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ServiceNow CSA Practice Test - Questions Answers, Page 16

Question list

List of questions

Question 151

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The ServiceNow platform includes which types of interfaces? (Choose three.)

Question 152

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Which of the following are not included in an Update Set, by default? (Choose four.)

Question 153

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You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)

Question 154

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Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Question 155

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What do you activate when you want to add applications or functionality within your development instance?

Question 156

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What field contains a record’s 32-character, unique identifier?

Question 157

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Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T-shirt, with the ability to specify the

Question 158

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What is used frequently to move customizations from one instance to another?

Question 159

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What icon do you use to change the label on a Favorite?

Question 160

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What needs to be specified, when creating a Business Rule? (Choose four.)

Question 151

The ServiceNow platform includes which types of interfaces? (Choose three.)

Now Mobile Apps

Agent Control Center

Back Office Dashboard

Service Portals

Now Platform® User Interfaces

Field Service Taskboard

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Question 152

Which of the following are not included in an Update Set, by default? (Choose four.)

Homepages

Data

Published Workflows

Business Rules

Schedules

Database changes

Related Lists

Report Definitions

Scheduled Jobs

Client Scripts

Views

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Question 153

You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)

Select Fields and Columns module

Right click on form header, select Configure > Form Layout

Click on context menu, select Configure > Form Designer

Select Field Class Manager module

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Question 154

Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Common Service Data Model (CSDM)

Service Mapping Utility (SMU)

Service Schema Map (SSM)

CMDB Class Manager (CMDBCM)

CI Class Manager (CICM)

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Question 155

What do you activate when you want to add applications or functionality within your development instance?

App Package

Updated Pack

Patch

Plugin

App Updated Set

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Question 156

What field contains a record’s 32-character, unique identifier?

sn_rec_id

rec_id

u_id

sys_id

sn_gu_id

sn_sys_id

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Question 157

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.

Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Create Record Producer and use the Available For list to specify First Line [sn_first_line] role

Create Catalog Item and use the Not Available list to specify the Manager Group

Create Catalog Item and use the Available For list to specify ITIL [itil] role

Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

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