field is empty.
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/users-and-groups/task/t_CreateAGroup.html

asked 23/09/2024
ang kokwei
42 questions

Question 150

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What do you need to do before you can use an Application-based trigger in your flow?

Activate application trigger spoke
Activate application trigger spoke
Activate trigger security rules
Activate trigger security rules
Activate application spoke, and plug-ins as needed
Activate application spoke, and plug-ins as needed
Assign Application trigger role [sn_app_trigger_write] to SME
Assign Application trigger role [sn_app_trigger_write] to SME
Activate application plugins only
Activate application plugins only
Suggested answer: B
asked 23/09/2024
Beena Sagayaraj
42 questions
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